I've dealt with a lot of companies down at port of brisbane picking up shipments from the states and I have to say Russell Transport is the nicest. They have an air conditioned office, a rarity in the trade, where you wait while your paperwork is being done. Staff is friendly and wait times are really short, never more than ten minutes where some other places have kept me waiting hours.
They are always happy to help load my goods with either a fork lift or muscle power depending on how much I have. If you don't have a high vis vest they will lend you one but do make sure to wear closed in shoes. They can't let you in without them, that's not their rule. read more