As a group of ladies celebrating a special occasion we collectively had a terrible experience with…read morethis company. The party bus in general was frightening and felt like it needed maintenance. The bus felt unsafe and unreliable. The driver (Sherri) was unprofessional and uncomfortable. We paid cash for 6 hrs which included 20% gratuity. Sherri singled out one of our girls and texted her non stop about a larger tip bc "her company taxes her tip." Sherri also seemed like she had no idea where anything was considering they're a local limo company to Charlottesville. All in all, I never recommend this limo service to anyone!

Poor communication. Let me book through online portal and said rides were available. Sent an email…read morecanceling that went to my spam and I did not receive. Never received phone call or other communication to let me know ride was canceled. When it came time for our trip, we did not have a ride available.

Over the past 9 years our company has had nothing but professional service by wonderful drivers! We…read morerented the suburban and Escalade limos which really got us around town in style! Thank you A and A!!

They were so nice and really helped us out of a jam by getting our out of town guests to the Dulles…read moreairport on super short notice! Our friends said the driver was excellent!

Update. My husband sent Custom Transportation the information they requested and we have had no…read moreresponse. Continued lack of professionalism is disturbing.

I used Custom Transportation for a get-away car on my wedding night. The driver was very…read moreprofessional and courteous, the town car was nice and clean, and I was very happy with the services provided! Thank you for your help on my special day!

we had such a great time w/ Cara. What a wonderful driver, guide & person. She is truly an asset…read moreto your company- thanks for sharing her w/ us!

My wife and I used Norm's Transportation for an airport pickup and wine excursion for our…read moreanniversary. Heather was our driver and was absolutely a pleasure to interact with! Her professionalism and knowledge of the surrounding areas was refreshing. Great driver and an amazing conversationalist and would recommend hands down for all of your transportation needs!

We had a group of 13 do a winery tour in the Hummer Limo out in Luray, VA this past weekend. The…read morelimo's seats were super comfy which was a plus. Our driver William was easy going and we never felt rushed. Overall our experience was positive and we would use VaLimo4U again in the future. Couple of things to keep in mind: 1. They do not do contracts. I asked about this when paying our retainer fee. Not a problem for us, but worth mentioning. 2. Some of the features in the Hummer Limo were not functioning such as the special laser lighting. Again, not a big deal to us. 3. You need to bring a USB cord with you to play your own music. 4. I recommend bringing your own ice or requesting it from the company. We did not have ice in the cooler for our trip. Also, not a problem for us. Thanks for the great experience!

Amazing service. Great driver. Cool limo. Highly recommend! If i could give six stars i would.read more

Fantastic car service! Pleasant driver and relaxing trip to dinner. On time and white glove.read more

They've been in business for 30 years and I highly recommend them! The cars are always clean and…read moredrivers always professional. They definitely have a high standard they perform at.

I surprised my fiancée on her birthday with a hummer limo from emerald, and the whole experience…read morewas awesome. Booking it was simple. Don was our driver for the night. He was super friendly and arrived early which I always appreciate. I will definitely use emerald and time I'm in need!

By far the best limousine service around! Clean and that customer service was top notch!! I would…read morehighly recommend them to all of my friends and family! We will be using them again in the future!