One of the best and most cost effective big tree removal companies in the Metro Area. I do subcontract work with Terry Russ, with the way he has mechanized his business it is hard for anyone to beat him on cost or quality of work when trees need to go. read more

Russ's gave me a very competitive quote and cleared out my 65 foot triple trunk oak more quickly than I thought could have been accomplished. They did a good job at cleaning up all the brush leaving the area in good shape. I would recommend them without hesitation. read more

Russ's Tree Service - The suspect tree that could split and fall. - Tree Services Near Me - Muskego, Wisconsin

I called Terry at Russ's to inform him we decided to go with a different service. He asked if I was getting a better price and I responded "yes". He then asked if I told the other service how much Russ's quoted me and I said, "yes" again. He then proceeded to tell me, "That's why you don't tell people what you're quoted". Then Terry hung up on me. Won't be referring anyone to this company. read more

Russ' Tree Service really came through on everything! We had 41 arbavatae, one very large Austrian pine between our house and our neighbors house and one more large, scraggly pine In the back. Not only did we get a very competitive quote, but they were fast and cleaned up superbly! Couldn't have asked for more. Plus, we got some bonus branches and advice on keeping our remaining trees more healthy! Thanks Terry. Blake and Jen! A great team! #russtreeservice; #besttreeservice; ##treeservicewaukesha read more

This literally just happened today....the neighbors, who are awesome, hired Russ and his crew to bring down some trees on their property but mistakes were made and two of ours were cut as well. I was pissed of course but I talked with the neighbor and all is good. Mistakes were made, moving on. however, while initially confronting Russ and his crew, one of his crew members, later identified by Russ as a son, laughed at my displeasure and flipped me off! Russ later said "I talked to him". I asked if he was going to be fired. He said "It's hard to get people to work, and he's my son". Well WTF! I even mentioned this to the homeowner and he's pissed as well. Consider other tree services before these guys! read more

Tree Fell on my House. Was looking for quotes. Terry drove out immediately quoted me. 2 other companies could not do it because they didnt have the right equipment. Russ's tree Service had all the correct equipment. Showed up the next morning. Got the tree off my house. Fantastic and Friendly crew. 5 Stars. Would hire again. read more

I'm sorry, but as someone who works service industry, Jennifer was very rude, and condescending. I would never disrespect anyone the way she did with her "sures" and "whatever's", absolutely unnecessary and uncalled for. read more

Great quoted price if they ever schedule the work. Had a quote done and two full months later, still nothing done, no date scheduled, no reasons or courtesy when called to inquire. I spoke with a couple people when simply asking what a timeframe looks like and was scolded because they had 'already advised' and are very busy, despite that original time frame given passing by several weeks. The people I spoke with were condescending and by no means customer focused. Very disappointed. read more

LIARS! DO NOT HIRE THIS COMPANY. Mr. Russ came out in May to bid a job on my property, which was for eight trees to be taken down. During this process he not only said he had all the equipment to do the job, but that he would be out in a couple weeks to start cutting. By mid August, I had called three times and was told that weather and other jobs were preventing them from coming out on time but rest assured, they would be out there. During the last phone call to the business, Jennifer (Mr. Russ's wife) had the audacity to get angry with me for not understanding how busy they were. I let it slide, because we had a signed contract and I believe in following through on what you promise. Today, (08/21/19) the cadre of workers showed up (after a last minute notice the night before) but Mr. Russ tell's me he can't do the job and claimed he could not get his outriggers properly supported for his crane. Mr. Russ never mentioned this when he was bidding the job and claimed he got the crane after writing up my bid. He would have only needed the crane for two of the trees and when I asked about cutting down the rest of the trees, he said it wasn't worth his time. I reminded him about what he told me when we first met and that we had a contract. Mr. Russ became angry and asked what I expected him to do, "Climb the trees?!?" When I told him that was what arborists did, he told me to go hire someone else then and walked away. Mr. Russ then left me with a property full of dead trees after three months of putting me off. Mr. Russ is a liar and based on what I have now heard from other landscaping professionals and clients, NOT A GOOD PERSON. When I complained again to Jennifer, she said that they "follow the money" and that if a more expensive job comes along (regardless of when) then they will take that instead. This is a mom and pop company that deceives in order to get more jobs than they can handle and then cherry pick the ones they want to do. DO NOT HIRE! read more

Called on a Sunday morning and Terry came by later that day to give us a quote on removing some trees in our yard. His cost was half that of his competitors. Called back on a Friday to give the OK to do the job and the trees were gone by the time I got home that day. Left the work site clean and the job was well done. Easy peasy! read more

Called TWICE for a quote. The Lady said sorry "super busy" and said they would send someone over the weekend. Nothing but Crickets, no show no call. Moving on... read more

They came out and gave us a quote for a tree removal. We decided to utilize them and called to schedule the removal. We were put on their list and we were told we would receive a call about a week before they would come. They never called and never showed, this was despite calling and being told we were next on their list. If you actually want your tree removed or want someone to show up and do the work you were quoted for do not use!!! If they were not able to do it they should have been honest instead of telling us multiple times that it would be soon. We waited the summer and now have to wait until spring to have our tree removed, annoying!! read more

Had a difficult 35' tree to remove surrounded by arborvitae bushes and my house. He promised not to touch either. He kept to his promise. Professionally done with great equipment. Definitely recommend. read more

After a tree fell on our house they came out quickly, assessed the situation and returned with all the equipment needed to safely remove the tree. They worked quickly, were friendly, and were careful to protect the lawn. We were very happy with our service and would definitely hire them again! read more