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    Ruby Burritos & Pancake House Romeoville

    3.4 (70 reviews)
    InexpensiveMexican
    Closed 6:00 am - 10:00 pm

    Order Ruby Burritos & Pancake House Romeoville Takeout or Delivery

    Ruby Burritos & Pancake House Romeoville Photos

    RUBY BURRITOS & PANCAKE HOUSE ROMEOVILLE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Dogs allowed
    Good for groups

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    Recommended Reviews - Ruby Burritos & Pancake House Romeoville

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    Steak taco dinner with an extra steak taco!
    Carol K.

    Been my go to Mexican food place since the day they opened! Every time, food is great! Ask for something special, they do it!!

    Frank N.

    You cannot find a place that serves bigger burritos in extremely quick time with a friendly greeting anywhere. This place was recommended to me by a class instructor and wow, were they right. I was greeted as I stepped in the door. This place should teach customer service to other restaurants. The menu is easy to read with the usual Mexican cuisine as well as daily specials. I came here twice during the week and tried both the chicken tacos as well as a chicken burrito. By the time I got my fountain drink and sat down, the food was delivered! Shocking just how quickly it came out! There was also a basket of chips, salsa, hot sauce, and a bowl of peppers delivered with the meal. The burrito was huge and came with rice and refried beans. Absolutely incredible tasting! Well done to this restaurant owner and it's employees!

    Lizzy M.

    Ordered 2 giant breakfast burrito 2 water bottles and a stack of pancakes for $37 sort of pricy but overall a lot of good food and the environment is very authentic and welcoming the gentleman was very attentive felt like family. A la Mexicana burrito with added steak was very packed with hash browns green pepper onions steak and cheese the portion was very overwhelming but satisfying would consider returning for the baby burritos Pancakes were really big and came in an order of 3 Will be back soon!!!!(:

    Sorry but I was sooooo super disappointed that they served me  Rice-a-Roni from the box. I couldn't even touch it .
    Orlando N Michelle Z.

    I was super disappointed that I was served Rice-a-Roni from the box at this Mexican restaurant I couldn't even eat it !! Sorry but never again

    Ruby Burrito

    I have never been disappointed with any food I have been ordering from Ruby Burritos over the many years. Friendly, professional, and reasonable prices. I ordered a taco salad today for the 1 st time. It beats a taco place(no name mentioned) by a mile.

    Hot and not so hot salsa with hot pickled carrots.
    Gregory M.

    I have a habit of getting off the 4 lane highway and driveing the back roads and that was the case last Saturday. I was on my way to a photo shoot and Ruby's Burritos and Crepes sign caught my eye. So it was a quick turn into a small strip mall to check out this diner in the one corner of the strip. How can you not checkout a place that is advertising Burritos and Crepes. It was about 9:30am and the diner was about 1/2 full with locals. I think I was the only person in the joint that didn't know someone at a near by table. The coffee was hot and quickly delivered which I needed to get my motor going on this wonderful late winter morning. I ordered the Chilaquiles breakfast special plate. It was served quickly and came with what I can only imagine was home made green and red salsa along with some hot pickled veggies. All were very tasty and really hit the spot. Yeah, yeah I know I came in for either a burrito or crepes and ended up with the Chilaquiles. I enjoyed my breakfast and next time I will take the leap to Crepes. All and all I would say Ruby's was a nice little surprise and am glad I had left I-80 and took to the back roads of Illinois.

    Big burrito
    Joseph S.

    Girlfriend and I went here on Sunday for dinner and we loved it. Chips and salsa were great. Be careful the red salsa is hot, but great. They'll even warn you beforehand. We both got burritos. She got the shredded chicken (which was fantastic) and I got the steak (which was pretty good). We were both impressed with Ruby's. Make sure you ask for some Valentina hot sauce- major key. Horchata is also good, plus it's free refills. Dining area was decent, we spent over an hour there and we were comfortable. We'll def be coming back soon. Romeoville is full of Mexican restaurants and Ruby's is the best I've had so far. Also don't listen to the review below. I'm black and they def weren't racist. I had a 5 minute conversation with the owner. Very nice guy. Enjoy!

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    Page 1 of 2

    Ask the Community - Ruby Burritos & Pancake House Romeoville

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    El Molcajete Mexican Restaurant

    El Molcajete Mexican Restaurant

    4.0
    (175 reviews)
    6.9 mi
    $$

    Love that this place is close to home and the food is authentic enough. It has been able to stay…read moretrue to its roots, that it has a great mix of patrons. From workers to celebrating families. They just got a new menu and prices of course have gone up but that's understandable. What I'm taking issue with is that the owners need to embrace that this place is a "mom" restaurant that's got a homey feel. They added another screen advertising drinks, etc that are too big and obtrusive for behind the counter. Bring the tone down. Instead of spending money on electric signs, spend your decorating dollars on making the place cozy so pictures in Yelp look more inviting. We had birria burrito and carne asada with a large guacamole and horchata. Everything was great as always. Normally we get their margaritas which are also very good.

    The food is good, and I'll always give credit where it's due. Unfortunately, good food isn't enough…read moreto make me come back. Long story short, our order was repeated back correctly, yet we still ended up with a missing salsa and an incorrectly made burrito. Mistakes happen. Every restaurant gets an order wrong from time to time. The problem wasn't the mistake. It was how such a small issue was handled. Their reaction honestly took me aback. We weren't asking for a free meal or trying to take advantage of the situation. We simply called to ask for a credit for the missing salsa, which was about $2. That should have been the end of the conversation. While I was on the phone, we opened the rest of the order and realized the burrito had also been made incorrectly. Instead of listening, the employee repeatedly insisted it had been made correctly without even seeing it. Then another employee got on the phone and, in a very aggressive tone, told us that if we wanted a refund, we had one hour to bring the food back or we wouldn't receive anything. We didn't want a full refund. We simply wanted the missing salsa and for the burrito to be made correctly. A sincere apology, a $2 credit, and an offer to remake the burrito would have completely changed the experience. Instead, a minor issue was escalated into an unnecessary confrontation. I even spoke to the staff in Spanish, so this wasn't a language barrier or a misunderstanding. The issue was the attitude and the complete lack of professionalism in handling a simple customer service situation. Wanting to understand whether this was just one employee or reflected the culture of the business, I called another location and asked if I could speak with a manager or owner. I was told they don't give out names because they receive death threats. Whether that's true or not, that's an incredibly strange thing to tell a customer. It naturally makes you wonder how previous customer complaints have been handled if that's the response employees are instructed to give. As a fellow Latin American, I genuinely want to support Latino-owned businesses. That's why this experience was so disappointing. Success isn't just about serving great food or opening multiple locations. It's also about treating customers with respect, accepting feedback, and knowing how to resolve small problems without becoming defensive. More than anything, I was embarrassed for them. This entire situation could have been resolved in two minutes. Instead, they chose confrontation over customer service. The food is good, but it isn't good enough to make me overlook how we were treated. Customer service matters just as much as the food, and unfortunately, that's where this restaurant fell short.

    Photos
    Inside
    Inside
    Steak torta that I got for my birthday, hence the birthday candle
    Steak torta that I got for my birthday, hence the birthday candle
    Cantarito

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    Cantarito

    Ruby Burritos & Pancake House Romeoville - mexican - Updated August 2026

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