I had a great experience thanks to Russell. He was very friendly, patient, and knowledgeable. He…read moretook the time to listen to my preferences and made thoughtful suggestions. He never made me feel rushed and helped me find exactly what I was looking for. His friendly and professional attitude made the entire experience enjoyable and stress free. What really stood out was how patient and positive they were, making sure I felt confident and happy with my choices. It's rare to get such outstanding customer service. I would definitely recommend shopping here and hope to be helped by Russell again.

To be honest, the sellers. They are good employees and work hard but consider to add a bit of smile…read moreon face. That will look even cooler and snazzzier.

I've been shopping at the Stone Island store in Los Angeles since 2018, so it's been almost eight…read moreyears now. Over that time, I've become a loyal customer, and I can honestly say the service has always been outstanding. The staff are consistently friendly and welcoming. They'll offer you water, help you find the right pieces, and never make you feel pressured to buy anything. Even if you're just browsing or stopping by to see the new collection, they give you the same great level of attention and respect. I really hope the store continues to maintain this level of service and its unique style because it's exactly what keeps customers coming back and attracts new ones as well. Thank you, and see you next time!

Joe at Stone Island is the absolute best! From the moment my partner and I walked in, he was…read morewelcoming, helpful, and showed us a wide array of clothes that allowed us to make the most aligned decision for our wardrobe tastes! We love high end fashion but we also love connecting with people and being treated like human beings -- Joe is a true example of exceptional customer service! We have been blessed to get some of the prettiest pieces that seemed so out of reach but Joe found a way to get the pieces and the correct sizes, making my birthday this year the best yet! Always being checked in on and getting the inside scoop of the next drops of premium pieces is top notch service! This store is one of our favorites in LA from the clothes to the staff -- thank you Joe and Stone Island! All the gratitude, Bryce & Chaim

Beautiful store - as expected from Mr.Owens. Always a pleasure to look through the items /…read morecollections. (Special Secret: end of season certain items are 50% off.) Just be careful outside... when it's dry it's super dusty, when it's wet that mud can be hazardous...

Stellar service, great selection of Ro items, and RO is consistently fresh and maintains and…read moreenhances its quality while maintaining price/value balance that is excellent. The staff is friendly, knowledgable and helpful. Beyond that, a visit to the location is more than mere shopping due to the design and layout of the store, which makes it a trip into a place of discovery and aesthetic pleasure. CHECK IT OUT

Feels like hiring people who are at least courteous is a pretty low bar? Seems especially important…read morein a "luxury" setting.

In an age where the colorfastness of products should never need to be questioned for fairly pricy…read moreand ostensibly quality products, I recently washed a John Elliott burgundy sweatshirt that was gifted to me by a relative last Christmas. A white t-shirt happened to fall into the load, and when I pulled it from the dryer I was stunned to see--holding it up against another identical white t-shirt--that it had become a dingy shade of pink. While lights and darks don't get washed together as a rule, this now made me wonder how much the coloring of the JE sweatshirt had bled into other dark garments I had washed with it in the past and subtley changed their color, too. I think I'll give JE products a miss altogether in the future.

We came on 4th of July, everything on the strip was pretty much closed but DOPE was open!…read more Super clean shop. Love the energy, employees were helpful and friendly. Love the mural on the wall, perfect for selfies. We bought 2 shirts from there, good quality. Will def come back for more gear. Thanks

Let's get something straight. I do not look like or dress like I belong in DOPE. I was simply…read moreaccompanying my cousins who were not fluent in English. Nonetheless, the staff (all gorgeous btw) were warm and welcoming without judgment. The store is spacious with a solid selection of shirts, hats, shoes and jewelry. Parking is available on the street or in the neighborhood behind Fairfax. This place is true to its name. Everything is soooo sick! Kinda pricy to look this good, but if you think it's worth it....IT'S WORTH IT.

After passing this place too many times I finally walked in and was very impressed with the amount…read moreof high quality threads and accessories. There's a lot to explore and fun eye candy. The staff is friendly and helpful.

Given their (underestimate of the century!) vast retail selection, ARC should be sitting at a…read moreperfect 5 Star rating; absolutely something for everyone. Expensive you say? Their frequent sales can see Ralph Lauren items purchased between $10-$20..Tsubi jeans for $20...outrageous value. Comme de Garcon converse $25?!?! U.N.B.E.L.I.E.V.A.B.L.E. The staff are informed, engaging, casual yet competent and a big reason I visit as often as I do! It's my favorite store, probably in the world. Go visit...you'll see what I mean x

Since 1969, Maxfield is the OG cutting edge fashion and design concept store in West Hollywood. The…read morestore was started by Tommy Perse and this iconic location on Melrose Ave. opened in 1985. The store's striking brutalist concrete architecture is the perfect stage for the latest fashions and curated vintage pieces showcased inside. I've always been so impressed by the service at this Maxfield location. You are greeted at the door and the sales people do eye you up and down to see what you're wearing and your personal style but they are courteous and trying to help you find what you're looking for or what brands you like. Luis Rodriguez helped me and my friend this last visit and he is simply outstanding. Such a great eye for detail and so knowledgeable and passionate about Maxfield and everything they have in the store. Really helpful, and he made my friend's visit to the store special and he loved his purchases. This store has always been extremely cool and cutting edge and brought the work of so many new designers to LA. The avant garde design tradition has continued with their installation of a Jean Prouvé 1957 pre-fabricated "Structure Nomade" which was brought from France and reconstructed next to the store at 8825 Melrose, with a 100 year old olive tree planted next to it. They showcase stunning fashion and art installations inside its glass walls. Maxfield also has a dramatically designed Chrome Hearts store (by appointment only) next door on Robertson. You can inquire about it in this store. Maxfield is like a modern art museum with the statues outside, the stark angular concrete walls, the single large display window facing Melrose, the beautiful and dramatic lighting at night and the way everything is exhibited inside. It's definitely a must see in Los Angeles and there's nothing else like it. Items can be very expensive but they also have a fabulous sale at the end of each season that shouldn't be missed.

I don't usually write any reviews after purchasing an item. However, Maxfield indeed deserves the…read morehighest appreciation for their service on delivery and customer service. When I picked my delivery up and opened it (I ordered it for the delivery to Montréal), I was mesmerized by the packaging. It was evident that the team has done it with care and high-level quality! As regards to the customer service, it was just perfect!! The store employees are ready to help!!! My selection was a Dries Van Noten leather jacket. This luxury item is not only great online, it is memorable in terms of its design and care given by those who packaged it!!! I'd like to thank Melissa (the employee) and the one I talked to over the phone who definitely care to provide the best service possible! Dries Van Noten is of one those luxury brands which deserve the top tier service! Maxfield LA definitely did it!!!! Thank you so much/Merci beaucoup!!!

SERVICE 6/5 First…read moretime at this location, they have quite a selection. So much I wanted to buy, but contained myself with just a couple of items. ALL the workers there were friendly and helpful. Will come back again!

Stopped by this men's store for a quick shopping experience and they had a great collection of…read moreitems. The customer service rep was very helpful and was knowledgeable about their stock. We purchased several shirts and shorts. We will come back when in town I even met a friend of mine