Lovely stylish store with lots of beautiful home decorations, gifts and jewellery to browse and…read morechoose from. I especially love the beach theme decorations with a seaside vibe. Very friendly and helpful service as well.

I love this store! The seasonal window displays are wonderful, the range of merch/selections are…read moreexcellent and creative, and I'm over the moon loving my hummingbird cushion. I shop a lot, have for 45 years, and trust me this place is lovely. I know things are crazy with COVID, and restrictions are like "shifting sands" but this little gem of a store continues to shine when many don't. Let's be kind and respectful, let's keep our stores in business, and our friends and family safe and healthy. Happy shopping!

Beautiful items NOT tacky junk. Friendly, helpful staff & owner. Always find decor pieces to…read moreenhance my home. Great place to find just the right gift for friends. Has the best store windows as well! People who complain should ask themselves if they violated the few store rules. Always recommend Lilaberry for finding just the right touch for their home.

Nancy's Sew Creative is a wonderful business. Nancy does excellent, high quality work. She is time…read moreefficient and very experienced in what she does. We have had marine cushions, slip covers and drapery repairs done with her, both for myself and my employer. Her skills and interactions have been top notch. I would 100% recommend Nancy's Sew Creative.

From the owner: Custom, Washable Slipcovers Recovered and Refurbished…read moreOutdoor Cushions Bedding Roman Shades & Drapery Decorative Pillows

Excellent service and an amazing choice of beautiful furniture. Everyone was terrific to deal with…read moreand are doing a great job to ensure I am super happy. Definitely will be my first place for any other furniture purchases! Kudos

I wanted to support a local small-town businesss and purchased an expensive ($3700 incl. tax)…read moreleather power recliner chair from One Stop Furniture in Sidney, just before leaving out of country for the Christmas holidays. I was hesitant about the purchase, but felt I could consider and deal with it further after the Christmas holiday when I came back in a couple of weeks. Although I thought it would grow on me, the chair was a bad choice on my part and does not match my style or decor. Though only weeks since the purchase, when I returned home I approached One Stop about a return but they would not sway from their 7-day return (20% restocking) policy, as I was now beyond 7 days. I have offered to accept a refund for even just their "cost" of the chair, or return it on consignment, or even just an in-store credit. The chair is only weeks since purchased and their response is "nothing we can do for you". So try to sell such an expensive item on-line for anywhere near my cost. I am hoping to recoup on-line possibly 1/2 the price I paid, but doesn't seem so. Will be an extreme loss for me. I am disappointed that One Stop would give me no consideration or no possible options beyond their 7-day return "nothing we can do for you" policy. I am very disappointed with One Stop giving no concession at all for return of an expensive "new" item, and will never shop there again. Tony in Sidney.

We have a good comment and a bad comment. the service person who arrived at our house was prompt…read morepolite knowledgeable and fixed our problem right away. The bad comment is regarding a billing issue, we waited a month to receive our invoice, after a month they called. somebody had sent the invoice to the wrong email address, but upon speaking to the manager ( he had the correct email address) and stated he would send the invoice again. I emailed him back later that day and stated I still hadn't received the invoice, he replied that they had indeed sent to to the right email address and that they could see the email had been open and read.. implying that we had read it, we had not. The service we received to fix the issue was amazing, the service while waiting for our invoice and the implication that we read the email was not appropriate as we were the ones trying to figure out why we hadn't received our invoice in the first place. We love using North Saanich for our plumbing needs, just the issue with billing and the manner for which it was handled this time was not.

We had North Saanich Plumbing come in to check our perimeter drains due to back up into our…read morebasement during the last major downpour. Some young man came and spent about 1 and a half hours trying to scope the drains. Due to an inoperational camera, he left and came back in a few days to finish the job. I was originally billed about $650 for this service. After complaining about that it was reduced to $490. I had another plumber come in and do the same thing with three recommendations for fixing it. He charged $168! So if you want to pay 3x what any other plumber would charge, go for it!