We stayed here for a week and loved listening to the rushing creek and watching the stars at night…read morefrom the hot tub. It was a perfect place for our family to vacation and we really enjoyed exploring all of the sights along the Blue Ridge Parkway. We even got Elk Slobbered by a very loving, yet large mammal. We fell in love with the area and specifically with this exceptionally cute and private cabin. So much so that we found out it was for sale and bought it two weeks ago. It has been a great experience adding our personal touch to make it the cabin of our dreams. My wife and daughter and I hope you will love it as much as we have. It is truly a remarkable location and convenient to so many of the wonderful things that this section of the country offers for relaxation and recreation.

Our first stay here and we found it quite comfortable for the price and location. Easy to get to…read moreand close to Cherokee Nc without the noise and traffic. This is not like a high end hotel, its a cabin in a mountain setting. There is no TV, no WiFi, and we could not get cell signal, but that was just fine. There was a selection of DVD. It also had an air conditioner. All in all, we stayed 3 nights and it worked great for us.

Buyer beware: extremely misleading. And there's nothing you can do about it but lose your money…read more This is a very dishonest business. We rented a cabin for 6. Ended up with a totally different cabin - with one full size bed and a sofa that did NOT pull out. No extra blankets, pillows etc. The air conditioner was broken, the stove did not exist, the toilet leaked from the bottom onto the floor, there was barely enough counter space to make coffee, no firewood, 3 fuzzy channels on the tv, only enough dishes for 2, the mini microwave did not function, and a long list of other complaints. Good luck reaching any staff while you're there. Though the area is pretty, you will definitely not get what you paid for!!

I did reservation with this company for one of their properties from December 23 to December 30 and…read moreeverything was paid already I even rent a car that cost me $2500 not refundable hi son I have emotional issues and because that we have a support service dog so we ask them if we can bring with us the dog so they say no and that was fine with me I told them I found a place to put the dog and not need to cancel the reservation for the vacation today I got an email from this company that they are canceling the reservations with any explanation why we didn't break any rules or did something wrong now I'm stuck with the rental car that cost me $2500 and I don't know what to do this is not the way to treat people or customers and very highly not recommend on this company

don't ever use this this company, they don't respect their customers at all. Problems with the…read morehouses during the vacation, and they ignore you. They never answer the phone, if you have a problem with them, don't even bother to call because they just won't pick up.

Horrible customer service and a liar!!!! Cabin had lots of cobwebs, dog poop on the floor, oven…read moreand toasters were dirty. The fireplace, smoke alarm, front door handle and microwave were all broken. She lied when she retaliated for our complaints and gave us a bad review claiming we broke house rules and didn't leave the cabin clean. She refused any type refund and kept referring to their lease which states nothing will be repaired on the weekends and no money will be refunded for broken facilities. Who would have thought they would actually rent out cabins in such deplorable condition.

Rented a vacation home for Easter Weekend. Booked it through Homeaway.com. Carolina Vacations is…read morethe property manager. The employees in the office of Carolina Vacations are very kind and polite. Although the fact that i have to drive out of my way to their office to get keys is antiquated. I generally am able to settle contractual and payment matters online before i arrive, and use an electronic lock or lockbox, since almost all properties have wifi these days. Round trip, an hour of my life that I wont get back. I showed up at check in time , and the receipt and keys were not ready. Gladly waited in their lobby because it allowed me the opportunity to charge my cell phone and do a little work online. The receipt still did not agree with my online receipt from the owner that i received online, but i was assured that my card would just be charged for the amount online shown on Home Away. Got to the property after a serene drive through the hills and mountains. Nice looking house. Unlocked the door and would throughout. Unfortunately the downstairs had not been cleaned at all as each room downstairs either had dirty towels, unmade beds or trash. Upstairs looked like it had been picked up, but not cleaned. Dissapointing to pay full price, a cleaning fee, and a hot tub cleaning fee for a dirty house. Carolina Vacations needs to step up their property management game.

I have rented through Carolina Vacations many times for family vacations. We have always had a…read moregreat experience. The staff is very courteous and helpful, we look forward to renting again soon!