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    Royce Digital Systems

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Royce Digital Systems

    Device support or repair

    Printer support

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    Photo of Kayla H.
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    10 years ago

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    Photo of Marsha M.
    104
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    10 years ago

    We switched and buy our toner and labels from them now. Our representatives is great and gets me my goods quick and always follows up.

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    Vicki M.

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    Staples

    Staples

    (124 reviews)

    Staples is definitely my go to place for document printing. Every time I come in the staff is…read morereally nice and helpful and they're always quick. For plain documents on a white 110 lb paper (great for name cards or set menus). There is rarely a line when I go I was actually surprised to see the negative reviews here! If a print ever comes out bad, they can just reprint it for you on the spot. Great service every time!

    The attitude from some of the employees in the printing section at Staples has been really…read moredisappointing. One person in particular, Brittany, consistently has an attitude, she rolls her eyes, huffs and puffs when you ask a question, and generally makes the interaction uncomfortable. I spend about $200 on printing for work weekly, which is standard for me, but any time I ask something, she acts as if its an inconvenience. At one point, I asked if I could quickly grab something and pay for it, and she responded with "fine" and walked away. Later, another employee at the register was extremely kind and even told me about some coupons that saved me $15 , something Brittany never mentioned. When I returned the next morning to pick up my already-paid-for prints, I was the only person in line. I smiled, said hello, and let her know I was just picking up my order. All she had to do was hand them to me. Instead, she looked at me, said "It'll be a while," and walked away to assist another customer who was making holiday cards. I stood there confused until even the woman she was helping said, "Oh, just give them to her, I'll be a while." Brittany rolled her eyes, grabbed my prints, and handed them over without a word. Her attitude is consistently unpleasant. This isn't a one-off experience, she is always rude, and her customer service is terrible. I won't be returning. I'll be taking my business to OfficeMax, where the staff is at least polite. I understand people get busy, but at minimum, customers deserve basic courtesy. Customer service may simply not be the right fit for her.

    ECC Technology Services - New Kyocera MFP's look great in your office envirnoment

    ECC Technology Services

    (44 reviews)

    $

    As a busy aircraft parts supplier, our business relies heavily on printers and copiers across…read moremultiple locations nationwide. We were previously using a wide variety of top vendor devices, which led to fragmented costs, multiple billing sources for supplies and service, and an overwhelming number of toner cartridges to manage. On top of that, customer service was lacking, and their monitoring services became more of a challenge than a benefit to us. After reaching out to ECC Technology Services, their team conducted a thorough audit of our setup, consolidated our billing, simplified our supply management, and during the process of replacing all of our output (150+) devices with new Kyocera MFPs and printers, we already noticed the big savings in cost and time from our team. In addition, we are now getting service and supplies seamlessly. They even use a remote management tool that monitors toner levels, meter readings, and device health -- which takes a lot off our plate. We couldn't be happier with the switch to ECC. They're professional, proactive, and incredibly easy to work with. Highly recommend!

    Plain and simple: you can count on D'Lan Silvers and ECC Technology. In our business, we need a…read morereliable partner we can refer clients to for printer and document management solutions. Not only are they highly responsive, they always have the customer's needs, budget and timing in mind. We are glad to have such a valuable resource for ourselves and for our IT clients!

    CubeKing

    CubeKing

    (14 reviews)

    $$

    don't normally write reviews but Sean Arguera at UpliftDesk went so beyond what you would expect…read morefrom a sales agent at any company. When our architect let the controller box get wet we had to replace it. we received it and I didn't know how to get it working with my handyman. We were clueless and did everything wrong but Sean was so patient and calm, and looked at my videos I sent him to help me solve all the ways I got it wrong. I'd fix one thing and another aspect went haywire. My initial phone contact with xavier also was so helpful in helping me purchase the right replacement, but Sean brought in the home run when step-by-step he helped us get it working via his detailed instructions. He never made me feel like a dummy. My table is going up and down perfectly. It was a pleasure working with UpliftDesk. Give Sean a raise. He represents your corporate culture and customer care beautifully.

    Mike, Carl and team were awesome! Easy to work with and down to earth. I had a pretty big order…read moreand they came through within the parameters of our time frame. They went out of there way to make sure they got the job done in time (came in on a weekend to complete). They had a great selection of furniture and the pricing was good too, plus I love the fact that they have a show room and I was able to see some of the actual items I was purchasing. I will definitely be using CubeKing for any future projects in business or personal matters.

    Royce Digital Systems - itservices - Updated May 2026

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