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    Rt Auto Repair

    5.0 (1 review)

    Services - Rt Auto Repair

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    8 years ago

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    Harvey Auto Center

    Harvey Auto Center

    (4 reviews)

    I brought my car in for a new motor replacement in July 2017. I had the replacement engine shipped…read moreto Harvey Auto. Upon receipt, Mr. 'DC' proceeded to contact me to say he put the new motor in but it didn't work. I contacted the motor vendor. They ended up contacting Harvey Auto (DC) to ask numerous questions around the troubleshooting conducted and basic quality check involved with a new motor installation. A Specialist from Ford got involved and miraculously, DC was able to get the motor worked. Approx 3 MONTHS after the July dropoff, I was called to pick up my car. When I arrived, I was told the car had no power and needed a new battery. I purchased a new battery on the spot. After installing the battery, DC then comes in to say the lights inside of the car aren't working and there is no power??? He offered to get a 2nd opinion from another mechanic. I agreed and waited 2 weeks without a word. Upon checking on the status, DC informed me that NOTHING HAD BEEN DONE and to chk back. I did. SAME RESPONSE, but now the same motor that didnt work, then worked...is not working and I need a new motor. I also would need to pay him again to take out the new, non-working motor and put the new new motor in (foolery)! My dad even went there in person 2 more times to talk to DC and better understand what was happening, only to be told any additional work done on the car would be a charge to me....WHAT??? Things that were working when they received the car in July are now not working after the car has been in their possession for 7 months and I'm responsible for the repairs? Who knows what they've done to my car in this unreasonable timeframe!?! After all of this, I'm told to have the car towed and I HAVE TO be present. Due to my work hours, that was impossible. TODAY, February 9, 2018, I scheduled a tow truck to meet me at the shop. I arrive and I'm told they just moved my car to the back and it's running?????? I cancel the tow (BIG Mistake), go to move the car and it won't start! Tried to jump the car...NOTHING! So now Im headed back home to prepare for this massive snow storm and have to wait until it all clears to try again. This shop is HORRIBLE, non-responsive and is only concerned about getting their payments for poor and inadequate work. DC is a smoke blower and has horrible customer service skilsls. One shouldn't have to hunt a mechanic down for an update on a car that under repair and in the shop's possession . I may not be in position to sue, but trust I will copy and paste this complaint on multiple sites in the event is deleted! Forgive any error and broken english but I am beyond pissed!

    Came here to get my engine replaced my car runs like it's brand new again definitely recommend this…read moreplace.

    Rt Auto Repair - autorepair - Updated May 2026

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