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    Rural King Supply

    5.0 (1 review)

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    6 years ago

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    Industrial Supply

    Industrial Supply

    4.0(1 review)
    35.9 mi
    $$

    Because I live over an hour away from Terre Haute, I didn't have any reason to stop in the building…read moreto make a purchase. But while driving by on 9th Street, I couldn't help but notice this memorial mural on the south side of the building. I noticed the signature on the mural and reached out to the artist, Michael Neary. I realized Neary had a number of murals in the Terre Haute area, including the sports mural across the street from the Industrial Supply at Ballyhoo Tavern. After communicating with Neary, I found out that the mural was in celebration of the 100th year of operation of Industrial Supply in 2015. What I heard from the artist was that he met with the owners and wanted to do something that would celebrate not only the long standing service of the Company, but celebrate the people who worked with the Company and who used the products. The mural shows a number of tradesmen and tools including a pipefitter, a laborer with an axe, a drill press or router, drill bit, saw blades, welder, and an airplane. Quite a diverse number of clients being served by one company. I applaud the Company that supports local artists while preserving and celebrating their own history. I wish them continued success. Review #1501

    From the owner: Specializing in: - Industrial Equipment & Supplies…read more- Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers

    Photos
    Industrial Supply - Artwork by Michael Neary in progress. Celebrating 100 years of Service to the Wabash Valley.

    Artwork by Michael Neary in progress. Celebrating 100 years of Service to the Wabash Valley.

    Industrial Supply - Industrial Supply by Michael Neary (2015)

    Industrial Supply by Michael Neary (2015)

    Industrial Supply

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    Champaign Do It Best Hardware

    Champaign Do It Best Hardware

    4.4(12 reviews)
    81.5 mi
    $$

    Excellent staff to consult on DIY projects! They are kind,…read moreknowledgeable, and have helped me on numerous projects and have never given me a bum steer!

    Usually a very friendly, pleasant experience with welcoming staff…read more Not so on 4/15/24. The young man who appeared to be in charge, offered to have staff find my part for me, so I handed over the old part, received a new part from an older gentleman and checked out. It was the wrong size. I went back, telling the young man that I could not make the 1.5" part I was provided fit the 1.25" fitting (as it was not the same size as the part I provided for replacement), only to be thoroughly offended as he told me perhaps I needed a plumber (to replace a HAND tightened PVC sink trap). I assured him I was perfectly capable of changing out the simple part, when I HAVE the CORRECT replacement part. I showed him the original part and the wrong part, and received another trap. That did NOT fit. Both employees failed to note that the trap I provided was threaded on only ONE end and therefore gave me traps threaded on both ends. I take full responsibility for failing to check the replacement parts both times BEFORE purchase, as I had unfortunately grown accustomed to trusting the employees to know their business. After all, isn't it just a game of matching the part? Observation skills? Maybe that just can't be trained :-/ So now I had lost the time, distance, and convenience factors (thereby wasting my client's money) of going to Do It Best vs a big box store and I had been insulted. I went to the store a third time, rather frustrated, I think for good reason, only to find the young man had NO INTEREST WHATSOEVER in ASSISTING me with finding the correct part. He outright told me to go to a big box store. So much for the benefits one used to find by going to the local store :-(. Truly disappointing in a store I once enjoyed going to and whose employees were always kind and welcoming. Albeit, the woman behind the counter was still friendly and the guy at the paint counter was quite welcoming. Too bad it wasn't paint that I needed that day. Perhaps some employee training, education, or rearranging can help redeem the store eventually. But customer service like that was MUCH MUCH worse than no customer service at all! In the end, I looked for and found the correct part independently at a local family owned store. If you want something done right...

    Rural King Supply - hardware - Updated May 2026

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