When we called this service, Krissy answered and assured us the mechanic would be able to get to…read moreour vehicle after completing a job. We asked for updates, and they weren't provided. When we asked where the mechanic was, we were told he was fueling his truck. Then, she didn't know where he was and couldn't get a hold of him. However, he was on the way. She said his service was spotty. We were charged a fee, due to the distance, prior to them heading our way. We asked for a refund and cancellation, and she refused stating he had already used a "tank of gas". Krissy had a habit of not responding to texts but answering when we called. Highly encourage people not to use this. We believe it is a scam, or at the very least a shitty service with poor communication skills between a dispatcher and mechanic. We have included screenshots of messages. There is no time stamp. We waited 3-4 hrs in the cold desert night for a no show. And they charged me first before coming out which is terrible business practice. Sending fake invoices too claiming he came out when he DID not. DO NOT GO HERE IF YOU DO NOT WANT TO GET SCREWED OVER. Edit yes they promised multiple times 10 mins, 20 mins, 1 hr, they should have a guaranteed arrival time its 30degrees in the desert and my wife is cold which i told them multiple times.

I'm still waiting almost a year to be scheduled an appointment for my vehicle or to be returned the…read moreparts I purchased.

Outstanding service and response to our need! Down 30 miles from Roswell and he was there in 45…read moreminutes! Made a difficult situation much easier to deal with and we will always remember him for that. Price was great also! HIGHLY RECOMMEND!!!

Can't say enough about this tow company during the flood I called around to get pricing and when I…read morecalled several of the companies back they had doubled the rate that they told me. Someone told my daughter about Mr V company so I called. Mr V towing is a smaller tow company and got to it right away at a very fair price! Life saver for sure!

Took my truck in for a tune up. Very friendly and experienced mechanics. Work accomplished on time…read moreand a fair price. Would recommend Lewis Truck to anyone.

Mark, Austin and crew at Lewis Auto are beyond awesome. I was in town for the day and had a major…read moreissue. They had me in and out in a couple of hours. Extremely knowledgeable, quick and friendly. Need great mechanics, go see them. They get 10 stars.

Very fast reliable and honest!!! Would use them every time owners seem knowledgeable and helpfulread more

Very reasonable pricing! Great customer service! Fixed my truck fast and with no issues! Thank you!read more

I have taken 2 of my vehicles here for some work to be done. Both times they were very nice and did…read morehonest work. They were also very quick and professional.

Great company!!! We were stranded in the middle of nowhere and they showed up in half the time of…read morethe ETA AAA qouted us. Very personable, considerate, and professional driver. The driver towed us 200 miles where we needed to go. He did a tiresome job in the most professional courteous way possible. Highly recommend this company if you are ever in need of their services.

I had a really frustrating experience with a this local towing company. $393.98 for a tow! And got…read moreanother local towing company to pick up and deliver to the mechanic for 1/4 the cost! (Sadly, one of our young homeless youth witnessed how the interaction ended. She leaned over and said, "If you were a man, that guy would have never talked to you that way." That comment will always sit with me.) I called around 2 PM Friday trying to take care of a bill. I was told I would get a call back at 4:30 PM because the office person was out. That call never came. So I called back at 5 PM and was told they were not going back into the office. It was already 5:05 and I was told I would have to wait until Monday. I asked what the overnight charge would be and was told $15.00. I asked if that charge could be waived because I had called earlier that day to settle the payment, and I explained this was for a nonprofit organization doing our best to use local businesses. By Monday morning, somehow that turned into $45 a night for a nonprofit. That part really did not sit right with me. Sadly, one of our young homeless youth witnessed how the interaction ended. She leaned over and said, "If you were a man, that guy would have never talked to you that way." That comment will always sit with me. Women, always know where your voice is and speak up. If that means taking it further, do it. Whether that is through the New Mexico Public Regulation Commission or the New Mexico Department of Transportation. And don't get me started on the 4% credit card fee charge for a debit card!!!

I had the pleasure of finding this wonderful place today for a detailed car wash…read more Lenny and his team worked very hard to make sure our truck was detailed in every crevice inside and out. Lenny found a spot on the windshield that no one else could see and wiped both inside and out to make sure there wasn't any dirt/smear/smudge left. The real reason I took the truck there was to clean the weeks worth of bugs on the grill. Let me tell you, no place we've been to previously has ever been so thorough in cleaning. If you're looking for auto detail, tinting or any other assistance (as they say they would be open to helping out with any jobs you need), give these guys a call. I always support local and small business when I can, please do the same.

They damaged my husband's driver side door badly, told him to get it fixed and that they would…read morereimburse him for the cost, when the door was fixed over $1,000 in damages and then wasn't reachable for a good amount of time then finally responded with not willing to cover the cost of damage

Friendly and helpful staff. Very professional mechanics that really go out of their way to solve…read moreyour issues and get you back on the road. Fair & honest pricing.

My Cadillac CTS started making a horrible loud sound. I thought a motorcycle gang had surrounded…read moreme. Turns out I had an exhaust issue and had to get it repaired. I drove straight to Golden Rule that afternoon and Tommy had it fixed the next morning and ready to go for much less than I had anticipated. Great service, great price, great job Golden Rule!