I've watched as the customer service here has gone from 100 to 0.
Rue Twenty One is an excellent place to find pieces of affordable jewelry to spice up outfits. There is a huge sale section, perfect for college students that are shopping on a budget. It is conveniently located at the Southside mall, which is along the bus route. There are plenty of trendy shoes, makeup palettes, perfumes, shirts, dresses, rompers, and jewelry.
What is lacking here is customer service. The other day when I went to find an outfit for a rush event, my friend and i stood on line while there were 3 people standing inside the cashier island, 2 stood there with their arms crossed and only one person was ringing up items. No wonder there was a line. There was not a single ounce of effort shown to help customers or to even say hi at the door. read more