We stopped here to get food before hitting the road. They had chicken, sandwiches, sides and etc. My mom wasn't happy with the chicken she got because the crust on top was gone, so she asked if she could get a different piece. The lady behind the counter was upset that she even asked so she took it back and gave her a new piece. But my mom had touched the chicken and this lady put it back with the other fresh chicken. Omg!! I was trying to tell her because I thought that was nasty, but she wasn't listening... Ugh. The mashed potatoes were the texture of rice somehow, they were overcooked. I told my mom to pick her battles and not complain. I don't mess with people making my food and this lady was clearly upset. My mom asked if the chicken was fresh and I think that's what started the whole uncomfortable exchange. The chicken sliders were good and the store was clean. I did notice a lot of stores in the area had fly problems. It was a swarm of flies hanging out in the bathroom like they were regulars, in the bathroom trash was running over, and it wasn't clean in there. They have several gas pumps, restrooms, food and drinks. The line moved quickly. But customer service just didn't seem to be a big deal to anyone. This wasn't the best Royal Farms I've stopped at, but they had what we needed. You'll pass 100 of them, so take your pick. Lol. All in all they could do better!! read more

WARNING, DO NOT STOP HERE!! Disgusting and filthy. The bathrooms were dirty, smelled of piss and excrement. I know it wasn't just the last guy because of the air fresheners they put everywhere. There were so many flies, I thought I was in a barnyard. The floors in the main store were dirty and unswept. I should have known it would be bad from the way the parking lot was so unkept. Empty cardboard boxes everywhere, piles of dirt and trash littered the parking lot and all the curbs and gutters. I have seen some bad royal farms but this one takes the cake by a mile. I'm saddened to see it in such a disgusting state. ‍ read more

See all

Stopped to use the restroom and grab a breakfast sandwich and it was the filthiest Royal Farms I've ever seen! Place was swarming with flies and the bathrooms were disgusting! read more

Talk about hood...... order my food there. There is an entire conversation going on with one of them On their cellphone chilling with 2 co workers. I place my order and go to ask a question totally ignored. Finally one sees I'm trying to ask something and starts doing her job... no mask on. No hair net even tho hair is everywhere outside the hat... appeared to be homeless person buying scratch offs and then not letting anyone use the machine... I actually felt bad for the person at the counter who was actually trying to do a good job. You can tell he really didn't want to work with the ratchet team.... food was old tasting, fries were all soggy, and I wasn't given a fork or spoon and when asked where they were got a shoulder shrug.... read more

We were on our way home from a vacation on Chincoteague Island and decided to stop by for something to eat on our drive home. I ordered a chicken sandwich on a croissant. It was the worst sandwich I ever had. The croissant was soggy, the chicken that was put on the sandwich was disgusting. Needless to say it went in the trash can . What a waist of money. read more

4 people working behind counter , took 46 minutes to get a chicken tender meal and a variety pack chicken with rolls and fries , manager claimed fries would be another 5 minutes on top of the 45 minute wait FOR CHICKEN which should already be made , when I was upset about already paying for my food they then offered me mashed potatoes to replace my fries they hadn't had made , the manager threatened to fight me , male behind counter came around as if he was going to attack me , I left . Worst service i have ever experienced very unprofessional disgusting service will never return . read more

Terrible. Poorly managed and dirty. The other evening the line at the "fast food" counter was wrapped around inside the store. Some folks were really angry. Trash cans are often overflowing and in the mornings there is hardly any hot food ready. read more

Royal Farms - a gas station at night - Gas Stations Near Me - Wallops Island, Virginia

ATTN: ROYAL FARMS CORPORATE MANAGEMENT--ATTEND YOUR DYING STORE For many years I've been a fan of Royal Farms Stores' fried chicken and western fries. So during a recent return trip from Chincoteague, VA my wife and I stopped at the Royal Farms store on Wallops Island to once again procure said meal. Since I am blessed with a palate not held hostage by breakfast foods, this particular visit was on a sunny, Sunday morning at about 8:30 AM. I had not enjoyed this fare in some months so was very much looking forward to it. After we stopped my wife went ahead into the store while I adjusted some luggage and locked the car. Upon entering the place my spouse walked over to me and said in a hushed tone, "be patient." She then explained the heated argument she had just observed between a customer and the store's hot food attendant. Though I placed my chicken order without incident, while waiting for it to be ready, we each obtained drinks and noticed that the drink station was not quite as clean as it was when we were last in the store (Nov. 2015). Excessive amounts of sticky, syrups seemed to linger on surfaces of the station. Despite the day and time of our visit, the store was busy with a number of customers. However, the solitary cashier to whom we made our payment seemed noticeably unenthused with customer service. After about 5 minutes our order was ready and we proceeded to the inside tables where customers may enjoy their meals. Disappointingly, all the available tables had not been wiped with each showing large food crumbs and greasy smears. Having some disinfectant wipes in her purse, my wife wasted no time in cleaning our table. Once she finished my attention was quickly drawn to the fist-sized heart, carved into the table's top, bearing the initials of two individuals each proclaiming their love for the other. In keeping with this destructive trend, several other tables had been defaced in a similar manner. Who's minding the store? I then decided to visit the men's room before eating. Had I known what was waiting for me I probably would have waited. The bathroom was filthy. A soggy hand towel was crumbled on a sink where soapy dirt trails abounded and pieces of errant toilet paper could seen littering the floor of the adjacent stall. However, what really threatened to cripple my appetite, was the large area of urine residue glistening beneath the urinal. My wife mentioned that the ladies room was nearly as bad. Since we had been in this store many times before, we were appalled at how much it had deteriorated since our last visit. It was obviously ill-managed and understaffed. While we were being served I noticed only the harried, hot food attendant and the disaffected cashier. Were there other employees in the store? Was there a manager present? If there was a manager then he or she was certainly NOT managing. The corporate officers of Royal Farms should be mortified at this situation. Mine is not the only negative review for this particular Royal Farms store. Sadly, other Royal Farms stores bear similar complaints. read more

Zero stars and will never go back! Wallops Island Royal Farms employee bullied me in front of all the other customers and employees after I asked why she wasn't wearing a mask. When we stop by this Royal Farms at Wallops employees and customers are often not wearing masks and not social distancing. The employee said "1) I don't have one, YOU gonna give me one? 2) I don't have to wear one! 3)Yes my employer provides them but we don't have any." So I took a cell photo to share with the VA Health Dept. Employee came out from behind the counter to yell at me! She made fun of my social distancing "Look at her standing over there! If you SO scared why you come in a public place?!" She continued to get in my face, saying if I had MY mask on I was protected and it wasn't my business if she didn't wear one. The staff then made my order last...waited until all the other customers left before they did my order 35 minutes later. This woman is a bully and should not work with customers! read more

Royal Farms - The bully with no mask working at the front counter. - Gas Stations Near Me - Wallops Island, Virginia

The employees were very kind and understanding when there were questions which comes up a lot with tourists like I am. The customers were more to themselves and were pretty quiet. The food is too good for it being gas station food. Service was a little slow but that isn't too much of an issue as at the time there weren't many employees in the gas station and there wasn't much chicken in at the time. read more

Royal Farms has the worst customer of any corporation I have dealt with. My husband and I got $10 in gas. Our debit card was charged over $73. This occurred at the Royal Farms, Wallops Island. The store managers have been no help. I have filed several complaints online. And only receive auto replies telling me the will get back to me shortly. I have been unable to talk to anyone by calling their corporate number. So be aware of ever paying at the pump read more

I was put off by some of the reviews but I called and ordered chicken which was hot and fresh and ready on time. Everyone really enjoyed it. Special thanks to Miss G. at Royal Farms for making sure our order was ready and getting it to our car. read more

No window cleaner at all. The service here is also sub-par. I should have gotten gas on the island. I freaking need hate these tourist traps. read more

This store is absolutely filthy! The coffee creamer area was so gross! Cream and other condiments have been left there for days without being washed. The female employees laughing and telling each other stories. One was playing with her hair while one other was wiping her face. Both were in he food prep area... gross! This store is in need of a good manager and some leadership! read more

Unbelievably great restroom. I would pay $10 to use that restroom again in an emergency. Not sure why this store is only rated one star. The people are great and service was better than many other royal farms on Langford hwy. read more

I finally had enough and called the local health department to file a complaint. This place is beyond hope. That soda machine will never be cleaned properly if someone from outside the store doesn't force them to do it. Also notified corporate. The straw that finally broke the camel's back was witnessing an employee use a rag to clean the heavily soiled grate and drain of the soda machine, followed by using that same rag to clean the counters around the soda machine without so much as rinsing or sanitizing it. Oh, it gets better. They then took that same rag and started to clean food preparation surfaces in the kitchen without rinsing or sanitizing it. Gross, gross, gross. Manager nowhere to be found. After looking at that soda machine in its absolute glory of filth and witnessing what I witnessed today, I couldn't stand to see it go on anymore. Hopefully something will be done about this place. read more

This Royal Farm is nasty. Where is the manager he or she needs to clean up this place and get new help.Hire the seniors at least they are punctual, diligent at work and friendly. Management get with it before it's too late read more