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    Hometown Appliance

    5.0 (1 review)
    Closed 9:00 am - 2:00 pm

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    Services - Hometown Appliance

    Appliance repair

    Electric inspection

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    2 years ago

    Excellent selection of new appliances with Same-As-Cash financing. Installation and repair services are available too.

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    Ask the Community - Hometown Appliance

    Sears Hometown Store

    Sears Hometown Store

    (4 reviews)

    $$

    We have purchased all of out home appliances from Sears in Olney, they are great to deal with,…read morealways helpful

    So back in February of this year my fiancé and I went to our local SEARS HOME-STORE, which…read moreunfortunately has since closed down about 2 months ago. Well this almost 2k$ fridge has stopped working! Has no power at all literally no lights or anything. I contacted Kenmore an it transferred me to Sears. So I speak with Sears an they inform me the fridge is still under the manufactures warranty and it's still good till Feb 24th 2023. So they tell me they can send out a technician to work in the fridge, but they can't get me a technician till end of September! SO I HAVE TO GO OVER A MONTH WITH NO FRIDGE!!! THIS 100% NOT ACCEPTABLE CUSTOMER SERVICE BY ANY MEANS! So I call another SEARS about an hour away, I talk to a very nice lady, who asks someone else who works in the store can we get them someone the man says he's, an they proceed to look at the computer, the gentleman proceeds to tell her loudly, tell them to call the 800 number, she tells him they have already done that, he then proceeds to say THEN WHY HELL THEY CALLING US, tell them Sept 6th is best we can do, so again basically a month with no fridge! But I will say the female was amazing to work with, she said she was gonna try an get it pushed forward but couldn't promise anything! I am telling you this to warn you about SEARS APPLIANCES, AND THE CUSTOMER SERVICE!!!

    Hometown Appliance - homeappliancerepair - Updated May 2026

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