i had a awesome experience with Mrs linda she really helped me and my girlfriend understand the…read morecredit forgiveness program and the down payment assistance she went beyond to really help us and get us in a car we actually loved and liked i will sure be going back to see her and bring her customers she was super nice and helpful

If I could give them less than one star then I would and here's why. Early Sunday morning as I'm on…read moremy way to open my business I see a beautiful 1968 Grand Prix sitting on the car ramp. I pulled over looked at it from front to back and made a mental note to swing by later to check it out. After I'd left my place of business later in the evening I was fortunate enough to see an employee (mechanic) on the lot. This guy was very professional and helpful to me explaining what he knew about the car. Now it's Sunday and I know they were closed but I was happy to at least get a lead. The mechanic told me the owner would be in during the week and to try back. So I tried three times on Monday, twice on Tuesday and today I was able to finally get with the car lots owner. He was already having a conversation with another gentleman so I waited for him to wrap it up. When he saw me standing around he didn't even bother to ask if he could help me, I literally had to break into the conversation to let him know why I was there. No handshake, no introduction of himself and no welcome at all. I asked him what could he tell me about the Grand Prix and he shared what he knew. Then he explained that he's actually selling the car for a buddy of his. He proceeds to call his buddy and tell him that someone is interested in the car. He then gives me the phone number of his friend and I called immediately only to get sent to voicemail right away where I wasn't able to leave a message because it was full. The sad part is that I came with an adequate amount of cash looking to buy TODAY and I got no help at all. As a businessman myself I'm going to do what it takes to make a sale, gain a new and possibly returning customer and get a great review out of it. After that experience, I'm so glad I didn't buy anything from this place. Save your money and shop somewhere that you're valued as a customer and will be treated with respect. Though the customers may come in different shapes, sizes and colors, ALL money is green.

I never made it into the dealership, however, I thought I would give everyone a head's up on their…read morestandard practice there. I was looking at a BMW they had and inquired about this. It was already priced on the highest end of only a fair rating due to chip deletions and it not having all packages available on the vehicle. The really questionable practice came when, on other sites, it was stated that the listing price included $1005 in dealer's fees. I was speaking with Isabella, who stated those were actually not included. Then, she went on to tell me that there were also two expensive and unnecessary add-ons that were "both already applied to the vehicle" that I would have had to pay for, even though they were unwanted. These were Starguard and Xpel, with Starguard costing $995, Xpel $549 and a documentation fee of $599. So, before sales tax, which I could guess would've been around $3200, I also had a mandatory extra expense totaling $2143. I'd have been expected to pay $45299 for a vehicle that should've only cost around $39799 out-the-door, at most. The tactic was then used that "someone local was coming to look at it today," although I expressed my disinterest in the overpricing, misleading inclusion of documentation fees on the third-party site and then mandatory, overpriced, unnecessary, and unwanted add-ons. I spoke with another Porsche dealership about the same type of vehicle, but a better deal, who did not add these extras on "to all of their vehicles." Needless to say, I crossed this dealership off my list permanently. The sales rep was nice, but that's about all I can say about it.

Doug Stroud is SUCH an asset to Porsche St. Louis. I have never had such an easy, seamless Service…read moreexperience with someone so kind, professional but also personable, knowledgeable, and all around just on it. This was my first time visiting as we just moved to the area from Chicago, and I will be a loyal return customer to Doug. Incredible first impression and overall incredible service experience.

Great car buying experience! I found the car online, called and spoke to Eric, the owner of…read moreGallery, and he gave me insightful information on the car. I was very interested and asked that he arrange financing in advance of me coming in to see the car in person---I live about 240 miles away in suburban Kansas City. I arrived Saturday morning and was greeted by Rachel the office manager who was expecting me, test drove the car, and then finished up the paperwork. It was all so easy and laid back. A slight problem was discovered with the cars locking mechanism just as I was prepared to leave for KC, so Rachel arranged for a repair shop very near my home in Overland Park to take care of the necessary repair. First class service, and you will find a terrific group of employees at Gallery Motor Company. My Lexus ES300h is exceptional, and I couldn't be happier with my purchase!

Very unprofessional , told us they would hold a car after driving there told us it was sold .read more

On Saturday I purchased a 2021 Subaru Crosstrek Sport at this location with the help of Ed Gerardo…read more He was super informative, he was very patient with all of our questions, and really helpful with the process of buying a car for the first time. We even stayed past closing time to finish up the process/paperwork and he didn't make us feel rushed at all. He even stood out in the cold to show us all the features of the car after we had bought it without complaining once. Thank you so much Ed for making the first time buying a car such a great experience. Highly recommend!! Also, they were very careful with Covid. Had masks on the whole time, inside and outside. Felt very safe.

Wow, I cannot say enough about how wonderful it was to work with Annie Thompson at Dean Team…read moreSubaru! Patient, kind, informative, quick to respond, great communication and overall just a very nice human. We will certainly be bringing our car back to this dealership for future service. Thank you Annie and Dean Team Subaru!

If I could give 6 stars I would! Paul and his team at US motors went above and beyond for me. They…read moreare true to their word and then some!! You do not have to worry about scammy car salespeople here. When I first talked to Paul about coming to look at a car he said "yeah you can come today. Or don't whichever" hahaha. I never felt pressure from him at all. They were beyond helpful in my purchase of my 2015 Subaru Outback and making sure everything was as it should be. As my dad said "sounds like he's taking great care of you and treating you right." I am absolutely in love with this car and grateful for Paul and his team!! Thank you again. Check out US motors for your next vehicle purchase!

Paul had a Subaru Forester that I went to test drive. I really liked how clean it was and it drove…read moregreat. Paul drove it home for the night and discovered it had a bad wheel bearing. He had the car fixed and I drove it home. I met another family while I was there. They had been buying vehicles for years. They couldn't say enough good things about Paul.

I recently purchased a pre-owned Honda from this dealership. I found the entire experience to be…read morelow-pressure and enjoyable. Bagi was an excellent sales representative. He was very responsive to what I was looking for. I purchased the vehicle, and loved it...but there were a few minor issues with it that we didn't notice during the test drive. The service department and the management team were quick to fix the issues, without question. They gave me a wonderful loaner while the issues were resolved and kept me informed throughout the whole process. I must say I felt comfortable, informed, and very happy with my purchase. Throughout my experience, I came across people from all departments (sales, service, concierge, finance, and the manager). Every single one of them exceeded my expectations. I 100% recommend this dealership and plan to come to them with any future vehicle purchases my family requires.

Salesman tried to bait and switch me to a more expensive car. He would not give me a firm price on…read morethe car i was interested in. Told me they add in locking lug nuts that raise the price of the car by over $300!! Never buy a car their, they are rude and UNETHICAL!