I was very impressed with the customer service of this Outpost gift shop. But they don't answer the…read morephone when you call them if something is broken, nor do they talk to you. If they do answer the phone call. I bought something that was quite expensive that snapped 3 days later and I'm trying to get an exchange or figure out how to contact the company to get a new one. But they will not contact me back, which is very frustrating for spending so much money. I was visiting from a different state, I was there 3 days ago. So I'm frustrated at the lack of communication, but the customer service and friendliness was very refreshing

Touristy, yes, but still a fun place to shop... more so than many other places up & down the main…read moredrag. Stayed in Deadwood a couple weeks ago & spent a few days walking the town, shopping, etc. This is the one place we came back to a couple times... probably didn't hurt they have really good ice cream too. Much of the stuff you can find at any of the shops up & down Main St., but this place definitely has a few unique & rare finds (see attached photo). Even if you don't buy anything (besides the ice cream of course), it's a fun place to browse & chat w/ the owners about the area. The lady that sold me my souvenir in the picture (I think) was the owner & very friendly & informative... not just the history, but stuff for out of towner's to do as well. You could tell she enjoyed interacting w/ customer/tourists. When my 12 y/o & I saw this work of art, we were mesmerized... boys & their toys. There were only 2 (different styles), but she told us she'd never sold one... until me... & only $180 (how could I not come home w/ this beauty for less than $200). Once she rang us up, she realized since she never sold one, she wasn't sure what to pack it in... don't exactly want to go traipsing through the streets w/ this flung over my shoulder. Back home now & every relative, friend & neighbor I've shown this too has been in awe... I wish now I'd bought both.

This isn't just shopping for cool treasures, it's an EXPERIENCE!!! Our family had a blast!! We…read morecould've hung out all day!! Max has something for everyone! A MUST stop!!

My honest to goodness favorite place in Sturgis…read more And Max is my favorite person, he also has super cool stuff to look at and take home.

Awesome place with the most fun and cool stuff. Staff are helpful and knowledgeable. Overloaded…read morewith totally different items you won't find in other stores in Sturgis. Vintage Harley and Indian motorcycle items, clothes, jewlery and antiques.

A group of veterans who were veteran bikers saw they were interested in an item in the window…read morepriced at 11.00 dollars. We went in to buy the army shell for ret command Sgt Maj riding with us. The owner said it was missed priced and started cusing throwing F bombs and asked us to leave. We said we were veterans and she called us fake heros. We left pissed of how how we were treated. Shop or don't shop it's your call. We will never be back.

If you are an experienced quilter or a beginner like me this store is an amazing resource. They…read morehave really high quality fabric and every tool you would need for any project. The people who work there are so helpful and so good at what they do. I haven't taken advantage of any of the classes or groups that meet there but I intend to do so. I find the selection of fabrics, the prices and the quality make it my go to place to buy fabric in the Black Hills. This is the real deal.

Lovely quilting store in a house so you can go from room to room and find your favorite…read morecolors/themes. Very friendly owner. She was participating in a national quilt project. She had some quilts that incorporated embroidery.

One excellent hardware store, they have it all and very friendly help!…read moreOpen on Sunday's also

Love this place we have been doing business with Les and Twin City for years through many remodels…read morein Deadwood. Very fair and helpful!

Lots of interesting items out front which caught our eye. After touring we decided to check the…read morestore out before settling into the hotel for the night. The front of the store had lots of signs, statues and other Knick knacks. Entering the store I was surprised at how much bigger it was than I first thought. It was full of items. There are dolls, card decks, casino chips, doorknobs, various tools, dinnerware, western posters, an old fashioned baby carriage, animal pelts. There was a whole room full of various beer cans and beer memorabilia. Old trunks, unique spice holders and glasses. I couldn't finish looking around. He found it overwhelming and waited in the car. It was a little crowded for me but I wanted to check the store out. If you like old items and rummaging around, you'll like this store.

Can't believe this place has not been reviewed. I had some time to kill and was pleasantly…read moresurprised by this gem. Amazing variety and lots of fun. It's not cheap - they know what they have - but some really cool things. Great place, nice people and one or two things that I just had to have. Fun place!

best in town and all around I take everything I can to him for appraisals and selling you should…read moreall do the same

Some dummy (me) lost the key fob for my 2014 Durango. After getting listened up by my lovely wife…read morewhile I was doing my best to explain that she knows I can't be trusted with things of value. Long story short she ordered a new fob from the interweb so off to Genes we went. I would guess less than 30 minutes we were owners of a fully programmed fob a a new cut key. Gene's crew was super and they have a huge showroom with safes and all kinds of entry locks. I highly recommend them for all your lock and key needs

I have been to Gene's lock shop many times for keys for our properties. Today I went to get a key…read moremade for one of our vehicles. Not only was I able to get a new key made successfully that worked with the electronics in my car but I also picked up two locks that I have been looking for in some of our properties. Bryan is very knowledgeable and does a great job. All the people who work there are helpful and friendly. They sell safes and security systems as well as providing locksmith services.