So, to begin, I thought that Pool's True Value was a wonderful place to shop. Sometimes, I would…read morehave to say that this store has fair pricing. So, this hardware store just exists to make people's lives easier. I like how amazing the store is just to be able to buy supplies locally. They have an assortment of products such as paint, wood stain, gardening supplies, electrical hardware, and plumbing, and cleaning supplies. I really think this is a great business to go to, and the people working there are not just there to make some easy cash. Service there is pretty good. The selection is great. The value of the items you get is also terrific. Try out the store sometime!

The staff at this store is uber helpful, walking me to the aisle of the item I need, answering…read morequestions, making suggestions. I love the atmosphere also; reminds me of the variety stores we shopped at when I was a girl--they have everything! Thank you.

Rural King is the spot in Olney to go for farm supply, tools, feed, gravel or rock, outdoor…read morefurniture, boots, clothing, old fashioned candy, toys, housewares, animal cages, and what-have-you. It's a southern illinois fixture and a great place to meet the locals and pick up that odd-sized bolt or to get advice on how to resolve a problem with a gate or a canning problem. If you can't find it at Rural King, you probably don't need it!

Because I live over an hour away from Terre Haute, I didn't have any reason to stop in the building…read moreto make a purchase. But while driving by on 9th Street, I couldn't help but notice this memorial mural on the south side of the building. I noticed the signature on the mural and reached out to the artist, Michael Neary. I realized Neary had a number of murals in the Terre Haute area, including the sports mural across the street from the Industrial Supply at Ballyhoo Tavern. After communicating with Neary, I found out that the mural was in celebration of the 100th year of operation of Industrial Supply in 2015. What I heard from the artist was that he met with the owners and wanted to do something that would celebrate not only the long standing service of the Company, but celebrate the people who worked with the Company and who used the products. The mural shows a number of tradesmen and tools including a pipefitter, a laborer with an axe, a drill press or router, drill bit, saw blades, welder, and an airplane. Quite a diverse number of clients being served by one company. I applaud the Company that supports local artists while preserving and celebrating their own history. I wish them continued success. Review #1501

From the owner: Specializing in: - Industrial Equipment & Supplies…read more- Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

They have virtually EVERYTHING! They know what it is even when you don't. And they know where it…read moreis! This store has inventory squirreled away EVERYWHERE! Even outside the store!

Bloomington Hardware is your family friendly community hardware store…read more I always go there to support their small, family-owned business first, and if they don't have what I need, then I'll search elsewhere. Their customer service is impeccable! As soon as I walk through their doors someone is ready to help me find what I need.

Last night, I went to one of the big box stores to try and replace a pair of screws. It took me…read morefive minutes to find an employee, ten for them to call another, and fifteen for them to both give up. Today, I went here, and while I forgot to set a stopwatch, the entire round trip took less time. And I got my screws. Needless to say, I'll be coming here instead from now on.

Excellent staff to consult on DIY projects! They are kind,…read moreknowledgeable, and have helped me on numerous projects and have never given me a bum steer!

Usually a very friendly, pleasant experience with welcoming staff…read more Not so on 4/15/24. The young man who appeared to be in charge, offered to have staff find my part for me, so I handed over the old part, received a new part from an older gentleman and checked out. It was the wrong size. I went back, telling the young man that I could not make the 1.5" part I was provided fit the 1.25" fitting (as it was not the same size as the part I provided for replacement), only to be thoroughly offended as he told me perhaps I needed a plumber (to replace a HAND tightened PVC sink trap). I assured him I was perfectly capable of changing out the simple part, when I HAVE the CORRECT replacement part. I showed him the original part and the wrong part, and received another trap. That did NOT fit. Both employees failed to note that the trap I provided was threaded on only ONE end and therefore gave me traps threaded on both ends. I take full responsibility for failing to check the replacement parts both times BEFORE purchase, as I had unfortunately grown accustomed to trusting the employees to know their business. After all, isn't it just a game of matching the part? Observation skills? Maybe that just can't be trained :-/ So now I had lost the time, distance, and convenience factors (thereby wasting my client's money) of going to Do It Best vs a big box store and I had been insulted. I went to the store a third time, rather frustrated, I think for good reason, only to find the young man had NO INTEREST WHATSOEVER in ASSISTING me with finding the correct part. He outright told me to go to a big box store. So much for the benefits one used to find by going to the local store :-(. Truly disappointing in a store I once enjoyed going to and whose employees were always kind and welcoming. Albeit, the woman behind the counter was still friendly and the guy at the paint counter was quite welcoming. Too bad it wasn't paint that I needed that day. Perhaps some employee training, education, or rearranging can help redeem the store eventually. But customer service like that was MUCH MUCH worse than no customer service at all! In the end, I looked for and found the correct part independently at a local family owned store. If you want something done right...

Had what I needed when I needed when no one else was open. Was helped when needed and the price was…read morejust right. Was a hole in the wall hardware store I didn't know existed. Will be my go to from now on.