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    Royal Jewelry

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    Services - Royal Jewelry

    Jewelry repair

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    9 months ago

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    Orr's Jewelers - The ultimate watch of prestige. The Rolex Day-Date 36 in yellow gold, 36 mm case, green ombré set with diamonds dial, a President bracelet.

    Orr's Jewelers

    (12 reviews)

    I've been on the wait list for over 2 and 1/2 years for an oyster perpetual, milgauss, and other…read moreRolex watches. they haven't reached out or bothered to offer anything in that span of time but they did sell Armin two Rolex watches without being on a wait list. The sales associate are lazy and do not follow up with the clients as promised via email. I've called to try to speak with the manager or owner but I never got through to them and they don't let you leave a voicemail. The entire experience has been truly awful. I've never been treated so poorly as a customer in my life until I went to Orr's jewlers. I'd recommend trying the other two authorized dealers in Pittsburgh if you want a real chance at getting a watch.

    Orr's jewelry store is one of Pittsburgh high end jewelers. They are authorized representative for…read moresome of the highest names in upscale jewelry such as Cartier. When you own a piece of quality jewelry it must not only be handled with care but also properly serviced. In my case my basic Cartier watch was overdue for a battery replacement. I brought the watch over to the store last week and due to Co-Vid 19 guidelines had to leave the watch for 3 days before the watchmaker could inspect it and advise me if any other work needed done on it. I heard back from them yesterday and was told that the battery was all that was necessary and I could pick it up at my convenience. I stopped over there to get it and interacted with some of the nicest sales staff I ever met. I was also interested in purchasing a pearl necklace. My saleslady named Leslie took the time to explain the care of pearls and how they must be treated differently than diamonds. I was interested in a single pearl pendant on 18k white gold chain. The one she showed me was simple and yet elegant enough for my needs. I took my time practicing with the clasp which worked well. Leslie took the time to address all my concerns and how to protect my little investment. I went ahead with my purchase and was given not only an instruction book but a polishing cloth for the pearl itself. I was told that whenever I needed it they would be happy to clean and inspect the chain. I should note that there is no pressure when it comes to buying. If you aren't ready for any reason then you can forgo the sale. They have a limited return policy which is on the back of your invoice should you decide to buy. If you are making a high end investment they have promotions through Synchrony bank which you can pay over time. I was also happy to learn that some of existing jewelry could be cleaned and inspected by their jeweler even if I hadn't bought the piece there. When it comes to care of fine jewelry I prefer that it is cleaned and inspected at the store to insure that nothing is loose. They can either repair on the premises or send it out accordingly. Since I don't know if designer houses are currently open due to the pandemic I told them that I would wait until things get better before bringing in what few pieces I have that needed looked at. Currently the same procedure is required. You must leave your jewelry at their shop for three days before someone will look at it. Under normal circumstances they can do that on the same day. This location is in Sewickley and they have their own parking lot. Their other location is in Squirrel Hill. Either location will be more than happy to services your fine jewelry needs.

    Fast-Fix Jewelry and Watch Repairs - Pittsburgh

    Fast-Fix Jewelry and Watch Repairs - Pittsburgh

    (24 reviews)

    $

    First the location is in the mall so I don't go there think that they're going to be the cheapest…read morebut I honestly feel that they've exceeded my expectations numerous times. I mean sure you can pay $8 to get a battery changed elsewhere but this place does an actual pressure test and I've never gotten a watch back that looks like somebody stabbed it, unlike other places. I've had a rings sized up and down for my family and every time we get them back they look brand new - no thinned out shanks or visible lines. I have never had a bad experience in the last 10 years of coming here. Every employee has been super nice and they know their biz. Nothing but positive experiences

    This place has been here for as long as I can remember, always providing fast, excellent jewelry…read morerepair at a reasonable cost. When I had two long crystal necklaces break in the same way, the company was going to stand by their replacement warranty, but the cost associated with doing so was high. I live in the South Hills but took advantage of my next available day to bring these out to Fast-Fix. The gentleman helping me took a look, assessed the breaks (slightly different in each necklace; one had to lose one crystal which he returned to me) and said putting them back together would take just a moment and I could wait. In under five minutes he had repaired both of them and assessed them for any impending breaks I was not aware of. He then said there was no charge, and that I could pay next time as this could easily happen again. Amazing knowledge, skill and service. Don't hesitate to visit with your jewelry repair needs!

    Royal Jewelry - jewelry - Updated May 2026

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