My husband and I were having problems in Florida after making an offer on a property. The agent was really great during the process until a contract was signed. She then did not respond to our texts, voicemails, and phone calls. She cut off communications with us and never sent us the completed, signed, contract. We did not know what to do and it was so far away. We explained this to our neighbor James Smith with RE/Max Showcase and he made phone calls to the agents broker in Florida for us. After not getting the correct response, Jim contacted the listing agent for the property we had purchased and they were not aware of what was going on. They thought everything was okay. We were able to cancel the first contract, because we were very concerned. Jim referred us to the listing agent who is with RE/Max in Florida. She was a big help and very responsive and trustworthy. We are now building our dream home for retirement in Florida. Without the help of Jim Smith we would not have known what to do. Jim is very knowledgeable and resourceful. Because he was involved and has connections in Florida we received the right answers to resolve our realty issues. When we move from this area Jim Smith will be our listing agent on our property. We would recommend him to anyone with their real estate needs. Martha L. read more

My husband and I were having problems in Florida after making an offer on a property. The agent was really great during the process until a contract was signed. She then did not respond to our texts, voicemails, and phone calls. She cut off communications with us and never sent us the completed, signed, contract. We did not know what to do and it was so far away. We explained this to our neighbor James Smith with RE/Max Showcase and he made phone calls to the agents broker in Florida for us. After not getting the correct response, Jim contacted the listing agent for the property we had purchased and they were not aware of what was going on. They thought everything was okay. We were able to cancel the first contract, because we were very concerned. Jim referred us to the listing agent who is with RE/Max in Florida. She was a big help and very responsive and trustworthy. We are now building our dream home for retirement in Florida. Without the help of Jim Smith we would not have known what to do. Jim is very knowledgeable and resourceful. Because he was involved and has connections in Florida we received the right answers to resolve our realty issues. When we move from this area Jim Smith will be our listing agent on our property. We would recommend him to anyone with their real estate needs. Martha L. read more

I met James in one of an open house. James has been a great help to us. This was our first time buying a house and we didn't know how things work, but James made the process so easy for us. James always went out of his way to help us and show us all the houses we were interested in. James never gave up and found a perfect house for us, he did his best and found us our dream house that we were searching for many years. We've been looking for a house for almost two years and we met several agents, but James is the best agent that you can ever work with. He was there for us from the day we started looking for a house, till the day we had our closing for the house. He did everything for us and even have contacts with house inspectors so that saved a lot of our time. He got us the best deal on the house that we could ever get. Not only that he's a good agent, but he's also a nice person. He gave us good advice like a friend. While working with us, his only goal was to find the perfect house for our family. It was such a pleasure working with James, I will recommend him to everyone out there who is looking for a house. Thank you so much James for helping our family find our dream house that we were looking for. read more

James D. Smith is an extremely friendly and well respected member of the community. He was a tremendous help to my family and I; as we were a military family seeking to become first time homeowners. James (Jim) was very patient with us as we had tons of questions and some properties we requested to see more than once. Jim was always willing to be there for us and greeted us each time with a smile and kind humor. We closed 18 Jan 2019 on our first home and I truly thank him and highly recommend him for anyone looking to buy or sell a home. He knows everything about the process and has tons of connections along the way that will save you time, money and stress. He was able to simplify a rather scary process and everything was smooth the entire way. I truly loved his program that really helps veterans, service members and first responders. He was there every step of the way, pre-approval, appraisal, inspection, etc; all the way to closing. Truly a pleasure to work with, will contact him immediately if I'm ever in the market again! I highly recommend, would give more than five stars if I could. read more

RE: James Smith, Remax Realtor Jim Smith has been our realtor for 4 sales events over the past years. Jim sold us our first home in the Gurnee area in 1990, then helped us sell it two years later during a company relocation to Tennessee. In each case, he was very respectful and professional in his approach with us and prospective clients. Jim is not a "pushy salesman" that so many of us dread; in fact, he is a gentle understanding person who makes the purchase or sale happen almost as an afterthought. Most of all, Jim is always reaching out and keeps in contact with us during and after the sales event. He was very instrumental in assisting an entire department of relocations by working with our HR department; this was not an easy task as many people were being uprooted by the company. But Jim made each family feel at ease with their relocation by taking the time to get to know them personally. I would highly recommend Jim in any move to or from the Lake county area. Speak with him and you'll see why! read more

I dont even know where to begin. James (Jim) has been so very helpful with my entire home buying/selling process. I had a situation where I needed to stay in a hotel until i purchased my new home. Jim helped push the timing, he even offered up his home to store my car and some of my electronics until i closed on my new home. This type of service is not often found. Jim even offered to help me out on the purchase of my new home. The seller was not as flexible to work with as I would have hoped for but Jim helped made this painless. He even called for service to fix the garage because it was not closing properly. He paid out his pocket and stuck to his words 100%. He introduced me to his handy man Victor and today 4 weeks later Victor is still doing work on my home. I know consider both friends. I highly recommend Jim to help with your hine buying/selling process. I thank Jim not only for his kindness but also for his willingness to help me in time of need! read more

Recently I began the search for my forever home and there was no question in my mind that James Smith would be my Realtor. Three years ago James sold my home demonstrating professionalism with a sense of humor, which made the process enjoyable. With the search of my new home James was always available which I contribute is why I was able to find my home in a short period of time. He made me feel like I was his only client. He went above and beyond to ensure my purchase went smoothly not to mention his WIDE range of resources (inspector, remodel contractor, financial, handyman -etc.), which was very beneficial for me. Thank you James for everything you did for me. Your OUTSTANDING Client Servicing makes you stand out - therefore successful ! KUDOS to Re/Max for a good hire! read more

We have known Jim for many years and have been using his services. He was a referral from a friend. Jim is an amazing realtor, really knowledgeable and well informed. We have purchased few properties with Jim and every time it was a very pleasant experience. Every time we had any questions, he answered it in a timely fashion. At one point our Real Estate Attorney made terrible mistake, that almost cost us losing the property we were purchasing, Jim, despite being only Real Estate Agent, helped in guiding our attorney to save our purchase. Every friend that we recommended Jim to, was extremely thankful to us, and very pleased. We would definitely keep recommending Jim to anyone who is looking to purchase or sell their properties. read more

My grandfather served in the 13th Air Force stationed in the Pacific theater for the duration of WWII and he would be happy to know that James Smith was able to list and sell his home to another veteran looking for a nice single story ranch in a gated 55+ community. If you or your family are looking to buy or sell property in Lake County, Illinois - I would give James a call. Ask him about his work advocating for seniors. James says (and means) that "it is not about the number of properties I sell, it is about the number of clients I help and how I help them." He helped us stage, list, and sell my grandfather's home to another deserving veteran and in doing so he helped two families at once - mine and the buyer's. read more

I met Jim 2 years ago to see if it was a good time to sell. It was not! Then last Fall I realized that it was time to move so I called Jim. He immediately connected me to people who staged my home and began to advise me about how to present it. He counseled me on important details and what to ignore. He was so kind when, at the start the second on the market, I entered the "why isn't anyone coming?" period which lasted only 5 days! The offer came 14 days after we went on the market! Jim is very ethical and uses his extensive knowledge and experience as a Realtor to further his clients' best interests! I highly recommend Jim Smith. (No, he isn't a relative, just a good friend!) read more

I contacted Jim to help sell my elderly parents home. I am so happy we used Jim. He sold the home with multiple offers and was able to sell house for more money than we thought we could get. I live almost 2 hours away so I could not be with my parents during the selling process. Jim took it upon himself to stop by my parents home for every need as my parents do not drive. The ultimate first class customer service came when Jim picked up my parents and drove them almost 30 minutes to the attorney's office to presign all closing documents so they did not have to attend the home closing. I am so happy with Jim's service and I highly recommend Jim to anyone looking to sell or buy a home. read more

Jim is amazing! My fiance, son, and I were having a very hard time finding a home that we really loved. We were in a pretty tough price range; plus we were looking for a home in a very strange time in general (during the pandemic). Our friend referred us to Jim and everything fell into place. Jim not only helped us find a perfect home, but helped us every step single step of the way. He has the best referrals for everything; from mortgage lender to window installation. Him and his adorable cartoon ties made buying a house a walk in the park. Thanks for all you've done for us Jim! -Molly,Ruben,&Jesse read more

Thanks to Jim, my fiancé and I were able to find our first home; a lot sooner than expected. Jim was always quick at responding to our texts and calls. Whenever we contacted him asking to view a home, Jim would get right on it and in most cases we would be looking at the home that same day. Jim was also very willing to work around our work schedules. His first responders program was a great bonus and something you don't really see being offered by other realtors. Overall we had a great experience with Jim as our realtor. We will definitely be recommending him to our friends and family. read more

Jim Smith helped sell my town home and it was a pleasure to work with him - knowledgeable, professional, and provided good advice. Special qualities I appreciated were he was responsive and resourceful (good handymen/attorney referrals). As a long-distance seller, he offered on several occasions to complete sale-related tasks that were beyond his responsibilities. He was not always business minded and routinely inquired about my family and health. A joy and pleasure to work with both professionally and personally, and someone who I would not hesitate to hire again. - Raju Patel read more

This was the first house I owned and it was time to move as my family was growing. I didn't have any idea how complicated it would get, but I was very glad I had Jim on my side. After I started the process, the Pandemic struck. Jim helped me work through several issues and sold my house for my initial asking price. Jim has a hands on problem solving attitude you will not find with most Realtors. Jim is very rational, he returns phone calls promptly, he solves problems and he's not afraid to roll up his sleeves and get his hands dirty. You can count on him to get the job done. read more

I have worked with James for over 8 years now. He has helped me buy, rent and sell a couple of properties in the Lake County, IL area. I was out of town for sale of the properties and Jim managed all of it for me which was amazing service. He recommended reliable appliance stores, handy man and has a great network. I was extremely happy with all the work that I have done with Jim and really appreciate how honest he is. He has always had my best interest in mind and it has been a pleasure working with Jim. read more

Jim has been in the industry for a loooooooong time, hence He is extremely knowledgeable. We were blessed to have such a patient and helpful agent to guide us through the process for our first home purchase. Most importantly, he treated us like friends and wasn't pushy at all. Honestly we don't even remember how many houses we have seen (way too many!) but Jim is always very responsive and whenever we wanted to see a house, he would schedule it right away. read more

James Smith was essential to helping my family and me sell our old home and buy a new home. His years of experience and expertise helped us to sell our old home very quickly for a good price. And, his knowledge of new inventory and the associated neighborhoods helped us to find a beautiful home near excellent schools and wonderful neighbors. If you are looking to sell your house or buy a new one, you should consider asking James Smith to help you! read more

OUTSTANDING JOB! James supports veterans through the HEROS HOME ADVANTAGE PROJECT. Was a pleasure to have as our Real Estate agent. A true Professional, great with communucation online and in person. Sold our home in record time. I would defientely recommend James to anyone looking to sell their property quickly. Answered all our questions and knew we were in good hands and no stress on our end. Scott and Diane formerly of Round Lake Heights IL read more