Went in and asked about a buffet or China cabinet. Sales woman suggested I try "Habit for Humanity…read more". Not sure if she thought I couldn't afford her furniture (I can) or my style is woefully out of date (and even if it is, no need to be high and mighty about it). Then she wandered away. Ok then. I won't be back.

Warning! If you purchase furniture from scan designs and there was a problem outside of the…read moremanufacturer's warranty no matter what it is, they will not stand behind it. We purchased an outdoor set four years ago, and although it has had very little exposure to the elements, and in fact so little that the cushions are in perfect shape, the set has completely disintegrated. see the attached picture. The set has been kept under a tarp in the summer except for when it is in use. This is about 30 days per year. It has been stored under cover for 6 months of every year. Scan designs company line on this is that we have "unreasonable expectations" and they are unwilling to do anything about it. We asked for 1/2 our money back so that they could still cover their original costs. In return they have offered us absolutely nothing. Their attitude has been to blame us for our negligence with the furniture and to take zero responsibility for selling poor furniture. So if you buy anything from these people, you better hope to hell that nothing goes wrong with it. We are in our sixties and we have bought a lot of furniture over the years, and have never had a problem with any one piece of it, and have never had customer service quite this poor before.

Wow, beautiful things in this store. Their customer service is incredible and I always get inspired…read morewhen I visit. Check out their Instagram for good ideas too! Lots of great stufff on there. Glad I found this gem!

Most amazing furniture/home store in victoria! The owner is super friendly, knowledgeable, and…read morehelpful. The prices range from fair to fantastic. Their eye for amazing vintage pieces is unmatched in Victoria. Check in often because things fly out of this place!

One Stop Furniture has been my go-to store over the last several years. I have nothing but…read moreappreciation and praise for Scott, Janice, Marla and Murphy. They provide first class attention and service. Recently my Best Furnishings Recliner purchased through One-Stop four years ago, was behaving erratically and noisily. In response to my call, Murphy made an appointment with me to come over and diagnose the problem, ordered a new motor and when it arrived, both Murphy and Scott installed the new motor. Now it is working better than before. Thank you One Stop Furniture.

Excellent service and an amazing choice of beautiful furniture. Everyone was terrific to deal with…read moreand are doing a great job to ensure I am super happy. Definitely will be my first place for any other furniture purchases! Kudos

It is so lovely to have this great shop in Sidney. They carry a selection of current designer items…read more- small furniture, lighting, decor, even the wonderful Fable dishes, and they are very friendly and helpful. I recently purchased a chair and when it wouldn't fit in my car the owner and a staff member immediately loaded it into their SUV and drove it to my home. Now that's service!

My spouse and I have purchased a number of higher-end furniture products, including some exclusive…read moreaccessories. The sales staff have always been helpful, knowledgeable and supportive of whatever it is that a customer is trying to achieve -- including digging through countless fabric sample books with you, explaining delivery times and providing good communication. The owner seems to be well versed with custom orders and explaining timelines and delivery delays if there are still questions and from my experience, he is collaborative with his staff. We have also bought display accessories that were less than pristine (though already at clearance prices) and staff seemed empowered to give further discounts. The actual selection, prices and value seem comparable to other brick and mortar retailers in Victoria, though most stores tend to have sales staff that come across as a little too eager at times. I have found that Ashley HomeStore salesman and saleswomen have been nicely relaxed and friendly over the years. My only complaint would be the Guardsman warranty they sell on behalf of that particular insurance provider: the exclusions in the policy are very long, the online forms that need to be filled out denote arbitrary categories for a claim that don't appear to comport with possible damages, and the whole process seems like the usual extended warranty scam - with the store retailer possibly getting some type of compensation for selling you the warranty. Don't do it. Just don't. Unless you like throwing your money out on often useless warranties!

These guys have great reviews for a reason! I agonized over bedroom furniture for months before…read morestumbling upon this place and couldn't be happier with my purchase - solid wood, great design, reasonable prices, wonderful service and locally owned and operated. Of course you can always get cheaper stuff on Wayfair or Ikea, but you have to assemble it yourself, or you don't know what you are getting, and then you end up replacing it in a few years anyway.

After looking around for a TV stand that would actually fit in with my other Danish modern…read morefurniture pieces, which is a lot harder then one would think, I came across Monarch Furnishings. I can't say a negative thing about Monarch. The service was great, the staff was very helpful, and didn't come off as snobby unlike a few other furniture stores that I won't mention here. The furniture itself is fantastic. Real, sustainably harvested hardwood construction with great design aesthetics, and all reasonably priced for the quality of furniture you're getting. Sure, they're more expensive then Ikea, but would you rather spend more for a quality piece of furniture that's going to last you a long time, or would rather spend less for a semi-disposable, particle board, piece of sh!t that every frat boy has?

We went to the Douglas St. branch -which in itself is beautifully done. We dealt with both Sam and…read moreJason who are excellent sales personnel. A carpet exchange which was particularly challenging was carried out by Sam. He was extremely accommodating, should we say exceptional! Don't hesitate to buy here at all! Wonderful experience!!

Jordans has a wide selection of high end beautiful rugs as well as some cheaper options which was…read moregreat for us as we were looking for a rug for our home as well as a rental. The sales staff were friendly and very helpful.

Bought a dresser off Robbie Robertson from the Victoria location. Within having the dresser for 2…read moredays 2 of the 6 drawers would not open. They have a safety mechanism on them incase the dresser falls over. Rob and his team had no intentions in trying to solve the issue they avoided my phone calls and my emails. I would never buy anything from Q living ever again.

Furnished an entire 1 bedroom rental apartment I own in Yaletown about a year ago here. Loved the…read moreprices and the product but the sales woman Heather was awesome!! We actually had a lot of fun putting everything together and she did it within the budget we set at the beginning. The bed I bought was having some issues recently and I called to ask for some help. They sent over a repairman to have a look and fixed it up in under 30mins. Will be back soon to purchase furniture for my new place that I'm moving into in a couple months.