I've been to J Crew several times and stopped in on Sept. 4 to pick up a few more pairs of linen…read morepants that I had fallen in love with. They were no longer available in the store, but the saleswoman (Julia) was absolutely wonderful and spent quite a bit of time trying to run down other colors and sizes. I left thinking to myself Someone needs to give that girl a raise! It's just not the norm to find such a nice person since they probably deal with rude tourists all day. I'll be back just because she was so nice to deal with. I hope corporate reads this and finds a way to acknowledge her efforts.

I used to love this store when I was younger and visited the area. I entered at 6:30 PM tonight and…read morethe girl working did not say hi despite me being the only one in the store. She then watched as I spent 15 minutes shopping and picking things out, and then rudely told me, after she watched me try to open a fitting room at 6:45, that she closed the fitting room at 6:30 for sanitizing. What? That is a closing job and takes all of a minute. The next store I went to had their rooms open until 7. They lost all my business that night. So unnecessary and rude. I notice that there have been similar reviews of this staff member on Yelp and I hope management sees this.

Believe the google reviews noting poor service here. 3 of us walked in on a Tuesday, it was very…read morequiet and the woman working looked away and didn't offer help even though prices weren't marked and we were struggling to find. But even more importantly, they do not have the good brands! Missing were mother, pistola and the other brands were cheap looking and feeling.

There are only a few places on this earth that I will shop for clothes and feel beautiful in the…read moredressing room, have a personal shopper ( because that's just what they do ) and leave so excited put all of my loot. The personal attention to detail in all of of the clothing items is second to none, you would think you were shopping on Newbury St. in Boston but instead you can do in in NH with no sales tax and much MUCH better prices! Janet and Amanda are simply the best. I have made this a weekend destination stop for the last three years. If I call ahead, they will have a dressing room waiting. The jeans are worth every penny. I have worn everything for years that I have bought and still get compliments. Amanda hand picks every item in the store and it shows. LOVE THIS PLACE! I am not kidding when the first time I did a shopping session I teared up in the dressing room because for the first time, every thing just FIT because Janet and Amanda picked out exactly what would look good on me. More importantly, they were the first to show me about SPANX... the love fest continues. They will even ship to you direct if you need it, I fell in love with a coat and they remembered, sent a personal email, and shipped it right to my office in Cambridge with no extra charge. No where can you get customer service like that.

I've been a fan of Ralph Lauren because of their excellent quality and fabrics for a long time. I…read morehad a great experience at the North Conway Ralph Lauren store. This store was well-stocked and had a great selection with tons of discounts and Clearance. The best part was Olga, one of the staff attendants, who went above and beyond to help me and my husband. She made us feel comfortable, provided excellent styling recommendations, and didn't mind at all going to get us different sizes when needed. The staff was very accommodating; they also didn't have my size in a shirt that I absolutely loved, but they were able to mail the shirt in my size with free shipping to my home. I left Ralph Lauren very happy with the purchase and their customer service. Thank you, Olga!

My GF dressed me with some new shirts & some good deals. All the staff were very helpful Saturday.read more

Had a pretty decent selection and a large clearance section. Has ample parking. This store is…read morelocated in the outlet mall.

I really do love this store because I feel like they have a really great selection and it's always…read morereally Great prices for the clothes.

We love this store!!! Hands down, the best on the NC Village strip! Amazing staff and great…read moreselection of items! I never leave empty handed. They are dog friendly and we always bring our Bernese Mountain Dog, Guinness in the store with us. The ladies take good care of him while we shop! If you are in North Conway, do not miss this store and shopping experience! They rock. Cate Bartley Stratham, NH

A nice, albeit expensive shop in the North Conway village. In and of my North Conway travels, I…read morestopped in here, and while it's a nice stop, it's definitely more geared towards the high-end clientele. The store has a variety of items, and the staff is friendly.

I really liked being able to shop at the Banana Republic Factory Store in North Conway. This store…read morehad a lot of good finds that I was able to purchase. This Banana Republic Factory Store seemed to have some different and unique items that other Banana Republic stores do not have. I was really impressed with the selection and discounts available at this location as the prices and value was so good that I was able to get a couple of items more than I anticipated getting. The staff here provided good service and assistance as I was felt like I was taken care of here. The checkout line was quick and efficient as I was able to purchase my items without any trouble. This store is great and I had fun here.

Really enjoyed my shopping experience at Banana Republic Factory Store at Settlers Green! BR is one…read moreof my favorite clothing brands, as it's timeless, comfortable, and chic, and this Factory Store was the first one I visited after we parked our car. It was a brutally cold day (literally, too cold to ski), and we needed something to occupy our time. BR was busy, but not overcrowded: the layout of the store allows the flow and movement of patrons without hindrance. I perused the entire Women's section (whilst my husband eyed the Men's clothing from a distance), literally finding dozens of things I wanted to buy, let alone try on. Most of their racks had some kind of sale pricing advertised, but some of it was simply the price on the tag. Unfortunately, that meant that the $50 shirt and $80 dress was a no-go for my wallet. Once I got back to the clearance section, however, my mood lifted. Here were several racks worth of pants, skirts, and shirts in every size. I tried on many items, but ultimately purchased only one skirt. Certain "common" sizes (such as M/L tops and 8/10 pants, skirts, etc) were well combed over and limited. The skirt I purchased had already been discounted several times, and then the clearance discount rang in the register (70%!). I believe I paid $5 for a beautiful brocade skirt that looks absolutely fab on me. So! If you're in the area and looking to a) burn money or b) burn time, I'd definitely recommend this Banana Republic Factory Store. There are some killer deals to be found, if you only take the time to look!

This Old Navy is located in the shopping center, Settler's Green. There is ample parking and this…read morestore is large. There are also many amenities nearby. Old Navy is known for their affordable family apparel. It's even more awesome that it's tax free. My family and I stopped in during our vacation. It's your standard Old Navy. It's large and organized and there were some good deals. The clothes are cute and I purchased some items for my kids. Overall, a nice spot to shop!

Walked in to see two long lines of people waiting to pay for their purchases. Unfortunately, there…read morewere still two long lines when we were ready to leave. I'm not sure why I look here for myself. In this store, the men's section was tiny and the larger sizes don't fit my large frame.

I'm a fan of Columbia products so I was excited to check this one out. They're located in the…read moreSettler's Green, tax free shopping is awesome. There were plenty of parking and the employees were friendly. We went late May so many of the winter items were on sale. We bought a couple of sweaters for under $20. There were some cute shirts as well. I think the prices were pretty affordable and the quality is great. Always check the clearance sections, that's where I find the gems.

5 stars for the two items I purchased at the outlet. Great quality and fit but 1 star for employees…read moreattitude toward a promotional offer that the complex was offering which was 10% off the purchase of $75. In the coupon booklet from customer service, it advertised 10% off of $75 "before discounts". What was confusing was the price they should be using to calculate the $75. I had a top marked $54.99 and a pair of pants marked $49.95 which would've been over $75 before the discount. The employee at the register was unhappy (prior to my arrival to the counter) that the regional manager had not yet made a determination on how to calculate what the basis is to apply the 10%. When salesperson rung in my two items after the discount, they did not exceed the $75 so she concluded that the 10% did not apply but kept looking at the other sales person for confirmation ...who shrugged his shoulders. They all seemed frustrated by how this promotional offer worked. For me, it wasn't worth the wait and the frustration to save $7, so I still purchased my two items but that left a sour taste for me and their lack of customer service.