Rented a party sprinter van for a friend's bachelor trip! They showed up on time and the van was…read moresuper clean and spacious. The pricing was pretty good given there's not a lot of options out there and you have to drive everywhere in Oregon! Would 100% recommend JMI and use them again!

We reached out multiple times requesting a quote but never received a response--no return phone…read morecall and no reply to our online request. Based on this lack of communication, I can't recommend this company. Responding to inquiries is a basic professional courtesy.

Super friendly and accommodating driver, would definitely book again for another occasion! Great…read moreexperience

I give this company 5 stars easily…read more My daughter was traveling for the first time to Portland International. She missed a shuttle that a college was providing due to her flight being delayed. She had to go all the way to Eugene which is a two hour ride. I found Portland Luxury on Yelp and the owner Billy put me and my wife at ease. He tracked my daughters flight information, picked her up directly at the airport and texted her before she landed with all of the directions on where to meet. He even texted me when he picked her up and at the end of the ride to confirm she arrived safely. I am from the New York area and did not have a connection in Portland but I am so great full for Billy and Portland Luxury. He was a guardian angel who made sure my daughter got to her location safely. I recommend this company to everybody. If you are landing in Portland give Billie a call!

What a great experience, it was my daughters birthday and she wanted to be a Hollywood star! So we…read morerented her a ride from Vancouver to the Portland's children's museum in Portland! The price was great, and the driver was very friendly! Can't wait to book another ride next year!

We used Marquee Chauffeur for rides to and from PDX when our family did some traveling. We were a…read moregroup of 8, and our ride was a really nice Mercedes Sprinter. We had a really comfortable ride and our driver was extremely friendly and helpful with our heavy luggage, and had water ready for us. We would absolutely use this firm again, and I can happily recommend them.

What superb customer service! Rex was amazing and took such great care of our transportation needs…read morefor a press trip. In true travel fashion, our guests were slightly challenged with delayed flights and missed connections BUT Rex was able to coordinate adjustments timely and with thoughtfulness and ON THE SPOT. He was extremely communicative and made sure that we didn't have a thing to worry and that our guests would arrive to their destinations without any further hiccups. I would highly recommend A VIP 2 PDX and will certainly do business with them in the future.

Great service! Last minute wedding party, the van was fun and driver was great. Would rent again.read more

We rented the sprinter limo and it was perfect for our group of 9. The driver was great and…read morefollowed COVID regulations. It was very clean and I would totally use them again.

Tried to book a party bus for a corporate event and emailed back and forth several times with long…read moredelays for some reason. Finally got an emailed/written quote and then emailed more trying to confirm the booking and pay but nobody would reply. i called today and was told nothing is available for the date needed, even though they said a week previous it was. if they would have replied to my emails asking them to call me so I could pay, then maybe the party buses wouldn't have been booked. overall super disappointing and had to rent from another company. lost a customer due to unresponsive communication.

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

HUGE safety concern!! We reserved the Mini-V party and were driving on I-205 when the buses doors…read morestarted rattling and flew open. We had to pull over and our driver secured the doors back shut... then this happened 3 more times. It was really scary and someone could have gotten seriously injured!! I'm frustrated that I have not been able to get in contact with a manager to address this issue and want to prevent this from happening again. Our bus driver said the issue with the doors was known, and parts were on-order which means this could have been prevented and I do not appreciate the decision to allow us to ride on the bus. This was such a negative experience since our driver was also 30 minutes late to pick up (she went to the wrong address) and stopping 3 times on the freeway caused us to have to cancel our stop, and turn around to get to the event we were planning on attending. I've been trying to get in touch VIP PDX for 2 weeks, and my calls and emails have not been returned... Do yourself a favor and do NOT book with this company.

VIP did a great job at my daughter's wedding on 8/17/19. Tina was courteous and prompt. Very…read morepatient with our party of 14 going everywhere. The bus was clean and cold water as promised. I would highly recommend them to anyone. Great experience..

My friends and decided to visit Portland for the weekend. For some, it was their first time there,…read moreso I wanted to take them around to see the city, eat donuts, and drink beer. Since we had multiple stops and there were 15 of us including 3 toddlers, it would have been a huge hassle to call so many Ubers/Lyfts. Not to mention all the heavy car seats that we would have had to carry with us to each location. My solution: renting a private bus! I reached out to multiple shuttle companies, but Shanghai really stood out to me. Dusty responded almost immediately and was very helpful in providing details about their pricing and buses. While my main goal was really just to safely and efficiently get my group to the various spots, it was a plus that Shanghai's bus also included a karaoke machine. Once we decided on the terms and details, Dusty sent over a contract within the next few days. The morning of our ride, Dusty texted to let me know our bus was on the way. Our driver, Ron, arrived a few minutes early, so by our reservation start time, we were all set to go. He was professional, kind and drove cautiously. As it was raining, I appreciated that he dropped us off as close as he safely could at each location, and then picked us back up when we were ready to continue to the next spot. The cooler was also stocked with ice, as promised. We ended up riding the Solid Gold bus, which is literally a converted school bus. I must admit this was very different from our typical sprinter party bus experience. For one, I had never ridden a party bus with kids before, and blasting "Wheels On The Bus" instead of dance music was such a different vibe. Lol! The bus was unique and had a vintage feel -- very Portland. Given our situation, I actually preferred this over the dark, tinted windows of the sprinters we are used to. The Solid Gold allowed us to see the city during our rides. We got a lot of stares every time we pulled up to a donut shop or brewery, but it was a fun experience. Everyone had a great time, especially the kids who now point out every bus that passes by on the street and say they want to go back to the party bus!

Our guests are still taking about their bus ride. We did the Solod Gold karaoke bus that fits 40-…read moreand people LOVED it! Plus we knew they would make it home safely. Shanghai is easy to work with and showed up on time. It was nice that our guests ended their evening with such a great experience. I am so glad I found these guys!!

I booked a round-trip fom my home out in the blueberry-bushes to-from PDX for an emergency flight…read more My pickup time from home was 0630, and my pickup time for the return flight (at PDX) was 2300 (11pm). In both instances, Mark was there before the scheduled time, with a splendidly-clean vehicle. For the return pickup (at PDX), he was there, at the curb, waiting for us to emerge from the terminal, and signaled to us just as we walked out the door. Amazing. The limo was equipped with beverages, and Mark was so very helpful and accommodating. And THE PRICE - it absolutely amazed me how reasonable it was for the services they provided. ABSOLUTELY CLASS-A-1 SERVICE.

Great service! Used them last summer to take our family to the airport. On time and polite. Good…read morevalue as well. Thank you!

I wish I could remember the driver's name, I wanted to thank him for assisting my wife at the rest…read morestop west of The Dalles, OR when she fell on the sidewalk and split her forehead open. I want to let him know, she recovered with several stitches and alot of sympathy from us (ha-ha). She's doing fine and has a permanent eyebrow line from it. 07/18/26 was the billing date from the hospital. I can't remember his name due to the trauma of it, but he should remember this. Thanks, again.

For my husband's 50th birthday party, we selected Aspen to provide our transportation for a 3 stop…read morebeer crawl. We chose an awesome 26 person party limo that was to include all the bells and whistles (Bluetooth stereo, lights and what not) and purchased decorations and set up the playlist for our guests. Literally 5 minutes before the limo bus was to arrive, we get a call from (a supervisor?) Sarah saying that there was a mechanical issue with our limo and that they would be sending an alternative one. Well, what arrived was a 50 person charter bus with no working Bluetooth radio. I had to run in my house and grab a small handheld Bluetooth radio just so we didn't ride in silence. And while it was nice to have a larger bus, it was actually too big. People were so spread out with the traditional seating, we weren't able to socialize (the whole point of us choosing the other style). Our driver Raul was fantastic and the bus was clean and stocked with plenty of water, but he arrived late and we didn't leave on time. That ended up cutting our first stop's time by 30 minutes. Also, we had a strange situation happen where the back door blew open while we were on a bridge and our driver had to pull over to close it. Pretty wild waving to the cars riding behind us while in motion. While our event was salvaged by our understanding party goers and a happy birthday guy, I am deeply upset with the switcheroo I felt was played on us. I didn't want to go online and complain but we did not get any follow-up from an email sent requesting a partial refund as we didn't get what we prepaid for. $2k is a lot of money to be spending on a basic bus with no stereo. I would not recommend this service as they didn't provide the product paid for, and they didn't try to right the situation afterwards. 1 star for the friendly driver and clean bus and water.