ONE PARAGRAPH REVIEW!…read more Took my car here for a timing belt job and I'm glad I did! Bruce was flexible, knowledgeable, didn't try to upsell me, and communicated perfectly with a great sense of humor. He did it all in one afternoon and at a fair price. I double checked his work (as I do anytime someone else works on my car) and it was done right with everything put back the way it was. Good for another 100,000 miles!

Be here a few more times since my last review since I own multiple vehicles and as always good…read moreservice. Nice guy. A little pricey at times but he's pretty much become my go to mechanic.

I don't have a lot of money, but i needed brakes, and it eruptions cost me over $500 easily - or…read moreeven more. This shop worked worked with me, I mean really worked for me, and i now have brand new brakes that I could actually afford. I was not taken advantage of, nor was i swindled out of getting things i didn't need. This shop is 1 million out of 10 - i HIGHLY A RECOMMEND! I will come here ALL the time now! 10/10 will definitely come here again.

I lived around the block from this station during my childhood. Back then they had gas. Pumped for…read moreyou and checked oil and windshield cleaned. It's nothing special to look at today. I get my inspections done here. It's an old-fashioned honest mechanic shop. Kind of nostalgic.

Love this place! Always treated well here. They are honest and charge reasonable prices. Took my…read moredaughter's car in thinking she needed brakes but Bill, the mechanic checked them out and said we didn't need them yet. Fouzie always tries to accommodate whenever my car needs something.

Terrible experience here! I stopped in on a Saturday for an inspection sticker. The shady man doing…read morethe sticker told me that I needed to replace one of my directionally signals and that he could do change the light for $15. A few minutes later he told me he was too busy to do it since he had a line of cars waiting for stickers so I got a safety rejection. Understandable. I went to replace the bulb later on only to discover the entire socket was missing. It's not a piece that just falls out on its own and I'm assuming if I needed the socket replaced he'd have told me that instead of saying it was just the bulb. I ended up having to buy a replacement bulb on Amazon and then went back first thing Monday morning to replace it. Before they even assessed the situation, the same mechanic told me it wouldn't be an easy or cheap job. He tried to tell me that the wiring was burnt out and they needed to check the entire wiring before they could replace the light. I adamantly told him that was BS and made them take a look at my car. The actual mechanic confirmed that I had the correct parts and told me "whoever tried to change your light took out the socket, it's not something that just falls out." When I told him that the light worked the week before and they were the only people to look at it, they were silent. After about 15 minutes of tinkering under my hood they told me I had the wrong part for my car which was a total lie. My dad ended up putting in the light and I passed inspection elsewhere without any issues. These guys are crooks and shady businessmen.

Great and friendly service. They are attentive and responsive to their customers needs as well as…read morevery knowledgeable about autos and small engine repair.

I've been coming here for both inspections and some repair work for 8 years now, and have always…read morehad a good experience. Staff is friendly and quick. Today was totally different from the usual service I receive. I arrived at 2:20pm for an inspection. As I was walking towards the door, one of the staff members asked me if I was with the guy he was helping in front of me. I said no, and he asked if I was here for an inspection and I said yes. He then sighed and said "I'm gonna be here all night." The sign posted said they do inspections until 4 or 4:30pm, so I was well within an appropriate time frame. I shrugged it off and he said "you can go wait in your car, it's gonna be a while." I waited in my car for all of 15 minutes max (not long at all) before he came up to my window to get my car and bring it back. I rolled down the window and turned to my passenger seat to get my registration that I had placed there and he said, "Sometime this year." I quickly passed it to him and got out of the car. As I was walking towards the building to wait in the shade he called out, "I should've been home an hour ago, I should've been cooking by now." The inspection was completed in a timely manner and I followed him inside to pay. I walked over to the card reader on the table with my card in hand and stepped over to the side. He stood across from me staring for at least 5 seconds before he said, "are you ready?" I responded with, "yes..? I'm waiting for you." There had been nothing programmed on the card reader yet so what was I supposed to do? Overall it was just a very strange interaction that left me feeling like I was burdening him. I have worked with the public for 10 years now and could never imagine speaking to a customer that way, I just wanted to get out of there as soon as possible. Unfortunately will not be continuing my business with them.

Went there for an alignment.. They SAID that the cam bolt in the rear was incorrect.. Strange,…read morebecause that was the original bolt that came with the car. Amanda... the service tech at the counter, didn't want to discuss the issue with me. I asked if they could fix it, she said they had to get a quote, order the part, and then they could fix it. She then told me she had too much going on, and call her if I wanted to come back after it got fixed. She walked away abruptly.

Ive gone to this shop over the years from tires to other simple repairs. They're close and always…read morehelpful. I have always had good experiences with them!

I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

I've been bringing my car to Rick ever since I got my first car when I turned 18. That was about 10…read moreyears ago and I've never once had an issue. He is very flexible , he gets you your car back when it's promised, he never charges you for something that you don't need and his prices are fair. I recommend him to all my family and friends.

Brought my car to Rick's in November of 2017 because the emission light was on. Dropped it off at 8…read moreAM. Rick called later in the day and told my husband what was wrong, what he replaced, and that the price was $375.00. Picked the car up a little after 5 PM (the business was closed). Dropped the payment check in the slot in the door and started the car up. THE EMISSION LIGHT IS STILL ON! Pull out of the business and pull over and call my husband. Retrieve the receipt for the repair that Rick had left in the driver's side visor - NO breakdown of parts replaced and their prices, or the amount for labor, just "parts and labor $375". What good is that? Then I notice my cup holder is open (I keep them closed), my radio station has been changed, my seat position has been adjusted, and MY CAR HAS BEEN DRIVEN 65 MILES! Unbelievable! The next morning my husband calls Rick. Rick says in over 10 years we are the first people to request an "itemized" repair receipt. Really? Then he says he drove my car from Fairhaven to Wareham TWICE while checking on something for my car. (I forget exactly what he said he was checking on.) Totally unacceptable. Never going back!

best place to go This was our first time bringing our car…read morethere. we had no brakes nobody could figure it out why. we brought it there an they figured it out so quick. everybody is so professional an nice. we. will be bringing our car back next time it any issues.

Kevin made getting our Honda out of impound a easy process he was great definitely went the extra…read morethanks Kevin

I purchased an oil change deal from LimelightDeals.com and redeemed that Deal last week at Ralphs…read more I also noted to the technician to please check my brakes and a leak coming from my engine. I was leaving for vacation and only had about an hour of time in between flights the following day for an update on what work needed to be done. The tech staff met my time constraints and thoroughly inspected my car and made repair recommendations. I am very grateful for the pleasant staff and excellent repair work at an affordable rate. Thank you

I highly recommend Ralph's Auto Center. Excellent pricing and they make sure that your car is in…read moregood running condition before you drive it off the lot. They handled all the RMV paperwork too. Tammy is great to deal with. Very upfront, nothing hidden between the lines. Ralph was also great to deal with. The service department is also outstanding.

My wife & I just leased our third CX-5 and our first from Alden Mazda. If we were not new to the…read morearea, we would have leased all three vehicles from them. From my perspective (that of someone who has easily leased 25 new cars), the honest and excellent professionals at Alden Mazda represent the gold standard prototype of how a dealership should be run. They respect your time (how refreshing!) are honest & transparent in their presentation of figures and are also just really nice, real people. We dealt with Richard (Sales Manager), Andrew (Sales Consultant) and Amy (Finance Manager). All three were absolutely fantastic. I would say this is definitely in the running for "the best car buying/leasing experience that I've ever encountered." We will be back and will happily refer any friends & family who might be in the market. D. Cooper

Deserves 0 stars. Service Department sucks, do not recommend unless you want upsells with crappy…read morecustomer service.