A recent professional inspection of the chimney this company repaired, just over a year ago,…read moredeclared it unsafe for use, in part, due to the repair work.
The flue tile installed was a different size from the original, creating an unsafe ledge that can collect creosote and cause a chimney fire. Additionally, the crown has separated from the brick and lacks an overhang to direct rain water away from the brick beneath. The crown is now crumbling and mortar cracks have started to appear between the replaced bricks. The inspection was conducted prior to ever using the fireplace, approximately a year after the repairs were done.
This after the chimney caps they installed flew off during a storm narrowly avoiding damaging the roof and could have injured a person or pet. The caps were dented and some of their internal welds broken. After months of requests, the one cap that was replaced was installed on a decorative, non-functional tile. When pointed out, a damaged original cap was installed on the functional chimney tile without telling me. When I inspected the work later, I found both caps improperly installed, without the retention screws being properly secured/tightened.
When this and other work was done on the house a year ago, we had to call them back several times to repair issues that were hidden from us during the final walk through. Issues included but are not limited to a non-functional damper, broken bricks that hadn't been replaced as expected and completely missing bricks above grade. In one missing brick case, a brick hole, just above grade, was filled completely with mortar, no brick, and dirt had been piled in front to hide it. In another case, this time well above grade, a storage cabinet was placed in front to hide it from view.
Based on these facts, I now lack piece of mind on the other repairs made; time will tell.
I never want these people to touch my house again, even to repair the items listed above, and recommend you avoid using them.
