I've been a loyal customer with an account with this business for the last 10 years. But as of the…read morelast two years the feeling and image has changed. Last 5 times I've gone in to consignment - appropriate nice items (seasonal, clean/used once/ name brand/ unique) I have been turned down. With a little snarkiness from cashiers each time. My items are just as good or better then flannel shirts missing buttons with holes And safety pins. I feel befuddled... buying a pair of Guess shoes with the leather wearing out on the inside..... to make the point! This is the first review I ve ever made .... Please go back to the original conceptual feeling of your business. Buying into only major brands and stock makes this like every place else, and unflattering to people like myself that love coming to your store for something unique and politeness.

Pretty cool place. A good deal of the clothing is over priced and lots of retail merch mixed in. Be…read moreaware of their consignment policies-they are far more in the favor of the store.

This is pretty far my home , but it's always a positive experience! The sales Associates are…read moreexceptionally friendly and always proffessional , helpful and polite! My mom has been a customer for over 50 years and continues to patronize JCPenney stores whenever possible!

Excellent customer service, both while shopping and at the registers…read more Well stocked well merchandised, clean, managed store with a great team of happy employees, make this store the first choice for clothes. We will be back Carl

I've watched as the customer service here has gone from 100 to 0…read more Rue Twenty One is an excellent place to find pieces of affordable jewelry to spice up outfits. There is a huge sale section, perfect for college students that are shopping on a budget. It is conveniently located at the Southside mall, which is along the bus route. There are plenty of trendy shoes, makeup palettes, perfumes, shirts, dresses, rompers, and jewelry. What is lacking here is customer service. The other day when I went to find an outfit for a rush event, my friend and i stood on line while there were 3 people standing inside the cashier island, 2 stood there with their arms crossed and only one person was ringing up items. No wonder there was a line. There was not a single ounce of effort shown to help customers or to even say hi at the door.

Cabral is so nice and the store is beautifully put together and well stocked. Definitely a go to…read morewhen visiting Oneonta. Having lived in Jamaica, Cabral does his best to sprinkle as much of that amazing and much needed flavor throughout the shop. The lovely ladies at King's Kakery, across the street, directed us over here after we enjoyed some mouthwatering chocolate crescents. We're so grateful they did.

Literal flea eggs on the rug to the side of of the shoe showcase.. I'm a veterinarian and the damn…read morerabbit has fleas laying eggs all over the rugs. There's rabbit shit everywhere, rabbit fur, and a fucking 10 pound container of rabbit feces he saved up for his dead plant in the back.. USE DIRT... disgusting store. I don't trust the food when the place is this gross