Cody was able to get my car in relatively quickly. They had my car in the bay within 5 minutes of…read moreme arriving. The new brake pads took less than an hour, and were reasonably priced.

Cody and his family business did a great job of getting my car in for clutch service, was fair…read morepriced and completed the job extremely timely.

I am very happy and give thanks to our Heavenly Father. After so much time--and having dealt with…read moremany shops that rip you off, deceive you, and care only about money--I found this place. I took a leap of faith, trusting in God, and yesterday I had three services done on my 2017 JCW: transmission fluid, brake fluid, and coolant changes. They were very professional; the man who helped me--the one with the long beard--handled everything from start to finish and was completely honest before and after the work. I even saved money compared to other shops. Thank you all from the bottom of my heart; this will be my go-to shop from now on. Thanks also to everyone who left honest reviews; that helped me take the step and place my trust here. I'll see you all soon for my next services. Shalom, shalom to everyone. May God bless and prosper you, and may His mercy never depart from your families. Amen.

Honestly, Sam is a GEM. I feel bad for taking his time with questions because he (was) a…read moreone-man-army. I've taken my X5 in for differential service and I knew I was in the hands of a true enthusiast. I would use this shop for any BMW repair and you should too.

I've been coming to Anthony for years- He's honest and I…read morethink he generally undercharges you. He stands by his work, although it always works after he fixes it. He also won't do any work until you've approved the cost. I literally drive 30 miles to get to his shop, can't recommend him enough!!

The WORST auto mechanic shop. The Owner Anthony, is the most unreliable and untrustworthy person…read morethat doesn't take accountability for his screw ups. I took my vehicle in he rushed his mechanics to get it in and out, and ended up not putting my tire on right. It fell off the whole rim while I was driving on the road. He said it wasn't his fault and he couldn't fix it. DON'T take your vehicle here, HORRIBLE.

I was driving through from California in my way to my next duty station (Marine Corps) when I heard…read morea pop and a soft grinding in one of my wheels. It was just barely audible but I'm pretty weary about that kind of thing. The closest auto repair shop to us just happened to be Old Tow Tire and Automotive so we went there. I grew up in Rio Rancho but had never heard of the place. When we got inside we told them our situation and they were the friendliest staff of technicians and mechanics I have ever met. I do NOT like mechanics and usually do whatever it takes to avoid having someone other than myself make repairs on my vehicles but this staff went out of their way to squeeze us in to a packed schedule and began working on our vehicle almost immediately. They checked the tires and found that one of my front bearings in my front wheels had gone out. Rather than just telling me (like a regular mechanic) they brought the parts inside and showed me. I authorized the replacement of both of the front bearings as a precaution for a total of around 1000$ of parts and labor. (The entire hub had to be replaced not just the bearing). My wife and I waited for a little while but we ended up going to old town to walk around and see some of the New Mexico history and shops while we waited. Old town tire gave us a ride over there. We returned to the shop at around the time they told us they would be finished. They had repaired the front two hubs and asked me if I wanted the good news or the bad news. I asked for the bad. They told me that they inspected the rear hubs as well and that one of those had also gone out. I asked for the good news. They told me that they would be replacing it free of charge but that it would keep us there beyond their closing time. We had told them earlier that we had dinner arrangements with family in Albuquerque up on tramway and they remember this and offered to buy us an Uber to make our timeline while they continued to repair our vehicle (after they closed, something I have never seen a mechanic do). We made our reservation with our family and they called to let us know the vehicle was finished and that they had made arrangements for us to pick up the vehicle after hours. My wife and I are so thankful for the help and kindness that the staff at old town tire gave us. They have my highest recommendation.

Amazing and quick service! My vehicle needed an alternator, we purchased the part from Autozone and…read morethey did the rest. Valerie at the front desk and the rest of the staff were so helpful and treated us like family! I will definitely be taking my vehicles there from now on. They had my vehicle within the next business day and I hardly had to wait! That's what I call service! Thank you Old Town Tire & Automotive! #supportlocal

The staff got my vehicle taken of very quickly, with excellent turnaround time. Adam did excellent…read morework fixing a critical issue on my Dodge, and it was worth every penny.

$$$$ 200 bucks for a diagnostic that would've been free at any other location…read more O'Reillys, AutoZone or any other shop will check your battery and alternator for free. My poor daughter was scammed here into thinking that she needed to pay extra to verify what we already knew (it was the alternator) We decided to take the car to a different shop because we couldn't count on the integrity of the individuals who work here. Additionally when we went to pick up the car and pay their unreasonable fee, nobody there could run the computer system and give us the keys back. We had to wait until someone who understood the operating system showed up, so that they could charge us and give us the keys to take it to another location.

I called after reading the great reviews. The lady sounded so genuine over the phone..I got there &…read morefurther explained my car trouble..it had stopped working on the freeway the day before.. She & the gentleman at the other desk both helped me understand fuel system's. They ran the diagnostic test & did not at all try to rip me off. They were purely honest w me w/ what they felt it needed to stay okay to drive w/o taking advantage of me. I got LUCKY finding them. They are all kind. I can't express how grateful I am for finding this business!! Thanks to all of you! Really helped me out!!

Great customer service. They do great work family-owned business. I love everything they do for my…read morevehicles. They put a new clutch in my vehicle last August. It was under a one-year warranty parts and labor and for some reason the clutch was acting up so I took it to them and they told me it was a bearing that was rubbing. It was just a bad part so they replaced it. And got made back on the road. with no cost to me cuz it was under warranty. That is a great business. Other companies would have charged me but not master touch. They're the best company in Albuquerque. If you read this review, you'll know for yourself take your car there. They're the best

Osbaldo is a life saver. Auto emergencies twice in a week. Both times he was at my home, and…read morefixed the problem on the same day. Knows his stuff. Fair price. I recommend him 100%.

The service was OK for brakes, but they left all the old parts laying in my driveway where I now…read morehave a permanent huge rusting because they didn't even tell me about it. Called them on something else. He said he'd call me back and did not. I'm done..

Good customer service the work was done correctly my repair was about8 months ago…read more I was given a discount because the part didn't arrive in time so very satisfied.

DONT BRING YOUR CAR HERE! They had my car for months after I said hey think it's the push button…read more...they replaced everything but the push button untill months later did they replace the push button... then left electrical devices hanging out !!! And they never called I had to call them to get an update where they just put me on hold until I hung up multiple times .....terrible service

Absolutely nothing bad to say…read more Impressed with James. He was an extremely communicative Owner. Does the work himself so he seems to care about doing it right. Systematically went through and checked things out from most likely issues to less likely and took expense into account and time spent. He also talked to me about each step and before he did anything he explained his reasoning to make sure that I agreed with the approach. Can't recommend him enough. First call on my next mechanical needs. I thought that what he charged was completely reasonable for the time spent and the troubleshooting. Great job James. Thanks.

Broke down on a holiday weekend. Called James on Memorial Day, he not only answered but seemed…read moregenuinely concerned that we were stuck in a campground. He came out that morning (missing his son's baseball tournament I might add). The fix was pretty straightforward but on my truck, he had to take a bunch of parts off to get to the leaking line, and then put 'em back on. Then another part was giving us fits so more parts off to get to that. He worked tirelessly all day into the night to get us going again. Fantastic work ethic and never gave up never showed the frustration he must've felt. With all he went through over 10+ hours, I can honestly say, the bill was very reasonable. Can't say enough, how much we appreciate James' efforts. Give him a call.

We had the front brakes replaced and oil changed. Pat was great and the cost very reasonable. He…read moredid a 3 point check on the engine and suggestions for possible future repairs. Got car back same day. Recommended by friends.

Pat is the only guy I'd let work on any of my cars. Dependable and honest.read more