I bought my couch here and was impressed with the service. I was greeted by the manager, who…read moreexplained that they are not on commission, so they won't pressure you into buying. First, they showed me the play place, and I was so happy because my kids had a blast while we shopped for our couch. This is such an amazing strategy because, without the playground, we probably wouldn't have bought anything!

Been here several times with my daughter. I have had such a positive experience every time I have…read morecome. This last time I came, I was asked how old my daughter was. I said she will be 4 in a couple weeks. The lady working said "oh I am sorry this is for 4 and up only." I asked her since when since I just went shopping two weeks ago and my daughter played inside with my niece and nephew. She was very ugly and said since this was a thing since last October. I told her we had come in a few weeks back and she got in that that rule hasn't been the case. She argued and proceeded to watch my almost 4 year old cry because she couldn't get in and did not offer any apology. The lady working walked back to sit down and watch a movie that was on the screen inside. Like I said I have always had a positive experience but this was ugly. If you are going to have 4 and up only rules, be consistent!

It was ok. I feel like there could be more for little kids. It doesn't take much for my kiddo he…read morejust wants to win around and play with other kids so he had a blast! The staff were nice as well. It's an ok indoor playground but because there is not enough for my kiddo I wouldn't go back.

The place is cute. Of course could use upgrades but my son is 3 and he enjoyed it. Not bad for the…read moreprice of 8.99. Place could use a ball pit and maybe some arcade games. Overall experience was good. Would come back again.

I have been to this location a few times already. We mainly go during there Halloween Mickey party…read moreand cookies with Santa Mickey. Those are my two favorite times to attend with my daughter. Everytime we go the customer service is amazing. I love the new updates they've done to the place and providing kids a safe, clean and fun place to go play. I included both photos of the Halloween part and Santa party! Loved them both and will continue to come to these parties for as long as I can!!

Clean, good service during a party we attended. Will def be coming back for open play. There's…read moreareas for little ones and older kids.

A Proud Grandma's 5-Star Review of Wacky Kidz!…read more As a proud grandma, I can honestly say that Wacky Kidz holds a very special place in my heart! I have celebrated ALL of my grandbabies' birthday parties here, and every single one has been such a wonderful experience. There is nothing more precious than watching your grandchildren laugh, play, and make memories that our family will cherish forever. One of the things I love most about Wacky Kidz is that you get the entire place to yourself for your event! You can relax, enjoy your family and friends, and let the kids have the time of their lives. Knowing there are security cameras throughout the facility is also a huge plus and gives you extra peace of mind while celebrating. Wacky Kidz is truly a place for ALL AGES! The kids have so much to enjoy, and even the adults can have fun with the pool tables and other activities. It's not just a place for the little ones--it's somewhere the whole family can get together, celebrate, and have a great time! Another thing I appreciate is that everything is shown on their website, so you can see what they offer and plan your event without having to guess what's included. It makes the whole process so much easier! For our family, Wacky Kidz has become more than just a birthday party venue. It's a place where we've celebrated our babies, watched them grow, shared laughter, and created memories that mean the world to me as their grandma. Those moments are priceless, and I'm so thankful we've had such a wonderful place to celebrate them. If you're looking for a fun, private, family-friendly place to celebrate a birthday or special occasion, I HIGHLY recommend Wacky Kidz! From the kids to the adults, there's something for everyone. Thank you, Wacky Kidz, for being part of so many special memories with my grandbabies. We appreciate you more than you know! Five stars all the way!

Amazing experience for my son's birthday!!!!!…read more We had my son's FIRST birthday party here in August and Wacky Kidz completely blew us away! The team was super communicative and paid close attention to every single request we had. On party day, execution was flawlesss. The venue was spotless and perfect for all ages, the kids had an absolute blast. I'm already telling everyone I know to book their next event here!

Absolutely love this place! We took our toddler here and she was automatically engaged with the…read moretoys and equipment. We felt comfortable that everything was clean and child-friendly. The staff were accommodating and so kind. The space was big enough for our daughter to enjoy a lot of activities, but small enough for her not to get too overwhelmed. We'll definitely be back! If you're visiting for the first time, register your child online to save yourself a few minutes when you get there!

We were super excited to try out this location but were quickly unhappy once we came in to see a…read moredark dirty inside play area for kids. The owner/manager was extremely nice and had it been a couple of things one could over look I would probably visit again however this is what we saw and I think parents should be aware. Dirty floors my child picked up straw wrappers and literally d

Today was our daughter's first big birthday party since 2019 (due to Covid concerns) and it was…read moresuch an awesome experience! Our host was Gio (I hope I spelled that right!) and he was extremely attentive, informative, and friendly. He had at least one other party he was hosting but he was constantly checking in with us and was clear that his goal was for us to be as hands off as possible with set up, serving, clean up, and anything else that might come up. He met his goal! Thank you, Gio! We'd had a party at another location previously and while it was fun, we weren't overly impressed; we even had a private room with a one on one host that time. The price wasn't crazy considering we fed and hydrated a bunch of kiddos and adults, had constant entertainment, had access to massage chairs, and barely lifted a finger. The rest of the staff were helpful while the kids were jumping around. Our birthday girl tripped on the trampolines and hurt her ankle (she's okay and got up just fine) but one of the staff members was kneeling with her and talking to her while his manager was on the way over to assist. Their attention and concern was very reassuring. Thank y'all for a great morning with friends! So glad we chose this location!

We have not been to this park in a few years. We arrived and were surprised to see all the waiver…read moretablets taken down. There was one young lady working the front desk alone and maybe 5-7 guests in front of me. We waited almost 25 minutes to be helped. There was a fast pass lane for guests who purchased tickets on their phone or have memberships, but there was no one to help them and no kiosk to DIY. The young lady helped the guests as they entered the establishment, not based on what line they stood in. The entire place was filthy. You can see visibly soiled pads all over. The trampoline pads were discoloured from being so dirty. I did not notice broken trampolines, so that was a positive. We went to the ball pit. Many of the balls were broken, deflated, and outright filthy. You can tell this area has not been cleaned in years. The white balls appeared dark gray and even black. I will say the actual equipment the kids played on was intact, so that was the one good thing. The jungle gym for 7 and under was even more disgusting. The floors are visibly soiled and had literal debris on them. You can tell this is not from a single day of crazy kids, but rather an accumulation of lack of maintenance over a long period. The floor tiles were moved, missing or torn. And incredibly filthy... So if a child were to fall, he or she would surely be injured on the concrete floor. An obstacle on the course was missing, but the hole in the floor was still present with the metal pole area exposed. The entire gym had discoloured pads from not being cleaned, ever. Some items had torn pads or graffitis pads (what kids ages 7 below write graffiti?) there was trash scattered inside. You can tell there is zero sanitation. The perimeter of the jungle gym area, where staff stores supplies/equipment was filthy and not maintenance. Floors were visibly soiled with dust balls and debris everywhere. Some items were just thrown in places with no order. The foam cube pit with the knock down things looks like it's too, needs TLC. The bean was duct taped in the middle (not sure if this was to help fix a flaw or to show the middle of the beam), and the foam cubes are very torn and obviously have not been changed in years. The metal gate at the jungle gym, to access the gravity area, was opened and not guarded. There was a single staff member present at the top at all times, but this still seemed unsafe. I saw at least 15 employees, who all looked to be teenagers or early twenties. One gentleman who seemed to be in his twenties. I assume he was the manager. Some of the teen employees were often grouped together messing around. I did like that they all wore matching shirts to identify themselves, but the bottoms were all different colours and styles. I feel they should make this lore uniform and say "black bottoms, any style" instead of "whatever bottoms you want". I noticed some of their shoe choices were black slides. Not sure if they have a closed toe or no shoe policy, seeing as how all guests need to have only socks on. There were no staff members monitoring the attractions. The only one I noticed was the gravity line because they had to harness the kids and the Rock wall. Thankfully I did not see the kitchen area because I feel I would have been equally disappointed and even more disgusted since its food and drink were dealing with. I am EXTREMELY DISAPPOINTED IN THIS FACILITY. We paid almost $70 to visit this day, it was a waste and I will not be returning until the place is sanitised and maintained clean.

This place was super fun for little one's birthday parties...sadly It appears to be permanently…read moreclosed :(

DO NOT DO BUSINESS WITH PLACE!…read more As you've probably read on other reviews if you sort them by date, they took $295 from me for a deposit and then conveniently they had to "close" for the next 90 days because they didn't pass whatever health inspection they had failed. It's probably a sure sign you'd only hold a birthday party there if you hate your kids. I still haven't gotten so much as a phone call, to say nothing of a refund from these crooks. I doubt this place will be open much longer-if it isn't already- but do not get sucked in. The worst part? It's just what a parent would want for a party. It's like a parent c*** tease.

Visited on a great deal via groupon; 4 kids for $20. I was a first time guest and they did an…read moreexcellent job at the beginning of playing a safety video to show the rules. I liked that we spent 35 min in one arena of play and then 35 min in another room. I heard feedback from other moms that we had a good group of kids; not too crazy. We went as soon as it opened in the morning which likely targeted the younger guests. I'll also share that I brought my 18 mon old with me and he had some activity options but I had to keep a close eye that he hasn't run-over by big kids. I think this place is great for maybe ages 3+. The place also felt clean and had strong AC. There were many signs about NO ADULTS on the blow-ups. I'm sure some past guests ruined that for everyone but I wish I was able to jump with my 3yo and 18 mon old on the smaller bounce houses.

For the price I paid it was upsetting. The first room was…read moremusty and hot. Smelled like feet and their music was not working so everyone watched their kids in silence. Second room was better. The pizza I ordered was messed up. I ordered 1 mushroom pizza for the kids and 2 pepperoni for adults and they gave me 1 pepperoni and 2 pepperoni/ mushrooms. Ridiculous but they did give us 10 mins of air hockey free. After the party about a week later my kids have the hand foot mouth virus and they have bumps all over their legs, arms and hands. That places needs to be cleaned and carpet shampooed.

We absolutely love kid strong Alamo ranch! Our 2 1/2 year old son attends class once a week and…read morelooks forward to it every week. His coaches are always so enthusiastic, encouraging, fun, and friendly! My son has grown so much in his confidence, determination, strategizing, and socializing. Each class is unique which is great because it's always a new challenge for the kids. We love the award ceremony after every class, every kid looks forward to it and cheer the other kids on! We get daily updates in pictures on the kid strong parent app which is awesome. Our older child wants to come to class here too after watching how much fun her little brother has. These classes are definitely worth the price we pay.

Great place for active kids. However not a facility or program for kids in the spectrum. We have a…read morechild that lost interest 3 months into the 6 month package. Due to his disability he lost interest in attending. We had 3 months charges for time he did not use. The facility and general manager will not make an exception for our child nor cancel the charges. I would not recommend facility that does not take in consideration of those with disabilities.

I had my nieces and nephews for summer and found this place while making a summer to do list! It…read morewas our first time here. We loved it and the kids had a great time. They have a main play area and a separate area for toddlers. They also have some arcade games that you can purchase coins for. Service was good. Price was reasonable as well, compared to other places I have been to! Overall great experience and I recommend for all parents/family looking for an indoor place to take the kiddos out of the Texas summer heat !

We've been coming here for 4 years and over time it's become apparent that maintenance is not much…read moreof a concern, and staff are not as friendly. The best part about it is that it's an indoor playground with ac. That's about it. The last few times we went over a span of this last year we have seen the foam mats warp (so kids trip over them), trash and crumbs (we go opening hours on Sundays so they aren't cleaning before opening or at closing the previous day. Wall paint in bathrooms are peeling away. Most of the games at the arcade are not functioning properly, are out of order or haven't been maintained. I'm not even going to mention the ticket distribution and prizes. The last time we went, I noticed the casing on the toddler swing toy was completely gone. I mentioned it to the staff and was met with, " there's nothing we can do about it now". While that can be true, you could convey some kind of acknowledgement, apology or genuine concern versus irritation. Eventually staff went and did their best to remedy that particular situation. There's also an area for foam balls to fly out of a machine for kids to play and they were filled with the plastic ball put ones so it wasn't really working. I brought it up to staff and they just shrugged it off and said kids take them and so they are probably all around the place in ball pits. (Again we came at opening). So that particular area doesnt really function as intended, because it has a drop down basket for the foam balls and cannons to shoot the balls from. Overall it is just looking more run down each time we have gone and by this point it seems like it wasn't accidental. It's a shame because I have fond memories going when my oldest was a baby and that's why I don't give it a lower rating.