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    Runway Pets

    3.4 (5 reviews)
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    Services - Runway Pets

    Pet transportation

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    8 years ago

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    11 years ago

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    9 years ago

    They didn't pay the airlines and no one will return a phone call. We paid Runway Pets then had to pay again at the airlines.

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    11 years ago

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    Puppy Travelers - Our little Maggie couldnt be more perfect! She came to us from Missouri to Greenvile SC! Highly recommend this transport company!!

    Puppy Travelers

    (37 reviews)

    This company was fantastic…read more Communication was awesome. I felt so comfortable and at ease with them bringing our new boy all the way from Missouri to palm beach Florida. They kept in touch from beginning to end. He is home and happy as could be. I would use them again and highly recommend them to anyone. Thank you so so much!

    I got 2 Yorkie puppies from a wonderful breeder in Oklahoma. Originally the plan would be that I…read morewould fly out there to get them but that date I could go was far too close to Thanksgiving day. I asked the breeder if she could possibly ship the pups by plane but she said airlines stopped shipping animals by cargo years ago. I didn't know that since I haven't had a pup shipped by plane in 18yrs. The breeder then said she knew of only 1 pet transporter that could drive the puppies to me and I agreed and probably a much safer option for the pups. The breeder contacts the the transport company and this is before I knew the name of the transport company. The breeder calls be back and said, the closest the transporter drives is to Corona, Ca which. Is in SoCal and I live in NorCal lol. I agreed to meet in Corona to pick up the puppies since my options were pretty limited at the time. A few days before I am to receive my puppies Puppy Travelers contacts me to confirm the date and location. The day day before I am to drive do to SoCal the transport driver calls me and tells me about what time he would be at the location but would call me in plenty of time before he comes since I'm in NorCal. I never received that call the following day so I left to drive down to Coronas. There is a lot of construction going on on the freeway and what should I have been a 6.5 hr drive turned into almost 9 hrs. The transporter calls me and tells me the time he will be in Corona which was a later time, but with the traffic I was in I wouldn't be there for another hour after the fact. He agreed to wait then call back and asks how far I'm I from Barstow, Ca. I look at my gps and it's actually much closer to me. We agree and meeting at a truck stop in Barstow.. I know sounds super sketchy but I wasn't alone. We meet up and I am asked to sign a paper stating I receive my dog in great condition and good appearance. One puppy was fine but the other was lethargic and nose was running back. The transporter claims it because the van is temp controlled but I called bs because once again the other pup is lethargic as well. I sign the paper only because I knew that the sick looking pup needed to get to a vet. I received the puppies not in the condition the breeder sent them as I stayed in contact with the breeder. The following day I get the lethargic pup to the vet and he was in bad shape. The vet thought he had parvo based on all the symptoms the only thing he didn't have was diarrhea. Luckily the pup did not have parvo and did have his shots for it. He had Giardia and antibiotics did the trick and is so much better and eating again. I take the other pup to the vet the day after since he looked perfectly fine and playful and full of energy and ate. Well not only did he also have Giardia but also Coccidia which he need a lot more meds to take care of it. He too did test negative for Parvo. I contacted the breeder and informed her about everything she was concerned as she doesn't really like using transport. The van appeared clean but it was also dark outside but it too did have a little foul odor. My puppies were dirty when we picked them up and I know the weren't when the breeder released them or Puppy Travelers. After looking up this company the transport to pet shops and pick up puppy mills dog for pet shops and a pet broker as well that goes my a few business names. I definitely believe the other people's review on here and I cannot recommend this transporter at all. I'm just happy my pups were not in the type of situations as other on here. I will definitely fly next time will never use any kind of pet transporter ever again since the travel with a ton of other animals and highly than not got sick during transport.

    Runway Pets - pettransport - Updated May 2026

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