I have been taking my cake here for many years. They are honest as the day is long and do very good…read morework.

Got me right in and did a fine job. Will use them from now on for both of my vehicles.read more

Excellent customer service identified me as needing assistance right away. Wait time was great. I…read moreplan to bring my vehicles back there again. Excellent service as well.

Thought 1 hr 15 min was a little long for a tire rotation and oil change when I had an…read moreappointment. The front office staff is friendly and helpful. Overall a good experience.

This place is okay, went in to get oil change and tire rotation for one of our vehicles…read more Afterwards, they tried to say there were some other services needed, I work for a fleet company, so I know those services were unnecessary. Everything else with this place was fine.

Don't tell them you aren't waiting because then they will take their good old time. I left for…read morealmost four hours. Called me after 2 about service needed. I had an apt 10 scheduled for 10 mins after I dropped it off. Not sure what good that was . Then they pulled my vehicle in after I got back 1 he 45 mins later. Seriously. Apparently my time is worth nothing to them. They should know better to give me all this time to write a not good review to let people know how they treat you.

June 29, 2025 ...had a phenomenal visit! Josh Holt at the…read moreservice desk was absolutely fantastic, the service/mechanic gentleman was also fantastic. These gentlemen went above and beyond what I was expecting! Again, absolutely fantastic service !!

When it was NBT I was a loyal customer four years as it…read moreswitched over I kept going because some of the people were the same recently I made an appointment for 8 o'clock in the morning and they could not honor it. My car was making noise when I went. They told me they couldn't see my car and sent me to a guy that works on vehicles. The guy that works on vehicles said he check my oil which wasn't true because later after him telling me that I was OK with driving this vehicle wherever I wanted to go found out two weeks later I have absolutely no oil And a few weeks before that, I asked Mavis if I needed my oil change and they said I could wait. Have they looked at my car that they even checked the oil or gave me the oil change when they couldn't look at it for the noise I wouldn't have had to wait a week and a half to see the dealership that also said it was safe to drive. come to find out, I had absolutely no oil and that I would need major engine work per Bell And Bell which I do not trust. I was so freaked out and scared that I traded my car in for a truck which I should've taken more time but they had me so scared to drive it at that point all this company had to do was check my oil and I would've known where I stood weeks before ending up with no oil The mechanic they sent me to a was burning something and I was sick for days a day and a half, I was dizzy from being around the fumes of the place they sent me to who also did not help me telling me the car was safe to drive till he could take a look at it which is when I went over to Bell And Bell after calling them asking them to just let me know if it was safe to drive if I would be hurting the car or dangerous which they told me it was safe to drive. Isn't that funny I'm by myself. I'm a female. I don't know how to do a lot of things on cars and the guy that the Mavis sent me to had me go get transmission fluid from advance and because they never checked the oil I was right there. I could've got some oil. He said he was gonna check it but never got around to it. Obviously, I was assuming he did because he said he was going to I love that car but I wasn't gonna spend $10,000 at Bell And Bell which more than likely would've been if I thought about it and went somewhere else, but I am by myself and I can't be without a vehicle because I don't have anyone to help me.

I had some electrical issues going on with my 2015 jeep wrangler and called Sean to see if it was…read moresomething they could find and fix, he had no problems doing it and I had it towed in and they got on it. Great communication, had it running the next day. Great service! Highly recommend and will be bringing it in to them the next time it needs some work.... It's a Jeep so it will it'll be there again....no doubt....

Not only is Sean extremely knowledgeable, but he is also honest. That alone will keep me coming…read moreback for as long as I have a car. But he also truly cares about you and that is rare and most appreciated. Thank you Sean and Melissa

The staff is amazing! Patient, competent, compassionate, and honest! Love these guys! Highly…read morerecommend!

Wanted an estimate in changing ac compressor. I was was told I need to bring it in to check it out…read morebecause it could be something simple. Took it in and within an hour they called and said the compressor was bad which is what I thought. But the kicker is charged 175.00 to tell me that and 1600 to replace. Which obviously would not have been concerned about price if I could have afforded such a bill. I was never told it was going to be 175.00 just to verify it needed. A compressor which I told them from the start. So hete I am out 175.00 for nothing. Lesson learned.

USAA contacted Phoenix Towing for us when we were locked out of the car due to a dead battery and…read morefaulty manual key. They spoke with us on the phone and were helpful, they also showed up within 20 minutes (maybe less) of the call. very friendly, helpful and would highly recommend!

Tyler bailed me out of bad situation and got my car to the dealer promptly to get fixed before…read morehaving to leave town.

I had a positive experience here…read more I stopped by while passing through the area, in need of a simple, no-fuss oil change; and that's just what I got. In fact, it was the fastest oil change I've ever had, with less than ten minutes elapsing between arrival, payment, and leaving. A world record perhaps, ha ha. Also, the folks there were all friendly and easy-going, in addition to being so quick about their work. The price was reasonable, and I left feeling fully satisfied with the visit. Cool :-) My thanks goes out to everyone at Seaside Quality Lube, for helping keep me on the road.

Just had one day to get my car inspected so I could renew my registration. They told me over the…read morephone when the best time to come would be. Perfect, I happened to be driving by earlier than they recommended and noticed there were no cars waiting so I pulled in. Very very efficient. I did notice they checked everything as the law requires. I strongly recommend! They are also open on Saturdays which is not as common as you might think for that area.

I needed to update my payment method. The manager at the Oteen NC location, Brian, stopped what he…read morewas doing to give me the best service. He quickly changed my account, gave me 1/2 price service for the next 2 months. No upsell pressure. I get the Basic service, take my car about once a week. Yeah, sometimes there are equipment issues, but Zips is convenient and close by. The staff is always helpful if needed (usually not necessary) vacs work well, plenty of towels. I like having a clean car on my schedule. I have other choices for washing my car, but I think my Zips membership is worth it. (No, I don't work for Zips, and don't know anyone who does.)

I guess I'm not really adding much beyond what everyone else's reviews say -- that this place is…read morenot good. They no longer provide any interior cleaning sprays besides glass cleaner. I felt bad for all the people who'd purchased wash packages, and are now stuck with it. I left and went to Squeeky's in Little River and suggest you do the same if you really need a fancypants exterior/interior wash.