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    Ruffolo Team Real Estate

    5.0 (1 review)
    Closed • 9:00 am - 4:00 pm
    Updated over 3 months ago

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    6 years ago

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    Washington Properties

    Washington Properties

    (3 reviews)

    I have just moved from the area and sold my unit at Spring Creek, which is managed by Washington…read moreProperties. I lived there for a little over two years and have nothing but good things to say about WP. The grounds are always well maintained and snow removed promptly and thoroughly - there was very little "clean up" shoveling to do. I had a few maintenance issues and WP was super-responsive to my needs. On one occasion the batteries died in both of my keyless locks at the same time, and they came out and drilled one of the locks to get me into the unit, with no charge. This is definitely above and beyond what I would expect from a property management company. I also need to call out Becky Hinkle for her great customer service. Becky was my "go to" person when I had a question or problem and she never failed to help me solve my issues in a quick, reasonable and professional way. Spring Creek itself is a great little community - quiet and friendly and very well built units. I highly recommend this complex, especially since it is managed by Washington Properties.

    Absolutely terrible and completely worthless. Rude, unprofessional, inept, incompetent, arrogant,…read moremoney grubbing outfit that has no integrity whatsoever. I live at GreenRidge Condos & WPI is our property management company. They are the worst property management company that I have ever experienced. Much like our Board of Directors, WPI has no regard for the residents of this community, they have serious management issues and could stand to clean house.

    Re/Max Leading Edge, The Fabiano Group

    Re/Max Leading Edge, The Fabiano Group

    (1 review)

    So, I called the Lisa Fabiano and scheduled an appointment for after work. She wasn't present for…read morethat meeting herself, but rather, an underling named "Mariyah" was there. Mariyah was the only person I talked to thereafter. I did not care for her. Every single house we saw, she tried to say "Open concept!" as if it were a selling point. I have never in my life said I wanted an "open concept." But she is making me doubt myself, wondering if I said it was nice once, to be polite. She very much wanted me to buy a more expensive house. Given the state of the market, she succeeded in getting me to spend more than I wanted to, just because it's a seller's market. The finance people she connected me with were fairly terrible. They were just always in a rush. They talked a mile a minute like cokeheads, and wouldn't explain basic things to laypeople who didn't understand what was going on. Over the phone, Shadia would rapid-fire shout a number at me. I found myself wondering, "Are you saying a thousand-something, but you're afraid to say the word 'thousand'? And is that per month or per year?" They demanded forms from me and wouldn't believe me that I didn't understand what they were talking about. Toward the end, Mariyah fought me on the radon mitigation device I wanted installed in the new house. I insisted on it, and she tried to leave it out of the counteroffer, as if I would forget. I finally got harsh with her and ordered her to put it in or we would take our business elsewhere. She whined. Said that the seller would reject this out of hand. Then, a day later, they accepted all terms, including the radon thing, without complaint. Like I knew they would. Rather than complimenting me for my business sense, or just admit that she was wrong, Mariyah pouted and hid thereafter. I never talked to her again. She sent someone else for the final walk through, she wasn't there for the closing, nothing. She pouted and hid like a child. Lisa Fabiano made an appearance at the closing, expecting me to be excited. I was not. I was paying more than I wanted to for a house that I only plan to keep for five years, and I lost whatever meager handholding I had been getting from a childish employee. No. Not excited.

    From the owner: We are Southeastern Wisconsin's most innovative realtor. Looking to buy or sell? Call today!read more

    Ruffolo Team Real Estate - realestatesvcs - Updated October 2026

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