They are now owned by Cocalico from when I was told. My AC of five years which came with the newly…read morebuild house stopped working during the heat wave at night. The AC unit was not kicking on however the fan was blowing air through the vents. By morning it was already 82° inside the house so I called County line, mechanical, now. Cocalico, and was told they could come out next week. When I explained my situation, however the receptionist checked around and found that there was a mechanic in my area. She discussed it with him and he agreed to come out to help. He texted A to our timeframe that he expected to be here, and he actually came on the earlier side of that tanning frame. He fixed the problem within less than a half an hour. Receptionist was kind and friendly and very helpful as well as was the technician. They were very helpful in explaining details, what the situation was, maintenance going forward that I could do on my own, as well as general polite conversation. My situation for repairs went very well. I was very surprised and grateful. I expected it to be a rough day with no AC, and possibly none for days. However, the situation for once turned out very well.

Installed new central air / heat pump for our Dillsburg home during summer 2023. Provided timely…read moreestimates and installed on agreed upon date. Courteous technicians who explained process and use of new equipment. Excellent service and follow through from owner and office staff. Has consistently provided service within 24 hours during the 10+ years that I have been a customer. Strongly recommend.

My old oil furnace was dying so the technician laid out my options and scenarios, and when I…read moredecided it would be best to replace the furnace he sent the sales guy Bob Yoder over to give me an estimate. I enjoyed working with Bob; he was knowledgeable, patiently answered all my questions with clear and detailed explanations, and I at no time did I feel like he was trying to sell me something. I got the sense that he is a professional who knows his business and wants to help homeowners make the best decision rather than just making a sale. The technician (I forget his name) was great too. I ended up getting a propane furnace and am happy with the experience.

(Now Rhoads Energy) Worked with me to help pay for the unexpected cost of a broker boiler. Don't…read moreknow what I would have done without them.

I am so very pleased with the service we got on our furnace and delivery of oil from this local…read morebusiness, I am sure to let everyone know what they are truly missing out on, if they don't give these folks a chance. They are real honest people and treat you with respect and genuinely care. Not like a previous local oil company that took me to court over a contract that was NULL and VOID and I got my money back from the oil supplier ALSO. Needless to say I won the case. No worries with these guys and gals. Give them a try. You will not be SORRY.

I was double charged by this company. They left a message to inform me and I called back to discuss…read moreit. I was told that I was charged when I ordered oil (which was their normal procedure) then again the day of delivery. No reason for the mistake was given and the woman was not overly apologetic. She told me she processed a return immediately and had the receipt to prove it. I explained that she in fact charged my checking account twice not some credit card and the return hasn't posted yet. I said I would be in contact with the bank and then Real Deal Oil in the morning if the refund didn't post. She assured me someone would be in the office the next day. Well after speaking with the bank the only option to expedite this was for Real Deal to stop payment on the second charge. I spent my time on the phone with the bank getting all the necessary information. I left Real Deal two messages yesterday after talking to the bank and no one has called me back, now a whole day later. Luckily the refund posted today. However this is awful customer service. It is a holiday week, my family and I have plans and they were on hold because I was charged an extra $309. I made it very clear this was my checking account not some credit card. I was never offered anything more than "sorry" on the original phone message. They should have known to stop payment on their end. Or offered to cut me a check immediately. I will be giving them a poor review anywhere I can and letting everyone I know about them. You can't mess with people's money and then not make yourself available to fix the mistake.

This morning I woke up at 5:15 am realizing it was super cold in the house…read more Outside temperature was 26° and my heater must of turned off during the night . I called ARTISAN'S HOME SERVICES and they sent out Justin first thing in the morning to diagnosed my heating problem with his electronic devices. He pinpointed the problem exactly and replaced only what was broken. I was happy with the work and that he didn't try to upsell me on a new heating unit like most company's would these days. I was amazed with his knowledge of my system even know this is the first time he was here. I would recommend anyone that is looking for great quality family owned HVAC busyness.

I called yesterday at 11 am about a plumbing concern. He called me back a few minutes later. He…read morewas at my home in the afternoon, as promised. It was not an emergency, but I will keep his number if I ever have an emergency. Very honest guy. He patiently answered all my questions and explained things. He made some suggestions, but did not try to upsell us. I recommend him!

Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

Left message online the night my water heater went. Got a call back the next morning. It was…read morereplaced, old one hauled away and site cleaned up by 1:30PM.

They charge $175 during the week just to come out and shake your hand us what the guy said. It's…read moremore in the weekend.

BEST Heating and Air Conditioning company EVER!! I have been dealing with Stoudt Heating and Air…read moreConditioning for over 40 years and they are absolutely fantastic! The service is always prompt and great. thank you so much to Lee, David, and Aiden for all you do and for always being there when my heating or air-conditioning break down. You guys are much appreciated.

Had a leak in my furnace or basement wall. Thought I would have the furnace checked first. Called…read moreStoudts to check the furnace and they suggested a cleaning while they were out. Turned out is was the furnace over flow tank was full. They emptied it and cleaned the furnace and I wasn't over charged like a lot of places do.

Comfort Air provided great service when I had an issue with my cental air system. Pricing was…read moreupfront and reasonable. The issue was solved quickly and efficiently. My system is now working great. In fact, it's running better than it has in years and easily cooling down the house instead of struggling to reach an ideal temperature. The owner, Dave, is honest, knowledgeable, personable and does great work that he takes pride in. He's easy to get a hold of and returned my call quickly after I left a message. Further communication was excellent every step of the way to let me know when he would arrive (we had some severe weather that caused a delay). I'm very happy and now consider myself a customer for life. Comfort Air is highly recommended if you're looking for a great HVAC company that is reliable and does great work.

Comfort Air did a great job installing new HVAC system and gas lines into my house,Dave is always…read moreon time and his prices can't be beat, Highly recommend