Purchased 6 body scrubs from this boutique on Mercari and the person messaging me was EXTREMELY friendly with the millions of questions I asked before purchasing. When the products finally arrive, two out of six 5.5 oz containers were half empty and all of the 6 were oily. I will give props to the seller for being very detailed with packaging, but let's get straight to the quality of these scrubs~ WORST scrubs I have ever used in my life. They have a lot of oils and leave a significant residue to the point were your sink area needs to be scrubbed for it to go away. The scents are GREAT and delicious smelling, but the quality is really poor. I explained this to her before rating and told her I would still rate her "GREAT" on Mercari so that she can get her money and she promised me a $10 discount off my next purchase. However, after actually rating her and basically releasing my money into her account and giving her a fantastic review, I try all of the products. I message her and tell her I am extremely disappointed with my purchase but praised the scents and packaging, then she IMMEDIATELY blocks me. Which is extremely unprofessional because I was going to message her saying that I put the products in the freezer for a bit and they were pretty good after that despite the residue and was going to compliment her work and purchase more of her different scrubs, but she had blocked me. So not only did she promise me a discount on a future purchase because of 2 containers being half empty, but I wrote her a great review so she can get her coin, and then she blocks me. This is horrible and I am extremely disappointed in the seller because I only tried to help her by releasing the payment on Mercari and not having her go through a return process. So much for good customer service, you do NOT block someone who rates you GREAT and pays you, especially when you promise them a discount for the bad experience they had. That's extremely unprofessional, so here I am writing this especially tailored for you. read more