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    Ruff'n About

    1.0 (1 review)
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    Services - Ruff'n About

    Pet sitting

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    9 years ago

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    VIP SITTERS

    VIP SITTERS

    (7 reviews)

    Downtown Core

    What a horrendous customer service attitude the Pet Relocate arm of the business has. I have spent…read morethe last week dealing with their shady and patronizing communication style, their attempts to educate me on how customers purchase and the fact they will provide no transparency around their quote. I emailed asking for a quote and when they provided it i asked for clarity around what was included as i had received a cheaper quote elsewhere with a comprehensive itemized list of what i would be paying for. Something that i would assume is pretty normal when you're spending upwards of $3000. They firstly refused and told me to send that quote so they could see if they would match it, I was inclined to doubt that their in initial quote was legitimate and wasn't randomly overcharging me for things. When i refused i asked what the big deal was of telling me what that quote was for, and asked again - what does this quote include eg: transport, crate, fees, care at stopover etc? their response was we don't service customers who like to "shop around" and if i wanted more information i would have to pay a information finding fee so their could tell me further what the quote was for - and they would keep that even if i chose to not go with them. The quote exactly was: 'Allocating relocation specialists and using our own internal resources to provide consultation / comprehensive estimates to clients that are 'shopping around' for the best deal, is not how we operate'. I have since found out their list themselves as BBB accredited which is a lie and BBB will tell you the same thing on their site, and in order to avoid complaints and any sort of checks and balances they hide behind VIP SITTERS who by all accounts are reputable and perfectly legit. I can't speak for the actual relocation service but i wouldn't trust them to not take advantage of you, bully you, and over charge you, it would seem their revenue is a higher priority than helping you move your family member. Non transparent, shady and rude as hell.

    They are the absolute best! They were our dog walkers when we lived in Toronto and our little guys…read moreloved them so much. They would show up rain, shine or snow to take them out which is great. They also transported our pets from Toronto to California at last minute notice right before christmas! If your trying to find a dog walker look no further because this company is by far the best.

    PetsGo Pet Care

    PetsGo Pet Care

    (11 reviews)

    Parkdale

    PetsGo are incredible. I've been using them for a year now, and I can't imagine ever switching. No…read morematter where I am, I receive daily updates by email or through the app on how my cat Hassle is doing, how much she's eaten, etc. I even receive a picture of the little jerk, provided she's not hiding under the couch. I can even see exactly when they came by to visit, and I can now even schedule a specific time I'd like them to come by. I can book times, pay invoices, receive updates, and send and receive messages through their app, which makes this the simplest and most efficient petsitting company I've ever worked with. Sarah and Jake's friendliness and professionalism is the real draw though. I know my cat is in good hands with them, and they take the stress out of the process, leaving me free to enjoy my travel.

    We are so happy to have found PetsGo from their business cards seen around our neighbourhood! After…read morereading the website and seeing that they were insured, bonded, and pet first aid certified, we knew that we found the right provider. Over the last year, Sarah has become an indispensable petsitter for our 2 cats. She's extremely reliable, organized, and professional - a total pleasure to work with. I'm pretty OCD when it comes to our cats, so I can't believe that we've found someone as detail oriented and caring as Sarah to look after them when we're not around! Getting set up with PetsGo was pretty painless. We had an initial meet and greet at our house to introduce the cats, go over the forms, and provide a copy of our keys. The intake paperwork was extensive which really helped put my mind at ease that PetsGo would have all the right info and preferences of our cats. My favourite part about the service is that Sarah takes the time to send daily updates and photos (great for my peace of mind). She even noticed that our cats had shaved patches of fur (from a recent vet visit we forgot to inform her about) and kept an eye on them in case they became an issue. This is definitely high-quality service for a reasonable price! Most recently, after returning from our 2-week vacation, our cats were calmly snoozing like we never even left. They were definitely well-fed and well-exercised during our absence! The house was also spotless... possibly cleaner than we left it (Sarah took out the recycling and cat poo garbage, de-fuzzed our furniture, and somehow there were no hairball tumbleweeds everywhere. Magical!) We would highly recommend Sarah and PetsGo to anyone who is lucky enough to be in the service area!

    Cat's Pyjamas Cat Sitting - Mitch & Robbie

    Cat's Pyjamas Cat Sitting

    (5 reviews)

    Raisa and Mitch who own and operate Cats Pyjamas are hands down the BEST!…read more I have been living in Toronto with my two cats while working for the past 6months. It was really expensive and traumatizing to fly my cats here from Los Angeles and I certainly could not fly them back and forth over the holidays, so I was faced with finding a pet sitting service that was affordable and trust worthy. I was stressed out about the whole ordeal until I came across Cats Pyjamas. I contacted them and set up a "meet & greet" before booking them and to my surprise it was a huge relief! There was some paperwork involved which I found to be thorough and thoughtful. It literally covers everything and it's nice to know that they want the best for your pet(S) while your away. Raisa and Mitch are friendly and respectful. I walked them through feeding routines, toys, etc. and they took notes! I had no hesitation handing over the keys to my place and care of my cats. They emailed me with photos, videos and everything my cats were up to while I was away. I had no doubt that upon my return everything would be as I left it...and of course it was! I exclusively use Cats Pyjamas because the level of quality and care is exceptional. They are worth every cent and more. Great people who love and care for your pets the way you would.

    We had absolutely the best cat sitting experience with Mitch and Raisa. We used their services for…read morea week this summer and we came back home to a happy cat. None of the back turning and fussing :). It was pleasure to sign up, they were always responsive to emails and the daily reports were an absolute pleasure to read.

    Flying Duchess Pet Sitters

    Flying Duchess Pet Sitters

    (25 reviews)

    Niagara

    Went on a 2 week vacation to Europe recently and contacted the fine folks at Flying Duchess to come…read morelook after our old cat while we were gone. They sent a sitter over for a consultation, where we walked her through the house, showed her where everything was, what the cat's habits were, let her meet the cat, etc Then away we went. Needless to say I couldn't be more thrilled with how it all went. Not only did the girl feed the cat, play with the cat, clean the litter, etc, she also watered our plants, brought in our mail, took out the garbage, swept up the cat fur upstairs, etc Really went above and beyond. And every day she would leave a voicemail on this system they have setup, which then uses Google Talk to translate the vmail into an email, which is auto-sent to me, which I could check on my iPad while overseas to keep on with the progress. On top of all this, they were WAYYYY cheaper than the old cat sitter we used to use when we lived in the Annex. Overall top notch. Highly recommended. They will totally be our pet sitters going forward.

    This company is bonded and their sitters are great! We have Sommer and she has been very well…read morereceived by our cats. They really do love her. They have great policies in place to ensure your privacy, safety and security of your pets/home. I love that they have you purchase a lockbox for the handling of keys. Brilliant! They offer many different types of sitting/boarding and have a phone system where they update you via messages with the goings-on of their visits to your pets. The cats seem way happier when we have Sommer look in on them whilst we are away. I will book with them forever!

    Ruff'n About - pet_sitting - Updated May 2026

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