Car wash was great! Nice facility and great customer service! Edmundo was very professional and…read morefriendly! Definitely worth checking out. Great value for the product.

I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

The experience I had was great, Mr. Cavazos took the time to show me and explain the differences…read morebetween regular and ceramic tint. The change in my car's appearance is beautiful, but more important on hot days the interior comfort is amazing, the air conditioning is working less, to cool the car much better. Yes, ceramic tint was more expensive, but now I no longer feel the sun on my face and arm coming through the window. Price was fair, and quality of work and attention to detail was outstanding. I definitely would recommend.

Excellent ! Humberto is a thorough gentleman, does excellent work and very fair prices!read more

I went to talk to the attendant about my lost coupon and was treated very professionally and…read morecourteous. Then I washed with a coupon I had with no problem. Can't wait to get a membership. I cancelled the other membership I had since the other car wash opened because they Never called me about the broken brake light on my Lincoln. I'm looking forward to a car wash that cares about its loyal customers.

Oh wow! I thought all customer service was gone but not here! The machine was a little off and my…read moretires did not get cleaned well. I paid for the highest membership. This gentleman actually came out and shined my tires for me! Wow, who does that anymore? Usually it's "oh well". He actually adjusted the machine and physically cleaned my tires. This place freaking rocks!! Thank you!!

very good with their service, great pricing, serviced alignment. Second time i bring my vehicles…read morehere, they do a good job in what they do, very much recommend.

Took my pickup here for a replacement transmission. The first issue was it took them 2 weeks to…read morestart working on it sitting in the parking lot. Once they finally put the new unit in it was faulty and wouldn't shift from 1st to 2nd gear. After 2 more tries they finally got it to work correctly... Until today. I'm now sitting on the side of the highway at the closest shop I could find. where they informed me the 6 bolts holding the transmission to the transfer case were finger tight. Which the technician said is the fault of the shop that installed it. After calling JR Martinez and politely asking if they would be willing to do anything I got a very short fused woman on the phone. So all this to say, not olny are the mechanics bad, and the parts faulty, but the customer service also sucks! I will not be returning to JR Martinez South!

I took my Car for a hand wash yesterday. Excellent customer service! I am so glad we have them…read morehere in Laredo. They did a great job. 100 percent recommended.

I am giving this a four star only because this is the first time that I come to this establishment…read more The prices were a bit high. The service was awesome. I will see how the quality of the oil works with my truck. Stay tuned!! They did have a lot of good things in their establishment like a car wash and other services. I will definitely come back again if the oil treated my truck good! Shout out to Augie! Thank you for your customer service. It was great!

Excellent service and honest people. They diagnosed the problem quickly and explained everything…read moreclearly before starting the repair. The work was completed on time, and my vehicle is running great now. Fair pricing, professional staff, and great customer service. I highly recommend Gils Transmission Service to anyone needing transmission repairs or maintenance Service requested: Transmission inspection and service.

Fast and efficient!! Most importantly to me is that it is touch less. No raspa!! Only down side is…read morethat if the dirt on the car is significant, like after when it rains, it might not take all off.

I am happy to be able to have access to a convenient and cost-effective car wash center as needed…read more It is a great service at an affordable price!