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    Roxy's Music Store

    4.1 (8 reviews)
    Open 10:00 am - 6:00 pm

    Services - Roxy's Music Store

    Musical instruments and teachers

    Roxy's Music Store Photos

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    8 years ago

    Helpful 1
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    7 years ago

    Roxy's has provided me with not only a fair price, but also very valuable accurate advice on how to get the most out of my instrument.

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    8 years ago

    Very nice, honest staff, very helpful and great price.

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    7 years ago

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    13 years ago

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    14 years ago

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    11 years ago

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    11 years ago

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    Alder Creek Music

    Alder Creek Music

    4.4
    (7 reviews)
    35.6 mi

    Alder Creek Music is my recommendation to you if you or someone you love has a band instrument in…read moreneed of repair. The owners are expert musicians and craftspeople that will have your instrument adjusted and in tip-top shape in a reasonable time at a reasonable cost. Alder Creek also sells and rents instruments. You can't go wrong - these folks will stand behind what they sell, and provide the knowledge and support you'll need.

    I force myself to round up to a Star after the poor service and scolding I just had with the female…read moreclerk at Alder Creek. This isn't the first time I've left there wondering what has happened in her life to make her so miserable? I took a rental in to be looked at because one of a key's wasn't closing. As I was inquiring about the issue I started to sense an attitude from the female clerk. Maybe I as a customer gave up those rights of inquiry when i signed the rental agreement (?). So, I with a little annoyed inflection in return inquired about her unnecessary attitude. Her loud and scolding retort informed me it was because she was out at the counter while 'he' (the owner) was in the back eating dinner and that this was the second instrument that I've brought back for repairs due to dropped damage! And that I was given a big break on the last repair! So my loud and excited reply was to apologize for stopping in during normal business (and apparently) dinner hours. I also apologized because I didn't realize and show my appreciation for the "big break" I got on the last repair! I also apologized and was very sorry that I rented many instruments from them over the course of years for our daughter and son... and that I would be sure to inform others of my unpleasant experience. Customer service - and honestly human decency - is just severely lacking. Our son won't even go in there to purchase reeds or other supplies anymore because this lady has been so miserable when we've stopped in the past. Perhaps this damage was our fault - perhaps not, however, does understanding the depth of the repair and the cost seem an unreasonable request? We've spent so much money there through the years, it's unreal how we've been treated when we came in for a repair request. The owner did come out to address the situation and although we've found him to be decent in the past, he didn't apologize for the terrible treatment by his female clerk...and that is failing at Customer Service 101.

    Photos
    Steve is going to clean this bad boy up for me!

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    Steve is going to clean this bad boy up for me!

    Roxy's Music Store - musicalinstrumentsandteachers - Updated July 2026

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