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    Royal Pacific Millworks

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    Services - Royal Pacific Millworks

    Bathroom remodeling

    Bedroom remodeling

    Building additions

    25 More Services

    Cabinet add-on

    Custom cabinet construction

    Pre-made cabinet installation

    Cabinet painting

    Cabinet refacing

    Cabinet refinishing

    Cabinet repair

    Commercial interior design

    Home interior design

    Partial home interior design

    Kitchen remodeling

    Laundry room remodeling

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Office interior design

    Remodeling

    New room addition

    Bathroom addition

    Bedroom addition

    Kitchen addition

    Laundry room addition

    Structural repair

    Royal Pacific Millworks Photos

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    9 years ago

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    Harbour City Kitchens

    Harbour City Kitchens

    (13 reviews)

    I usually only write reviews when a product or service has been exceptional. Harbour City Kitchens…read morewill be the exception. My husband and I contacted HCK in December of 2024 to start the design process for two custom vanities for our bathrooms that we would be renovating in the summer of 2025. We went to the showroom, well-prepared having already done a lot of research ourselves. The design process was OK but we felt that we had to go over every single email, drawing and attachment with a fine-tooth comb as details on our designs were left out, not updated or our two (very different) vanities were reversed on the drawings. Once we got into the delivery and install phase, it appeared that the left hand did not know what the right hand was doing - there seems to be little communication between the different departments at HCK. Communication with us as clients also left a lot to be desired. It seemed like every email from HCK was from a completely different person, who only knew the details of our project relative to THEIR department. We also had to request on several occasions that emails be sent to BOTH of us as we had to coordinate who was going to be at home when HCK staff came to measure and install. In terms of installation, both vanities were delivered with issues: the first one (September 2025) had defects in the front wood panels, which resulted in another several weeks as the panels needed to be redone. The second vanity arrived incomplete in October 2025 (even though we gave HCK MONTHS for this project) and was missing all its fronts for the drawers and side panels. Some finishing mouldings for the feet were also missing. This alone added on another 4 weeks. It makes no sense to deliver a vanity and then have it installed several days later. On top of that, more miscommunications followed, with HCK literally notifying us of delivery of the remaining vanity pieces while they were already en route - with no advanced warning! Needless to say, we weren't home. You can't make this stuff up. As for positive aspects, I will say that the final product was good and the installer did a great job in spite of him having to make five visits instead of two (not his fault). However, these factors are not enough to inspire us to go with Harbour City Kitchens for our future kitchen project. We will most definitely go with a company that has better communication, processes and oversight within the organization AND with clients. I have read Google reviews and have a hard time believing that so few other people have had issues. I wish I would have checked the reviews on Yelp or even Indeed for a more balanced evaluation of HCK. Bottom line - save yourselves the headaches and frustration of dealing with a company that has poor communication - internally AND with clients, chaotic processes and procedures and little continuity from project start to finish.

    An aweful experience. Started in June 2023 and promised a kitchen in 5 weeks. Still not done now…read moreApril 2024. They do a tiny bit then disappear. No communication as to when they will return. Poor quality with tones of errors. Lots of similar reviews including mine on google for them that they manage to remove. Beware.

    Homefront Design and Renovation

    Homefront Design and Renovation

    (2 reviews)

    Kristy Palmer was recommended to me by an acquaintance and I am happy to recommend her to others…read more We had a big kitchen Reno done and Kristy's ideas were great. She works with top notch contractors - from plumbers to painters to tilers and others. She was very responsive to our many queries and always on top of the numerous details associated with our project. She was an expert in ensuring I was not overloaded with decisions- especially the myriad and constant small ones. She provided options she knew would appeal rather then overloading me with trivia or ones that wouldn't suit our Reno. I would recommend her both professionally and personally.

    Homefront Ideas/Ms. Palmer's contract provided no detail and for this I have paid dearly. Ms…read more Palmer claims that I made changes to the plan. This is untrue. No changes were made to her cabinet maker's original drawings, which Ms. Palmer sent me a full week and a half before I signed her contract. The drawings clearly show crown molding, spice racks, and a panel at the end of the cabinet. When Ms. Palmer's right-hand man cut down the small portion of the pony wall attached to the narrow vertical wall in the kitchen, he did so without any care whatsoever. The wall was left bulging and crooked and therefore impossible to tile over. Ms. Palmer ignored this problem and had the quartz countertop installed without first correcting it. She left this portion of the wall completely unfinished. Ms. Palmer acknowledges that she always knew about the under cabinet puck lights. However, the upper cabinets were not constructed for this type of lighting and the required electrical work was not completed prior to the installation of the cabinetry. This happened in spite of the fact that all skilled contractors know that renovation work needs to take place in the proper order. As an example of Ms. Palmer's work, on the day my appliances were delivered it was discovered that the allotted space within the custom-built lower cabinetry was too narrow and the countertops were too low to accommodate the new slide-in stove. This should have been impossible given that Ms. Palmer and her cabinet maker had the stove specifications (standard 30" width and the height) long before the construction of the cabinetry ever began. Ms. Palmer's only defence to all these egregious mistakes is to make absurd allegations and to talk about her supposedly glowing business reputation. Unfortunately for Ms. Palmer I have a binder filled with proof (photographs, professional reports, etc) that refutes everything she has said. Homefront Ideas/Ms. Palmer botched the renovation to the point that I would not let her or her trades back into my home to cause further damage. Ms. Palmer/Homefront Ideas provided nothing close to the high end renovation that she promised. She failed on every level. The carpentry, cabinetry, plumbing and painting were completely inadequate. I ended up having to hire and pay actual professionals to try to fix her countless mistakes. It was a 2 year nightmare. Anyone considering hiring her should first check her BC civil court record. Hiring Homefront Ideas, trusting her was a huge mistake and I have to live with the incredibly unprofessional job she did.

    Royal Pacific Millworks - cabinetry - Updated May 2026

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