We rented e-bikes for the day and had a BLAST. We got a good tutorial from the shop staff and spent…read morethe day exploring the surrounding trails. Whole process was easy and a lot of fun. These particular bikes had both an assisted pedaling feature AND a booster throttle on the handle-bar that made getting through tricky spots a lot of fun. Just make sure you are actually ON the bike when you hit the throttle!

I went in based on a friend's recommendation to rent a mountain bike. After checking out whether…read morethe bike would fit into my X3 (I don't have a bike rack yet), I reserved a full suspension mountain bike through the phone. When I went to pick up the bike, they couldn't find my reservation, I had to show them my confirmation email. The two clerks had no idea about bikes. Finally, they had to call another clerk in. He was very knowledgeable and friendly. I got KHS SixFifty 6500+. It was a great bike, and looked brand new. It was my first time on a mountain bike. After my friend gave me a couple of drills, she took me on the trail. The bike was easy to manuver, easy to shift and light weight. I had a great time. I would definitely rent from the Red Jersey Cyclery again! I am even considering buying a bike from them.

Matt absolutely crushed putting my bindings on my snowboard. He made sure that my feet were…read morepositioned in a comfortable spot on the board. Would highly recommend going here to get your gear fitted!!

A huge shout out to Matthew and Matt for great customer service and good prices…read moreGreat boot fitting !

It's not the same stay away Miss the team of Stan Dan and Dickie.....new owners could care less…read moreabout service or their word offer on price then change their minds the next day. Too bad. It there are many alternatives up North

I needed a pair of skis mounted for my son and was pleasantly surprised that the crew at Mountain…read moreSports Lab (Stan and Dan's) were not only able to spot mount, but were also willing to heat mold my other son's ski boot liners while we waited. Sara and her team went out of their way to provide exceptional service. Highly recommend.

Expensive and old gear. Not very good customer service. Suggestions are deceiving as well.read more

Bob and terry were great. Funny bastards they are…read more The type of guys that wouldnt exactly give you the shirt off there back, but the type of guys that would jump in the pile with you to get your shirt back. We will definitely be returning! Great experience

This bike shop ROCKS! I planned a trip across the U.S. to ride with a buddy in Arizona & needed…read moresomething that would protect me from the brutal sun. Clint & Co. had a full range of kits to choose from at really decent prices. I was quickly guided to what I needed by friendly staff and was on my way with a smile & bag of goodies! As well, if you need a qualified shop to work on your bicycle of ANY type, Sportshaus should be your go-to place. They go the extra mile to keep not only your bicycle running in tip top shape, but helpful tips & group rides to keep YOU in shape, too! They deal in many bike lines including the epic Rocky Mountain. They rent downhill bikes to blast down Pleasant Mountain, directly behind their shop, with ski lifts to bring you back up to the top. Paddle boards & kayaks are for sale & rent, too. If you are an outdoors type of person, Sportshaus has nearly everything you need to safely "go into the wild."

We recently purchased boots for my wife and skis for me. Both Dave and Owner Clint serviced us with…read moregreat professionalism. Dave is the guy you want to go for boot fitting. It was obvious right from the start he knows what he's doing, asking all the right questions as well as knowing what boot was right for my wife. Highly recommend you visit this shop before you buy!

The employees will NOT put on a mask. We planned to buy a $2400 ebike and went to take a look at…read morethe Giant Explorer that was in stock. We asked the unmasked man behind the counter to put on a mask. His response was to spread his arms out and say he does not have one, so we walked out. This shop should realize that people who buy bikes are health conscious and would expect the shop employees to embrace the important public health benefits of having people wear masks.

Experienced rider (3500 miles/yr). Vexed by daily punctures last 3 days. Called ahead and drove…read more35 mins to The Bike Shop to diagnose. First experience there. Shop manager (owner?) adamant that I not observe/watch. Almost rude about it. Decided to reckon w/ our usual shop in Portland another day. Too bad as my wife was coming after an errand to look at bikes. Would not recommend this place. Probably surly from too many tourists In N Conway.

I do not recommend any "Moose Tours" with Lucie. We drove 3 hours to meet her and she was an hour…read morelate to the meeting point(no cell service to contact her), completely unprepared for us as she "pulled the wrong file" "what did I tell you we were doing" We basically drove up and down route 26 for 6 hours looking for moose on the side of the highway. She stopped to asked the locals where to find moose and spoke endlessly about the types of trees in NH. No moose were spotted at all even after a desperate mosquito infested walk through the woods (yes, we had bug spray but it didn't make a difference). We were told "plan B" was to drive up and down the same highway at midnight to see if the moose were out. This was a surprise for my husbands birthday, It was a surprise for both of us! This was a complete waste of time and money.

What a great experience we had and most of all a beautiful day with a great guide! I booked a one…read moreday trip kayaking for Lisa and I and it couldn't have went any better. Lucy met us in the morning and we went straight to the river. It was such a gorgeous and enjoyable ride and she was so pleasant and relaxed the whole way through. She gave us some simple tips on kayaking and also some nice information on some of the wildlife and history of the area. When we reached Lake Ossipee the wind was very strong which made the lake very choppy and her lead was so assuring in the challenge that lay ahead of us - she was awesome and we made it to the other side of the lake without any issues whatsoever. I would highly recommend Lucy if you want to experience a great day outdoors in the White Mountains

Great store for outdoors/mountain sports. They also sell…read moreused gear on consignment so you can build up credit selling gear or cash out. The consignment items are well priced. Staff were nice. They were selling stickers that support their local community's mutual aid network. Great vibe here, would definitely return and support this small local business.

The staff at IME were friendly and knowledgeable. They helped me choose the correct backpack for my…read moresize. I was there about forty minutes before closing, but they did not rush me to make a selection. This was a good thing as the selection is enormous.

This is definitely a large store with lots to browse. You could spend a decent amount of time…read morewalking around and browsing, but the styles available were pretty dated when we went. Granted that's usually what happens with outlet stores (they carry overstock of older released items than having a stock of current things) but out of the wholeeee store, not one of us bought something or thought about getting something. And there were 5 of us who went.

There were a lot of items. We purchased a floor mat that is water proof and looks great. The staff…read morewas friendly and helpful.