The guys at the shop did great!…read more They took care of my wife's gray VW Tiguan's tire very quickly and were thorough and kind and competitively priced. I am actually researching them and found I didn't leave them a review, so I'll be bringing them more work today or tomorrow on my other car. -Carlo

Victor helped me with my tires when I had two nails in them, and he was so attentive and helpful!…read moreHe provided great service and made sure I was taken care of. I really appreciate his help and highly recommend him!

Great customer service but I noticed that oil was leaking from my jeep fresh oil . I brought it…read moreback and the fixed it with no problem and apologized. Everyone is human and needs to remember mistakes happen and they're working in extreme heat. Team members are great here .

It took 45 minutes to do a full synthetic oil change and an inspection. They charged me $188.78 and…read moredid not even bother to top off the tire pressure.

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Amazing and quick tire service with good prices. A lot of the places near where I lived closed at…read more5:30pm or 6pm and this location was open to 7pm which was really convenient for me with my work schedule. Will definitely go back!

they slay my oil change every time i come here super quick too never takes longer than 20 minutes…read moreand the prices are very reasonable.

Ok, so this is going to be my new service location…read more I have been to about 5 different locations over the years and by far this was the best one! Rueben provided excellent service from the moment I pulled in. I have a higher mileage car and I'm attached to it. lol. So I often feel judged. lol. But not here!!! He provided a thorough check of my vehicle; I came in for an oil change and I also had the recommended service done. They installed my engine filter that has been in my trunk for months. The location is right off Shepard and easy to get into and out. I was able to pull right in to HEB afterwards. Really loved the experience I had yesterday! Thanks!!!

I got a state inspection at the location off Shepard in the Northern part of the heights and Johnny…read moretheir manager is awesome!! he was so friendly and the service was quick and efficient. Johnny does a great job as a manager. he's a team player and keeps the vibes going in their garage!

I can't thank this team enough! Reliable and friendly service. Staff is knowledgeable and beyond…read morehelpful! Thank you Kai for saving me today! Customer for life!

Worst Costomer Service from owner Heather do not go there their cost is expensive and they rush ur…read morevehicles whitout checking with u and telling what's going on.

Great service at Bayon and will be back next time I need service. I needed both new tail lights…read moreinstalled. Bruno was kind and friendly to work with. I think it was a good value. The job was complete in three hours. Looks like new again. Call Bruno if you need someone you can trust.

Bruno and his guys have worked on a few of my cars. My grandmother introduced me to the shop in the…read more90s. Took my Grand Cherokee for the brakes, oil change and a check engine evap system problem. The brakes and oil were done on day one. They got the evap system fixed quickly and for a reasonable price. I have heard nightmare stories about the evap on Jeeps. Check engine goes away and the car got inspected. Great work!

Quick inspection and no appointment needed…read more Marquis was super professional and nice when dealing with me. His recommendation for new wipers was totally on point and he took the time to show me where the degradation had occurred warranting his recommendation. He also recommended I only replace one so I was not charged for both unnecessarily. I came in for the state inspection and came out with it being done in about 30 mins from start to finish. Unfortunately, this location doesn't have coffee hence my 4 star review. This location does have bottled water. The waiting room is very small but is clean enough. It's not marked, so is a bit confusing, but the best way to enter for getting your car serviced is to the back entrance to the bays (which is really the entrance into the bays). This allows the mechanics to pull your car straight into the bays without having to wait for traffic to pass or to reverse into traffic. I wish this had been labeled but messing it up wasn't too inconvenient- I just pulled out and into the back of the building through the adjacent shopping center lot. While you're here, consider stopping in to get a quick coffee at Luce's since it basically shares a wall with Jiffy Lube. You'll need to come back quickly though since the mechanics had a couple of questions/confirmations throughout the inspection process so you wouldn't want to delay them.

Beware. This place will swindle you if you don't know jack about cars and maintenance. The…read moreupselling and dishonesty is wild. I just came for a quick oil change and even brought my own oil specific to my car. I should've walked away with the constant sleazeball tactics, but they were already in process of changing the oil so I followed through with it, but you know it's bad when you feel like you have to babysit the crew because of their questionable practices. They ended up checking my air filters randomly even though I didn't ask. The cost for air filters was undisclosed until checkout when I got a fat charge. If I had known it was an extra $110 I would've done it myself in 10 seconds for a fraction of the price. Anyways, when I got home I did a self inspection of my car to make sure everything was okay. I checked the air filters and they somehow lost my covering panel in the process. It's a small thing, but I was annoyed. The manager did end up following through and rectifying the lost part which I appreciate, but it shouldn't have been a problem in the first place if the crew was paying more attention to the actual job rather than the upselling and dismantling of my car to see what they could sneakily upsell me. Reading some other reviews on here, it seems like this is a common practice pattern at this location.

amazing service they know how comunicate perfect always aware whats wrong with the carread more

Good service and reasonable prices. The mechanic was helpful and explained the repairs clearly…read more Took a bit longer than expected.

Don't go here as they will leave parts off your vehicle! Left a drain pan cover off my four runner!…read moreThey know from their cameras and said yes a technician did so but getting a fair customer compensation was like getting a root canal!!

Had a terrible experience yesterday. They did the work incorrectly, refused to re-check or redo it,…read moretold me my check engine light had been on when the car arrived, which it was not, and to top it off, tried to mislead me by showing me a random other screen instead of the main screen for the scanner showing what was actually wrong. Everyone makes mistakes on occasion, and that I can forgive, but not taking responsibility and worse trying to trick people is not ok. This business is not trustworthy, and I will not be back.