Debbie is an awesome pet sitter. She is accessible, easy to talk to & approachable, and Luna (our…read morecat) love her. While traveling she made sure we knew Luna was okay. She sent pictures of our cat and text informing us how she was doing. She is very profesional, really recommend her.

I've used Debbie for the past 3 months to help me care for my new beagle pup Bumper. She's…read more(Debbie, not Bumper) has been extremely professional, and also great about scheduling. Most importantly, my pup seems to like her, so that saves me a trip home in the middle of the day (and allows me to make long-evening trips). I obviously trust her with the keys to my house, and would recommend her to anyone looking for a great dog walker/sitter.

Throughout my life I have owned many dogs and dealt with many veterinary clinics. St. Joseph…read moreAnimal Hospital from the staff to the owners are compassionate, and take great care with our beloved furry children. I have been very fortunate to find them. They have been incredibly supportive from the birth of my little ones, to the passing of their mom and one of the siblings. I am grateful for them in ways that cannot be measured. I will never forget how hard they worked to try to save those that have passed. If you love your animals, then you can place your trust here.

vets and staff are competent compassionate and response to oet needs ll. i have been a client…read morethere for over 40 years and never have had an user's

our pup feels safe and cared for at Country Paws. The staff is friendly and courteous. The facility…read moreis very clean. I would highly recommend Country Paws for your boarding needs.

Mary Ann is the greatest groomer ever! We have tried a couple of different groomers in Champaign…read morefor our MaltiPoo mix. No matter what, we always left unsatisfied, and he always looked like they hadn't done much of anything! So happy we found her, and we did not hesitate to schedule our next appointment. My puppy finally looks like he did when we first brought him home. She's sweet and caring too - I'm so happy we found her business!

Good rates. I am a pittie owner and he was a safe place for me to leave my dog. I will use this…read moreservice again.

Reggie is the best my pooch staid for 6 nights would definitely recommend his business!!!read more

Janus is the most caring and dedicated pet sitter you will ever have the good fortune to meet…read more Caring for animals is her life-long passion, and you'll see it show in a million little ways. She's been doing this for a while now, so her process is extremely professional and tight, which means you can trust her and let her focus on what's important: making your pets happy. Highly recommended!!

I can't say enough good things about Janus and C-U Pet Sitting Service! I have complete confidence…read morein Janus. She has been my one and only pet sitter for several years for my four exquisite but needy cats, one of whom needs medication twice a day. She has taken the time to get to know each of them and what they like and need. After feeding, and scooping, and bringing in the mail and checking the house, she then spends time with each of them, playing with their favorite toys or grooming them in their favorite way. She does so much more than other sitters, and she truly cares about my creatures. I often have special-needs foster cats and kittens, and Janus takes care of them just as well every time. Janus checks in by email or phone to let me know how things are going, and I know that I can travel with confidence when Janus is coming over. My cats love her, and I wouldn't travel without booking Janus.

We needed a home for our pet MOUSE for just two weeks and no one would help. "Sorry," they would…read moresay. "I'm trying to keep mice OUT of my house. I certainly will not host one in my living room." One friend asked, "Do I have to touch it?" I knew she was not our girl for the job. I mean, we LOVE our little vermin. And so did Sharon. She has a big heart for animals, even our mouse. He didn't just have a place to stay for two weeks. He had a home-away-from-home. While we were away, Sharon even sent us a Christmas photo of our happy, healthy little friend. What a gal!

Kimmy's Cat Care (KCC) is truly exceptional! My partner and I entrusted our sweet cat to KCC's…read moreSharon twice now, for both a long and short trip, and we couldn't be happier. While away, I receive photos and videos of the cat having playing, purring, and just generally being happy. Sharon is clearly truly passionate about cats and cat-care and is also great with humans, too:) I'll be contacting Kimmy's Cat Care in the future for sure.

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

We have had an overall great experience with the dog den. We've been taking our dog there for about…read morea year and a half now. He's a large (~80 lbs) coonhound who is fine around other dogs, but has some anxiety challenges with people. He's also real loud and tends to make lots of noise when he's left alone. He's boarded there a bunch of times, once for over a week. We always include the day care option for him, which is an extra cost but worth it for him to have the outdoor time (they have a fenced area that I believe they use specifically for day care) and socialization with other dogs. This is the only place we've boarded him, but we tried some other day care options in town and have been happiest with the Dog Den. The staff there knows what they're doing with our dog, and it's helped us to feel confident leaving him there. He started off feeling very nervous during drop-off, but now is excited to go and knows exactly what to do. I've seen some negative reviews about experience with staff there. The guy in charge is direct, which sometimes comes off as gruff. I get the impression he likes dogs more than people, and frankly I'm totally fine with that because he knows his stuff around dogs. I've seen him directly correct some staff behavior that made my dog uncomfortable (see anxiety mentioned above), simply by quickly observing his body language and understanding his specific needs. Other places have failed in this where the Dog Den succeeded. That's not to say the other staff there performs poorly, I've always been extremely happy with everyone there (he LOVES Carly- she's amazing and I hereby advocate for her raise). Just that my dog, like many dogs, has some specific needs. We'll continue to recommend the dog den for both day care and boarding, even though it's sort of out of the way for us. In my experience, their staff has shown to be very competent and professional with the animals in their care.

As I'm sure many people understand my dogs are my babies and I am so picky about who I allow to…read morewatch my dogs. I could not be happier with Evan and his crew at willow branch! Not only do my dogs come back happy and well taken care of, their grooming is out of this world too! I've never trusted people to watch my dogs so much

My experience at this facility in Monticello was very disappointing…read more During the initial consultation, the staff member I spoke with dominated the conversation and seemed uninterested in hearing important details about my dog's needs. Before even examining him, she immediately focused on what she described as matted fur on his ear and tail (which was actually very minor) and suggested she might not be able to groom him properly because of it, making a much bigger deal of it than necessary. She kept speaking over me and was ready and willing to argue after I said "were just here to drop our doggie off for grooming, not to hear your personal assessment". She went as far as giving us further unsolicited advice afterwards regarding a 'possible abscessed tooth' based on a puffy spot under his chin. He is 15 years old and most of his teeth are bad and he has several fatty spots, thanks for giving us your opinion, however, we know our dog very well. When I tried to inform her about his numerous moles (crucial for safe grooming), she dismissed my concerns and only acknowledged the one visible on his head. This lack of attention and unwillingness to listen felt controlling and unprofessional. Then she felt it was necessary to explain herself which is when I walked out and allowed them a chance to prove themselves. When my girlfriend picked our senior dog up by herself, this person felt it was necessary to apologize to my girlfriend for rubbing me wrong or something to that effect. Ultimately, the grooming service itself was subpar. The haircut was very poor - definitely the worst cut he's ever received. To make matters worse, she called and convinced us to allow her to trim the fur on his tail, citing that 'it didn't look right' to her. My girlfriend agreed, only to discover later that she had removed nearly all the hair from his tail - including the long spritzy fur on the end that no groomer has ever considered removing over the past 15 years, and other sections that weren't even matted. Additionally, he did not receive a bath afterwards, nor were we given any printout or documentation summarizing the services performed. We expected a haircut, nail trim, and anal gland cleaning. I can see that the haircut and nail trim happened. Blind faith regarding the anal gland cleaning though. While this was the second worst overall grooming experience my dog has had in this town, it was certainly the worst haircut. This person has control issues or is extremely biased to a point of being unprofessional. This is the point that I begin do all of this myself from now on, out of necessity.

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Bella looked great and was loved :) they did a wonderful job. She was shedding horribly and it was…read morevery frustrating trying to manage on my own. Finally I was desperate and found Angel Paws and they were very kind and took her in last minute. Bella looks all fancy now :)

I have boarded my dogs here for years. My dogs love the place! They come home happy and well cared…read more I don't have to worry about them coming home with fleas or ticks or injuries and the staff is phenomenal with them because they can be a little rambunctious. the kennels are so clean that I would consider staying there if I needed a place to stay! I highly recommend boarding your dogs at Paw-a-Day Inn.

On a monthly basis we take our shih-true for his grooming, the staff is excellent and he comes home…read morew a great haircut. I especially liked his green bow attached to his collar this month. His toenails are cut perfect. His tale is especially cute, my favorite. They do such a good job on his face. Just an overall excellent service.