My skin is starting to age. Their treatment is helpful. Staff is very friendly and I feel very…read morewelcome.

I waited until around 5 days post facial to write this review…read more --First, I got very lucky with my timing b/c I asked for a facial literally right after she had a cancellation so I got in next day. But otherwise, expect to book 4-6 weeks out. --Follow her easy to understand email instructions to confirm your appointment by text, and also show up 10 mins early to appointment. That's not too much to ask. --I am 40 and have never had a facial before so I don't have anything to compare this to. --I was surprised by how fun this experience was. Really pleasant and entertaining conversation. I felt like I made a real friend. --Viktoria asks some prelim questions about products you use and medicines you take. You change into a towel robe and the facial begins. I arrived at 3:50 and walked out at 5:30. --The extractions weren't that bad but the whole time I kept thinking how blotchy and red my face was going to look. But guess what? It was not blotchy or red at all! No redness whatsoever. She must be magic. --She did steam, extractions, a mask, infrared light, some other electric thing, moisturizer, massaged my head and shoulders, it was all really nice. Cost with tip was less than $100. --It doesn't matter if you go in wearing makeup or not. --Don't plan any workouts post facial- nothing where you'll sweat afterwards. --I have had no breakouts, no peeling, no negative after effects from the facial. My skin looks great. Even my husband said I looked younger. --There was no pressure to come back at any given interval, but I will plan to go every 6 weeks or so. I already booked my return appointment. --I can't think of anything negative to say. Viktoria is really wonderful. The only possible downside I can think of is that due to location, you're not getting the nice spa atmosphere, but it would cost twice the amount at a fancy spa and you'd likely not get anyone as well trained and experienced as Viktoria, so I really recommend Viktoria for a high quality facial at reasonable price.

I had the best experience at Ultimate Image Med Spa! Kenzie did an amazing job during my laser…read moreappointment. She explained everything clearly before we started and made sure I felt comfortable the entire time. I was honestly a little nervous going in, but she was so kind, professional, and reassuring that it immediately put me at ease. She checked in with me throughout the session and made the process smooth and easy. I highly recommend booking with Kenzie!

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

Went to SkinSpirit on a colleague's recommendation to see Megan Hartsook for lips. I have nerve…read moredamage from a medical procedure years ago and it left me with a crooked smile. Megan was able to use dermal filler to even out my mouth/lips - looks so much better! Very, very pleased with the results.

I normally don't write reviews, but after years of disappointment, I feel it's important to share…read moremy experience. I was a loyal client of this med spa for nearly five years, hoping to see meaningful results with my skin. Unfortunately, that never happened. From the beginning, I noticed that recommendations felt more focused on selling the newest treatments or expensive products rather than truly understanding what my skin needed. I followed their advice consistently, investing thousands of dollars in treatments and high-end creams -- all used exactly as directed. The results were always temporary. My skin would feel nice for a few days after a treatment, but there was never any lasting improvement. Every time I expressed concern about the lack of results, I was told it could be due to hormones or some other issue, and then they'd suggest yet another cream or a different treatment -- repeating the same cycle. I trusted their expertise for years, assuming maybe they were right. I decided to try another med spa -- and the difference was night and day. The new place actually assessed my skin type thoroughly, suggested AFFORDABLE products that suit my skin from amazon and I started seeing real, consistent improvement. This made me realize that what I needed all along was a more personalized, thoughtful approach -- not a sales pitch. Looking back, I feel incredibly disappointed knowing how much time, money, and hope I invested for very little return. I share this not out of anger, but in the hope that others can make more informed decisions. Your skin deserves care, not just a sales strategy.

Love Love ABFS. The staff is amazing. I go every month for a facial. Denise is my girl.read more

I had an amazing experience at Culture!!! The staff was so friendly and the environment was very…read morerelaxing from start to finish. They have added some wonderful new amenities, which include the igloo room after your massage. Rachel was fantastic and gave me the best Himalayan stone massage. I definitely recommend Culture Day Spa!! Best spa in the area!!

i had the most wonderful facial yesterday with natalie, she was so professional ,knowlegable and…read morevery sweet. The spa is amazing!!! So beautiful. Had a great time.

The staff and providers are amazing! They take the time to make you feel special and the experience…read moreis well worth the price! I noticed immediate results after my first laser treatment!! You will not be disappointed. Book your appointment now!

I want to be very specific about what happened here so other potential members can make an informed…read moredecision. I signed up for a Skin Laundry membership at the Plano location on 12/23/2024. Before signing up, I disclosed pre-arranged travel and arranged a membership freeze for February through partial March 2025. That part was honored without issue. When I returned in March 2025, I scheduled an appointment. They rescheduled me to March 17, 2025. The morning of, they called to tell me their machine was broken. I spoke with the manager, Hina, and explained that as someone running multiple businesses and raising young twins, I couldn't keep absorbing rescheduling delays -- especially given that this is a time-based membership where every disruption costs me. I asked her to cancel my membership. She agreed and confirmed the cancellation was complete. From that day forward, I had no contact with Skin Laundry whatsoever. No appointments. No calls. No requests for service. Nothing. In April 2026, I realized they had been charging my credit card $200 every single month since March 2025 -- $2,800 total. When I called the Plano location, I was told by a different manager (Luna) that: Hina no longer works there. My cancellation was never internally processed because I supposedly hadn't filled out a "cancellation form" -- a form I was never told about, never offered, and never given by Hina or anyone else. They would not refund any of the charges. When I asked Luna for the name and NPI of the supervising physician at the location -- basic, legally required information for a medical spa performing laser procedures in Texas -- she told me she didn't have it and stated "We don't have any physicians, we only have NPs." When I asked just for the names of the nurse practitioners on staff so I could look up their NPI numbers myself, she said she didn't have that either, as the manager. She told me to email corporate. For context: in Texas, laser facial procedures are classified as the practice of medicine and must be performed under the delegation of a licensed physician. NPs performing them must operate under documented supervisory protocols. A manager being unable to identify either the supervising physician or the staff NPs on request is, at minimum, a serious operational concern. I emailed corporate. A representative named Ryan acknowledged the issue, said he'd escalate to the medical team and District Manager -- and then nothing substantive came back, despite multiple follow-ups and a final notice email. I have now filed formal complaints with the Texas Attorney General Consumer Protection Division, the Texas Medical Board, and the Texas Board of Nursing, and I have an active billing dispute with my credit card company. If you are considering a membership, I would strongly recommend reading your contract carefully, getting any cancellation in writing, and understanding what happens when their equipment fails on appointments inside a time-based membership.

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!

My husband and I always drive by this place on our way to the Ranch 99 plaza. I googled them and…read moresaw that they provided head spa so I have been wanting to give it a try. Finally, I got to go! It was 1/2 of this year and I got their scalp detox treatment while my husband got a massage. I loved my experience! Tina was the nice lady who did my session. She was so easy to talk to and had a lot of knowledge regarding my hair health. She gave me tips on everything and I have been following her advice ever since! We loved our experience so much that we came back again for valentine's day and we both got the massage this time around. Summer did my massage and it was definitely a relaxing massage. Although she did focus a lot on my upper spine area so it definitely was a bit sore after, but partly my fault for not speaking up. Overall, this place is amazing. I will be back to try more of the different services they offer. Staff is great. Clean lobby and space. There is a changing room with lockers, robes and slippers. They have 2-3 private massage rooms. There are 4 scalp treatment beds side by side, but still plenty of space on one side and the other side are for facials (?) I'm assuming. After our massages, they gave us 2 $10 gift certificates and 2 boxes of chocolates. It was so sweet! It was pouring rain that day and I saw a staff walk out some of the customers with an umbrella to their car, which I thought was so thoughtful! Note: Parking is limited in front of their store so make sure you arrive with plenty of time to spare.

Here's a polished Yelp review version that keeps your tone honest but structured and clear:…read more I've tried a couple of hair spas hoping to finally find one that delivers a truly relaxing, high-quality experience, but unfortunately this was another disappointment. I came in excited because I love scalp massages and this place had great reviews. Sadly, it did not live up to the hype. The water pressure was extremely low, the hand pressure during the massage was very light, and the entire service felt rushed. It was also difficult to relax because the therapists were talking loudly among themselves throughout the appointment. The products felt cheap and not thoughtfully selected. I noticed they had oils, Olaplex, and even Dyson blow dryers with a diffuser attachment available -- which was exciting as someone with curly hair -- but none of those were actually used. The diffuser in particular would have made a big difference for my hair type. The scalp analysis seemed interesting at first, but it felt more like a gimmick. My scalp has been inflamed lately due to the winter, yet I was told my analysis came back "perfect" with zero dandruff. That didn't align with what I've been experiencing, which made the whole consultation feel surface-level rather than personalized. Overall, I think these places gain popularity because of TikTok and social media aesthetics, but the actual service quality just isn't there. For me, it's a one-and-done experience. Also it would have been nice to just let my hair air dry instead of the big puffy mess they made with the blow dryer, had to go home and reshower before going out in public.

Been waxing with Emily for the last few months and I love her! She's a such a sweetie and does…read moregreat work while getting you in and out. Their packages are still one of the best. Just purchased the buy 9 and get 3 free package. Very helpful that they are able to put this on a payment plan for you as well. Very clean EWC and Emily is definitely one of the reasons I still come to this location!

Today was so much better, the receptionist at the front. (I forgot her name but it was around…read more10:45ish) was super sweet and got me checked in early! Angel, I have met my new waxer, you know your brows look good when your husband notices without being prompted..

Love her omakase facials. Been back multiple times and will continue doing so. Great experience.read more

Hiromi is best in class for skincare. With over 30 years experience and testaments from clients…read moreflying from Beverly Hills to Frisco to seek out her treatments, I had to try it out since I was also traveling from Cali to Frisco. I am very selective about my skincare regiment, my skin is very sensitive. I tried her Omakase offering and trusted her to design an experience that would target my problem areas and ultimately leave my skin looking refreshed, glowing, hydrated, and healthy. She was outstanding, a true professional, and I was over the moon with the results. I was so relaxed I even fell asleep during the process. I don't wear foundation and was wondering if I needed to mitigate the redness I had started experiencing as an adult. I had been inquiring about this for some years back home in Cali and couldn't find a solution. She had one, which I am touting as my new miracle cover up from Dr. Schrammek. We also chatted about my future skincare routine and she shared some of her products with me. What I loved most about her personal approach is that she wasn't trying to sell me on it, it evolved out of a conversation about my existing products that I initiated. She explained to me her process and what she looks for in her product development and it's aligned with what I am looking for. I need to run through my current line up and will be purchasing directly from her in the future. I will be back in Texas a few more times next year and plan to stop by for the Omakase. Thank you again Hiromi!