Fast Friendly Efficient, an Organized Shop AND. . . COST EFFECTIVE!! They put two tires on and did…read morean oil change, fast professional service and with a smile from the staff! I haven't experienced this great of service anywhere else in many years! A Howe

Don't ever go here for anything this is the worst shop in Springfield, wasted so much money to get…read morea problem fixed that was caused by themthey will fuck you over no doubt! Had to take my car to another shop bc I didn't trust them to touch it anymore, even though clearly it was their fault!

I appreciate the service that was given to us. I have an old 2004 Sonata and the brake lights were…read morestaying on. I called Tuffy and they said to bring it right in. They ordered the part and Within 24 hours it was fixed. Thank you so much!

Terrible parking situation out there and I had to go around a maze just to find where to park and…read morethere was really never nowhere to park, I just had to situate myself in front and hope I would be OK out there. I was on time maybe a little early and the gal that was behind the counter said that all her techs were out to lunch so I continued to wait until one came back and he took care of me right away. Took it for a little spin to find out what was wrong with it and then brought it back. There was one other customer came by so I told him I would have to think about it because it was gonna cost a little over $1000 to get whatever part they had to send away for and I had to be certain this is what I wanted because he didn't wanna have to keep it there if I wasn't going to come and get it installed. After he was done with me, he went to wait on the other customer and as I was leaving, I thought how the heck am I gonna get out because she was on the other side of me and she stood in front of the door, so it was a very tight Exit/entrance and a little bit dangerous but I made it however I wouldn't ever wanna do that again. No one ever did come back like the techs from lunch to work on cars. I didn't see anyone there except the one guy that came back from lunch and then the one guy that was already there and that's all that was there for the remaining time that I was there. I didn't know what to do because I thought that was a bit much so I went ahead and told them I would have to think about it. The older guy gave me a card and said he needed $169 or something like that for alignment of the tires. I'm not sure what that is, but it was better than the thousand dollars for whatever they were gonna do just so I could have my power steering back which might have put everything else back into place so the control panel is still off. And this was my second estimate/opinion. I don't know, but I thought you know I would come back if I could save up some money and he said I need to come back right away because something was just spinning around many times per day just to make my car work. I can't see that happening. I barely go anywhere and when I do, it drives fine, but I am appreciative of the alignment of the tires or the wheels that he did because I can feel it and it feels better. However, if I'm gonna pay over $1000 for a part that I would have to be sent to him in order for him to do the work, I thought I would just rather buy a new car since he told me it was old. It's a 2017 but the old guy said it's old so cars break down more easily because they're making them less than they used to.

We had a tire blow out on Thursday afternoon on the interstate. The AAA tow truck driver…read morerecommended heading to Discount Tire to seek a replacement. We did get what we needed but determined there were additional issues . We located a hotel and started calling shops. Many were totally booked out for several days. Fortunately, we received a different response from Johnson and Johnson. They agreed to check our vehicle if we could get it to them. Another AAA tow achieved that and they felt confident they could fix it. We spent the rest of the morning there. All staff were friendly and polite. They offered donuts, water, pop, and coffee. The waiting area had comfortable chairs and was very clean. Restrooms were also clean. The staff kept us abreast of what they found and that they would be able to get parts and repair today. They were fair and transparent on pricing and accomplished getting us back on the road within hours instead of days. We were very happy to support a small business with capable and friendly staff.

They saved me hundreds of dollars! My local dealership wanted to charge me an asinine amount of…read moremoney for labor to replace a low beam headlight bulb on my vehicle. A friend who lives in Springfield recommended I check with Johnson & Johnson as she always had a positive experience at a fair rate. She called, I dropped off my vehicle, they replaced the bulb for an extremely small fraction of the price my dealership quoted me. If I ever need vehicle repairs or maintenance while I'm in Springfield I will have my vehicle serviced at Johnson & Johnson!

Great service and follow up after the sale. So convenient for us too. These guys know what they are…read moredoing.

took my car here and they lied about fixing a oil issue and only cleared the codes in the vehicle,…read morewent to pick it up and all lights were still on. then charged 3,500 for a timing chain, it's been 5 days still have not got the car back and it is no where visible at the shop. don't know if its even there or not. horrible customer service and extremely rude, they do not lock vehicle so any valuables are at risk. Keep your car as far away as possible from this place.

Took my car here because I bought it from Parkway Motors and I knew Odells does the mechanical work…read morefor them. I had the brakes replaced and was very impressed with Odells as they were friendly, prompt, and reasonably priced. They will get all my business from now on as this is the first time I'd had any work done by this garage.

I found out I needed an alternator replaced and the serpentine belt was looking a little worn. They…read moredid the service requested, for a decent price and I am happy with the work. They we very nice over the phone.

Fantastic experience. After the local dealer did nothing to repair my son's 2013 Fusion and told me…read moreit would be "weeks" before they would even look at it, Jon Westwood had the car looked at it the very next day, I was given an itemized list of things needing repaired that I could accept or reject, the work was done when promised and those items that took longer were communicated to me. In all, they did an oil change, tire rotation, transmission service and coolant service (my list) as well as new brake pads on the front and rear and a support arm and ball joints on the front wheels. All total, I spent $2,300, but because I had signed up for the Loyalty Program when I took my car in for an oil change, I saved more than $200. While I have tended to have dealers service vehicles, my experience has caused me to rethink that and I will remember One Stop Auto Shop for my future vehicle needs. I was treated fairly, courteously, and the work was done in a transparent manner.

Great service, honest mechanics. Several locations, a dependable shop. Prices are reasonable. They…read moretell you what you need snd what you can wait on.

My mini van got hit by a deer. The repair job was done very promptly and professionally! I truly…read moreappreciate their service!

Kulavics is the best auto body shop in Springfield! The entire crew is friendly and knowledgeable…read more Kulavics provides free estimates on repairs and offers loaner cars to customers. They even repair boats!

Utterly honest and ready to give great advice (something you don't often see in a auto shop…read moreanymore). If it needs to be done he will let you know and give an true estimate. If it doesn't need anything, he'll let you know and not try to push unneeded repairs on you.

All the other reviews hit the nail on the head. Very fair and honest mechanic who gives fair pricesread more