From the start, Nick bragged about his 5-star reviews and being worth his highest cost in town, and…read moreI felt we had someone we could trust and do a good job. After finding out he doesn't stand behind is work, and degrades us in the process, I feel others should be warned. Summary 1. Company does not stand behind their work. 2. He outsources jobs he does not want to do. Are they even qualified? 3. They charge warranty companies for more hours than it takes to fix the job. 4. Unreliable promises of work and when he'll be out 5. He will blame you for the problems6. He doesn't listen well, and argues to cover his him bases. Issue Issue 1: We have an ongoing issue with a tank that an outsourced person replaced for him. After coming out to look at the issue, Nicks' answer was that "it is normal for the vent seals above the tank to leak when tanks are filled". He told me to verify this with "anybody else". I did. I verified with SIX other qualified and well know rv techs that tanks are NOT supposed to leak from the vent seal whenever they do reach full, they are supposed to gurgle up into the drain. This fact was grossly overlooked by Nick, as he called our RV manufacturer and skated around the real question of leakage. Instead, he verified with him that it's not a good idea to fill the tanks all the time. We know that! But somehow he took my explanation of "in the past", and told everyone we fill it all the time! So much for listening. After hearing the recorded conversation from our RV manufacturer, I contacted that person directly and asked him about the REAL issue at hand: "IF the tank fills, is it supposed to leak". Like every other tech I spoke with, he said "No, it is not supposed to leak". And yes Nick, I have this in writing along with another quote from a different tech from our RV manufacturer, and 3 other techs that are well known across the country, INCLUDING one who visibly looked at the issue and verified that yours was installed incorrectly! Yet somehow, I also heard in that recorded conversation that "my word should be taken with a grain of salt"???? This company's improper tank install, has left us with a wet insulation mess in the underbelly. We will have to pay a quality RV tech to fix the issue which was appraised at around $1000. Nick is not even willing to step up and make things right. With all the money we and our warranty company paid him (over $12k), it would be nice for him to reimburse us for this repair. Issue 2: Nick said from day-1 that he didn't like to work on tank issues, so he was going to call in a friend. Was this person even qualified? Issue 3. He charged our warranty company more hours than it was actually taking him to do the work. This along with his high hourly rate, $185/hr, caused our warranty company to send an inspector to verify his costs. This ultimately led to them counter-offering a price that Nick should have agree with. Instead, he charged us out-of-pocket for the inflated estimates and times. Issue 4: The call went out to him in early April. Because of his cancellations and excuses, we had to keep on him in order to get the work done before we left May 25. Issue 5: Much of the work he did, he told us it was needing repair because of our error. IF there is ever something the customer causes, TEACH them, don't ridicule them! Issue 6: Nick doesn't listen, and twists your words. If we had not been in the middle of a claim with our extended warranty company, we would have fired Nick and hired another tech. Fast forward two months: We still have issues with the slides even after his repair. The repair that he claimed would fix the problem apparently wasn't the real issue. We also still have issues with our bedroom slide, which Nick didn't know how to fix. The only item he fixed that runs great is the landing gear. If you want to hire a person who believes it's normal "and ok" that grey water leaks all over the basement of your RV and ground, then maybe this is your guy. Otherwise, do yourself a favor and find a more qualified rv technician.

Took my RV here for an AC issue and couldn't be happier with the service. They quickly diagnosed…read morethe problem and did a great job getting the AC system fixed and running like new. Professional, knowledgeable, and easy to work with. Highly recommend Space City RV Repair if you need reliable, honest work done.

Unfortunately, a tree fell on my travel trailer during Beryl. The front end and roof were damaged…read more We needed a new roof, air conditioner and the front end replaced. We took it to Houston RV Repair on 45 North. We had used them once before in 2020. Work was satisfactory. Unbeknownst to us, they have changed ownership. This visit has turned into a NIGHTMARE! They kept it 4 months. A month in, they asked for a deposit. I received the first of two checks from my insurance co. Reluctantly, I signed over the 7,600k check to them as they were asking for a down payment. A week or so later they talked to my insurance co and filed a supplemental claim. The check was mailed to them. This 3k plus check was mailed with my name as well as theirs. They cashed it without my signature. Now, except for my 500-dollar deductible, they've been paid in full. 3 months later we start calling them. Rarely does someone answer the phone at the shop. You leave a message, and they DON'T return the call. My husband reaches them finally and he's told - "Oh, yes...it will be ready next week". They ask for the deductible. I said, no way...not till we pick it up. TWO weeks later we're finally told it's ready. My husband goes to pick it up near their closing time. It was a rushed transaction. Unfortunately, my husband didn't go inside the trailer, nor did he receive any paperwork or invoice. It was dark when he got home with the trailer. The next morning, I went inside the trailer. OMG, it's trashed. Screws, trash, tools, tacks and sawdust are everywhere. My trailer has never been so dirty. My bed had tacks and screws and large chunks of wood all over it. It took me 3 hours to scrub and clean the trailer. I had to wash walls, floors and all surfaces as they were covered in sawdust and dirt. I also discovered that my 50ft power cord had been replaced with a 25ft cord with exposed wires. There was a hole punched in my ceiling, and someone had been through my cabinets. I call to complain and of course...no answer. I called the next day and called and called till finally they answered. I spoke to Michael (owner) and explained my problems. He acted very nonchalant until I said..."you stole my power cord" he then says he must put me on hold because he's so mad I accused them of stealing. The conversation goes downhill from there. We ended the unpleasant call with the promise that he would find my misplaced power cord and call me back. Of course, I never got that call. So, I grab their inferior cord and drive to the shop. I walk in and throw the cord on the floor and demand my cord. Now I'm getting yelled at by an employee for throwing the cord on the floor. Unbelievable conversation ensues and it seems I'm the villain for wanting my 50ft cord that's not damaged. Terrible unproductive conversation while being threatened that they will call police to file trespassing charges on me. I leave! Call my insurance to get a copy of the invoice. One obvious thing, 582.49 charge for replacing the decals on the front. The problem is...NO DECALS INSTALLED. I'm wondering what else was charged but not done. To add to all the insults...it appears the work they did do is faulty. We have a leak upfront where the work was done. So, theft, insurance fraud, cashing a check without my signature and work that leaves me with a leaking trailer. They have caused me great emotional stress. Houston RV repair has been in denial about everything. They immediately went defensive and never once asked how they could make me happy. I was the enemy for expecting a clean trailer and my belongings to be intact and to have work completed that was paid for in full.

EXCELLENT CUSTOMER SERVICE! Honest, fair, friendly and fast…read morewould be the first words that come to mind when I think of Houston RV Repair. From the moment the phone is answered, or you leave a voice mail message, you can feel confident that your needs will be promptly addressed. When you arrive on their lot, one of their employees will become your concierge to assist you with any personal needs you may have to take care of before placing the vehicle with them. Then, they take extra time listening to you and fully understanding what the problems are before they even begin. Houston RV Repair will take the time to not only repair problems well, but also investigate the possible cause and assist with future preventions of the same problem reoccurring. Their rates are extremely reasonable. While you can ask for an estimate before proceeding with work, RV owners understand that the remedy can often be addressed during discovery. They maximize their time in service which minimizes the impact in your pocketbook. I'm so happy to have found Houston RV Repair! They are the only place in Houston I trust my RV with.

Buyer beware! The coach I was sold was so bad Easy Care refused to renew the warranty. Had to get…read more$10K worth of work done to front suspension. Fridge and domestic water system have been a problem since purchase. Had to replace awning. We've spent $7K on repairs, which doesn't include what warranty company paid out. And don't listen to owner's reply, they have an answer for everything. I'm not telling you not to buy from them, just don't believe anything they tell you and be sure and have a qualified 3rd party look at the coach.

My wife and I just purchased a beautiful 2007 Safari Cheetah from Best Preowned RV in Houston. I…read moresearched the net for 2 years to find exactly what we were looking for and something kept me coming back to this companies web page. I was impressed with their photo and descriptive representation of their units and equally impressed with their stated veteran support and Christian beliefs. We purchased the coach with only that information convincing us. After having it professionally inspected, we flew down to Houston to 'bring her home'. On the trip, a couple of items failed so I contacted Denise at the dealer. Her response was amazing and unexpected. They are replacing the failed items without charge. I cannot say enough about this company and it's operating agenda....Thank you Marilyn, Gina and Denise. I will be spreading the word at every rally we attend. May God bless and keep you all.

Jimmie is our new go-to guy for RV repairs and maintenance! He responded to my email inquiry very…read morequickly, and arrived for the appointment at the time he said he would. He was very thorough in investigating, diagnosing and repairing the problem--very knowledgeable about all things RV. In this day and age, sometimes it's risky to put your trust in someone when it comes to repairs and maintenance, but I am 100% comfortable saying he is honest, fair, and reasonable across the board!

The replacement of my Cadillac Cue screen on my 2015 SRX was EXCELLENT. I could not have asked for…read morebetter service or workmanship on my repair. Signature Automotive Works came to me and in 35 to 40 min the job was completed. The screen now works perfectly and I Have Mark to thank for that. The cost was very resonable and Mark gives a warranty on his work. This was the most wonderful repair for a problem the delarship was saying would cost 5K to fix!!!! Thank you, for a wonderful job and excellent service!! To all out there with this problem, this is the guy you WANT to FIX your screen!!! Recommended very highly.

I looked everywhere for how to fix my 2018 Cadillac Cue screen after it started going out and was…read moreagonizing over the idea of trying to replace it myself. I stumbled on an old review on Yelp about Mark but it was from a long time ago, but I reached out anyway. They were super responsive, quick to schedule, and even quicker to do the job. So grateful to have it all working again! Thank you!

Awesome operation been taking my cars in for over 10 years, family owned and great people to do…read morebusiness with. Never had an issue that they could not fix. Always customer first, even when they are swamped which is most of the time. I will not go to anyone else for auto service. Keep up the Great Work...!!!

PLEASE STAY AWAY, SAVE YOUR TIME AND MONEY Worst experience ever. Took my car to this shop to get…read morewhole car painted in Oct 2020. Took it back in July 2021 because paint started to fade in different areas. Less than 6 months later, the paint starting to fade even worse than when I originally took the car to get painted. Manuel, the lead person at the shop, had been advising me to bring car back in June 2022 so that he can repaint and fix the blemishes. So when I finally bring the car, he then tells me there's only a 1 year warranty and I would have to pay $750. How can you offer only a 1 yr warranty for a complete paint job? Additionally, there's no where on the invoice that says 1yr warranty. Beyond that, my paint should not be fading after 1.5 years. Instead of owning up to the horrible job that was done, they blamed it on the materials that my body parts were made of. That makes no sense at all. PLEASE STAY AWAY, SAVE YOUR TIME AND MONEY