Tried to schedule through Yelp ... they don't do it that way.Wanted photos and a phone call to…read moredecide whether or not they even wanted the basic fireplace service job. That's their right as business owners, but it also sounds like the cart intends to drive the horse ... and if they don't want my money, I am content not to give it to them.

Came on time. Very courteous. Had to order part for fireplace repair. Got part quickly and returned…read moreto complete repair. Fireplace cleaned and working great. Repair crew were very clean and left no mess. Highly recommend!

Amazing experience. Honest: small family local business: most important knowledgeable and excellent…read morein the work they perform!

I believe Robert was the tech that we worked with. He was polite, courteous and answered all my…read morequestions about the fireplace. The quote was reasonable and was pleased.

Desert Custom Fireplace and Door came to my house today to fixed fireplace…read more It seem that the door was loose and that is the reason the fireplace was not working. I have previously given a bad review because, I was left without a fireplace for Christmas. I am happy now. The service was done and the issue has been resolved. Sincverely, Janethe Hesterman-Fountain Hills, AZ

Robert and his son recently installed a new fireplace door, painted the fireplace interior, and did…read morea very complete cleaning of the flume. They arrived on time and were engaging, provided a quality product at a fair price, and left no mess. We'll definitely recommend them!

I have an old Superior wood-burning fireplace which needed new refractory panels. I was having a…read morelot of difficulty finding replacement panels, and had spent weeks looking for them online and by contacting local chimney sweeps near my home in California. Just as I was about to give up, I found Arizona Fireplaces. The staff there were extremely helpful and took the time needed to find the panels for my fireplace. The panels arrived only five days after I ordered them. I ran into an issue while installing them, but the helpful staff at Arizona Fireplaces were able to help me resolve the issue over the phone. By ordering the panels from Arizona Fireplaces, and not repairing my fireplace with a local chimney sweep, I ended up saving more than $1000! I highly recommend this company.

All of those we worked with were very professional and those who came to our home were pleasant,…read morehelpful and did a great job. I recommend Arizona Fireplaces. Cheryl B.

Can't say enough good things about AZ Gas Products. Ed and his team sold us a Callaway 50" Linear…read moreGas Fireplace. Our remodeling contractor failed miserably at installing it safely. Ed got us a solid contractor to complete the entire effort from correctly installing safety fireboard around the fireplace, installing upper studs for TV placement and actually connecting the gas line (Thanks to Angus and crew). Would strongly recommend you have Ed's team do your installation or his recommended contractors. No shortcuts and very reasonably priced. They are the best!

My experience with Arizona Gas Products was very good. I was able to schedule service within a week…read moreand the technician who came out was very knowledgeable. He diagnosed the issue and resolved it quickly. While he was here, he went the extra mile and checked everything else to make sure there were no other issues. The cost was reasonable and everything works great now!

Chris our Service Associate is super friendly, knowledgeable and very professional. He does a…read moremarvelous job and keeps everything very tidy at the worksite. Our Grill is +20 years old and still in great shape, we are just getting a clean and tune up, it's been 10 years since they were here last, WOW To replace this grill would cost $3,000, we are going to keep it in great shape and the "Barbecue Doctor" is going to be with us all the way. This young man is a true blue employee and so thankful that we are utilizing their services, it's great to see that dedication and enthusiasm in a young professional. It's so enlightening that he is part of the Family Owned Local Business. After 21 years of great service and they cleaned it 10 years ago, looks brand new, once we get the new knobs. Thanks again Chris it was worth every penny!

Took a week or so but the grill came back looking like new. They also made recommendation on how…read moreto keep it clean and working well. The repair was a little pricy but no where near what a new grill would cost.

Showed up on time. Professional demeanor Cleaned the…read morefireplace and it looks much better Answered questions

From start to finish, this company was super responsive, extremely professional, and provided,…read morereasonably priced quality service! I was impressed as was my husband. Everything about our chimney system was thoroughly and clearly explained to us. How best to use it, what to do, what not to do. I've never had a house with a chimney before, so all of this was super helpful information. He put my mind at ease about actually using our fireplace. I made sure she was all cleaned up and ready to go! I'm out of these folks to my contacts in my phone and will 100% reach out to them again for general maintenance and any other issues that arise. Could not recommend these folks more!

We had architectural stone elements install a limestone fireplace surrounded…read more it's absolutely beautiful and we are so happy with it.it was great working with Ivet and Alejandro. The process was easy and fast from start to finish. I would highly recommend them.

I have known Jose Villa, owner of Architectural Stone and Iron Element in Phoenix, for over 5…read moreyears. He installed artistic stonework in my home in Scottsdale, AZ. That upgraded the house significantly to the extent that any friends and relatives who came to the house couldn't believe their eyes. Also, I was able to sell the house about a year ago with handsome gain. Now, in the new house in Gilbert, AZ, I have similar work done for the courtyard, fountain, mantle, fireplace, and TV surround. Carving art on stone is done by the artist and is hard work. Setting up and installing the heavy stone requires skill and equipment. Considering these, his charges are very reasonable. Mr. Villa is very experienced and knowledgeable about his work. He has a great sense of visual artwork on stone and aesthetics. Mr. Villa is very personable, communicable, and professional. So is his administrator, Mr. Martin Villa. His workers are highly skilled, reliable, and work as a team. I am very lucky to have found his company and got stonework done from him. I would highly recommend him if someone is looking to add unique elegance to the home. There's no match!

This company did a fantastic job from start to finish. Becky the owner responded to my call…read moreimmediately and we were scheduled with a few days. Jaz did a wonderful job cleaning as well. We had a minor miscommunication and Becky immediately called and resolved our issue. I would highly recommend this company!

I made appointment with Arizona Chimney and they showed up on time and finished in 30 minutes. My…read morechimney wasn't too dirty compared to some I guess, but Service Person (Danny) left no trace he had even been here. He was very respectful of items around the fireplace and put a huge cloth tarp around the area to ensure cleanliness. I'm not sure the going rate these days, but I feel the cost was fair. I recommend this business for those shopping around.