I took my truck in because it was leaking oil. They let the truck sit all day and overnight before…read morelooking at it just to look at it with a flashlight and say it was going to be $1,475.00 for a 2-3 hour job. I took my truck down the street to Jim Clarks auto repair and saved over $1,100.00 for the same repair plus had some preventative maintenance done during the same visit.

UPDATE... Had another component failure in the…read moretransmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

I had to get my side view mirror replaced. I went to this autozone, the manager Justin is very…read morehelpful and down to earth. He helped me put my windshield wipers on and find the right size side view mirror.

Went in to get some windshield wipers. One person was busy with a customer, the other was just…read moreputting up parts by the counter. Didn't acknowledge me, I waited about 5 min and decided to walk out. I guess they are not needing my business. So I went down the road to the other out part store. They must have the secret service employee's there.

Excellent, professional, affordable service! My alternator went out and I coasted into their…read moreparking lot. An older, single, lady with no knowledge of cars!!! Charles was a life saver and had me back on the road in a very timely manner! The Muffler Shop is certainly my new "go to" place for auto repairs! What a blessing for me to have found this auto repair business!! Terry A

Charles always provides quick quality work at a fair price, I've had two Camaros and three trucks…read moreworked on over the years and he has always had me in and out in a timely manner. The lady at the desk is always very friendly and makes it that much more of a welcoming environment.

After my gf had a very positive experience with this shop I chose them to fix a bobo on my near-new…read moreGMC truck. I had a thin scratch on one of the doors, and I bought a touchup kit at an auto supply store. Even when using its "pinpoint applicator" I thoroughly botched the touchup job, ending up with an ugly thumb-sized splotch that wouldn't smooth out or come off, and it ruined the truck's appearance. I expected to have to pay for repainting the entire door. But these guys were able to buff out the ugly paint glob, fill the scratch, and apply new clearcoat; the door now looks as though nothing ever happened, like new. Both the scratch and my messed up DIY paint job completely disappeared. The best part is that Phoenix Collision charged me the equivalent of a steakhouse meal, a fraction of what I was expecting. A less honest establishment would have charged me much more, and I'd have paid it without question. Thanks, Tony! I'll gladly recommend you to anyone.

Scheduled car to be repaired on a date over three months out to coincide with absence and was told…read morethat it would easily be repaired that week we were scheduled. We dropped off the car and came back to pick it up the next week only to find out that it had not been touched and we were never notified. Granted these were not big repairs. These were small repairs and could've been done and completed quickly, but the biggest disappointment is that all the planning had been done and assurances were given, but they did not keep their word.

Ok, I'm going to eat my words. I'm back at Quick Lane. I just wasn't happy with the other oil…read morechange place. The current service guys are friendly and helpful. I love the oil change and tire rotation at the same time. They do a really good job, and will slide me in when I don't have an appointment. So why just 3 stars? With a coupon, it's still $81. It used to be $50. I'll meet you in the middle. Let's do $70! How bout it Quick Lane?

I bought my F-150 a month ago. A recall came up trailer towing update. I contacted arrow ford on…read moreFriday for an appointment. They gave me a 9 am appointment on Monday. Sounds good wrong. I arrive a 8:30am to check in. After a 2 hour wait I go outside for some air. I see my vehicle with a window number still on the outside not in a bay. I speak with the service writer JD if you can call him that. Very disrespectful young man. The task I ask them to do is at most a 45 minute job. It was after 11am before they got it in a bay. I finally talked to the service manager he did his best to get things moving. I've been having vehicles serviced for over fifty years this is the worst service I've ever received. I worn people of getting caught up in their floating window of appointments. And a disrespectful service writer that has no apologies are remorse. Just a smart mouth. I think people over time will feel this and it will have an effect.

Went to Advance Auto Parts Store on S 14 St. What a great experience with Shawn and Patrick. Will…read morebe my go to place for all my Auto needs.

Been doing business with them for over 50 years, back when they were Western Auto. Have a…read moremixture of 1963, 1989, 2002 & 2013 vehicles. They are knowledgeable people who are also courteous. And if they do not have the parts, will order it and get it over-nighted when possible. I drive past two of Advance Auto Parts competitors to get to their store, and it is always worth it. Have used their online ordering a few times, and it is also convenient.

Everything went well! All work was completed in an honest and professional manor. There was a…read morecomplicated electrical issue that was located and repaired!

If only I could give "0" stars... RUDE!!! RUDE!!! Took my…read morecar to get a diagnostic check. Called to pick it up. No discussion of what was done, what was checked, or what could be wrong with my car. I called and asked what was done, he asked what the name was under, put me on hold, then came back and said, "ma'am that vehicle was picked up".. I said I know, we just got home with it and I would like to know what was done and what's wrong with it. He said they didn't find anything.. if nothing is wrong, then why does my car have 1) a rough start 2) vibrates in idle and reverse 3) it shakes and acts like it wants to die 4) it died on my husband in PARK in the DRIVEWAY this morning. He said nothing was said to them about any of that. So I asked what they do in a diagnostics check. He said it depends on. I asked on what? "Ma'am it depends on the vehicle". I asked if was hooked up to machine or scanner or what's done... music started playing. He put me on HOLD. Without telling me. I waited SEVERAL minutes without anyone picking the phone back up, so I hung up and called back. I said that was "NOT COOL!" You put me on hold without saying a word and you didn't even come back. "Ma'am, I have 5 people here waiting. I'll call you back when I have time".. I said no.. that's rude! He was talking to me first and I want to know what's wrong with my car because nothing was said when my husband showed up. He was handed the keys and told to have a good day! He said plenty was said. So I asked l... again... what diagnostic was ran, was anything found because I need my car fixed. He said nothing was found that he told my husband he can try to change out the motor mounts (we ordered them the other day with transmission mounts also and they came in today), so something must've been said for him to tell my husband to try what he already had intentions of doing. I asked how a diagnostic can be ran and nothing show, when my car obviously SHOWS signs. They should've noticed when they drove my car to move it. "Ma'am, I'm hanging up. Don't call here again and don't bring your vehicle here anymore, we won't work on it".. I asked his name.. "My name is Shawn and I'm the owner and I'm telling you not to come back here again." I asked "WHY?!" I just wanted to know what was done. We took it for a diagnostics. "And we didn't charge you for that ma'am. Don't call back. Don't bring your vehicle back." .. And here I am. Writing a review to let EVERYONE know how rude and unprofessional "Shawn" and Gary's Automotive is! If there was a choice of "0" stars, I would've picked that, but I had to pick the "1" star. We have taken our vehicles there before with no problem, but not anymore. Not after today. VERY RUDE!! VERY UNPROFESSIONAL!!! ("Shawn Grisham" is the owner of "Gary's"). Go somewhere else. Don't waste your time or money on a place that's unprofessional!! *Adding that my husband said that Shawn cut him off while he was trying to tell him what was wrong with my car, to talk to another customer about a $4,500 transmission job... you don't do that! You don't just cut people off and turn to the next.

Great place. Trustworthy mechanic shop. Would recommend for sure went to get brakes changed.read more

The guys who work here are very nice, easy to talk to, and seem to be honest mechanics…read more They do state inspections. They do very strict inspections and they are on point when it comes to every little state requirement. They won't send you out the door with an unsafe vehicle. If your vehicle isn't up to the exact standard for state vehicle inspection, they will not let you go unsafe. They will be sure to tell you exactly what is wrong with your vehicle, no matter how minor the detail, and tell you where to go to have it corrected. So, they are nice guys. Very honest and friendly, and helpful yes. And, most importantly, they will not pass your vehicle if it is unsafe.