David answered our call on a Sunday and immediately came to help! We were experiencing overheating…read moredue to a coolant line rupture while passing through Newport on our way to a gig (musicians). He repaired it quickly, did a great quality job on the repair, and was kind and friendly. We are now running smoothly and will make it to our gig this evening. Thank you David!

Our RV broke down on I 40 just outside of Newport,TN. We called A&D as they list themselves as…read more24hr roadside assist. He told us he would be there as soon as he could (about 30mins). He never showed up. He never called back. After leaving us for over 4 hrs with no contact, we were able limp the RV to the next exit so that we were at least off the highway. We tried to call a total of 4 times. He never would answer. The next morning we tried to call him one more time. He answered but as soon as he realized it was us calling again, he hung up on us.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Always get amazing service from Ponder Auto. They're prompt in their communication and are…read moreconsistently reliable. Having a technician speak about repairs without being belittling is a blessing. This is our go to place when we need any automotive work.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

We were on the road from California to North Carolina. Had transmission shifting problems in…read moreTennessee. These guys were great! They rebuilt my transmission and had me back on the road in 4 days. They showed me the damage, answered all my questions and went above and beyond to get me going. we were able to salvage our vacation without breaking the bank. Thanks guys.

Super Knowledgeable, does great work, and can't beat the price! Found the problem that numerous…read moremechanics could not. Nuff Said......

AMAZING experience!!! this man is an angel on earth.. he helped us right away and fixed our…read moreproblem with out charging an arm and a leg 10/10

Have taken in my lawn mowers for repair and got the best possible service…read moreFast turn around They are all very knowledgeable, respectful and customer oriented I have never called around but my guess, based on what I have been charged in the past, is they have lower prices than their competitors Regardless, you can't go wrong here Mac G Allouez, WI

My mother was rear ended, so I needed to find a body shop. Our insurance agent recommended Dennis…read morePowell / Starlings Collision Centers. I did get estimates from a couple of other places, but I knew when I brought the car here for an estimate and met with Steve that I was going to get comprehensive service. He thoroughly inspected the car and took extensive pictures. Also, during the repair process, I managed the process remotely for my parents and got outstanding customer service about how to facilitate the repair process. They even handled getting the rental car since this shop is a direct repair facility for our insurance agent. While I thought this body shop was head and shoulders above any other body shop I've experienced, the one other thing that I thought was a great innovation is that they send you text messages every day or two to alert you to the progress. In fact, our car was finished a day early. Finally, the quality of work appears outstanding and looks like the accident never happened, but their work does carry a lifetime warranty for as long as we own the car. If you ever need a place to get your car fixed, this is a first class option.

Last year after I was rear-ended, I took my car to Dennis Powell. They replaced my bumper, customer…read moreservice was great....everything was wonderful, so I left a positive review. Several months later, I noticed that all my floor boards in the back seat were sopping wet every time it rained. I had never had this problem before. After taking it to multiple body shops, and getting many opinions on where the leak may have been coming from, I finally went to a recommended friend whose a mechanic. He spent hours trying to track down the leak, and the last place he looked was under my back bumper that Dennis Powell replaced. He found the leak! There were multiple cracks in the frame of my car where I had been hit, and all the water (about four gallons) had collected in my spare tire compartment, and was flowing down into my floor boards. This was obvious, VISIBLE damage, and Dennis Powell didn't even bother to seal any of the cracks! They simply put on a brand new bumper that looked great, while covering over MAJOR DAMAGE. Now I'm left with drying out my floor boards to avoid mold and rust issues, not to mention the expense of repairs. NOT ACCEPTABLE. I will NEVER recommend this business to anyone!

They always do great work and have very knowledgeable mechanics. If you want a place that will be…read morehonest and straightforward with you and tell it how it is (not what you want to hear), take your car here!!

My sons car had some ELECTRICAL ISSUES with the throttle and was not drivable so we had it towed…read morehere. At no time when we spoke to the owner did he mention any costs to diagnose the vehicle or a charge to have his mechanic look at the vehicle. I noticed that on Google Reviews the owner mentions that the cost to diagnose a vehicle is $79.95. Ok, we would have agreed to that if he told us that. However after two and a half weeks with no work being done (his mechanic had a family emergency) on the vehicle we needed to take it somewhere else to get it fixed as we couldn't wait any longer. However, when we went to get the keys to the vehicle and have it TOWED AGAIN, the owner tells us we owed him $250!!!!! NO WORK WAS DONE ON THE VEHICLE!!! He claims his mechanic spent two hours on the car, but yet the only things listed on the invoice are error codes that you get when you hook the car up to a diagnosis computer. THAT TAKES 2 HOURS???? After arguing with him he went down on the price to $150. AGAIN, NO WORK WAS DONE ON THIS VEHICLE. So how does this owner charge one person $79.95 for a diagnosis and then charge us $150 (originally $250)???? This owner is a scammer. Beware!