I cannot echo the above comment. I have used this vets for years, both for my own pedigree cats and also for stray cats living locally that I try to befriend and neuter. I have found the thornbury branch that I use very expensive, clueless and very poor on customer service. This may be because I have an account with them that is paid for by a charity, for the stray cays, and thus I am not perceived as a valued customer as a result, but this is hardly fair. They are downright rude on almost every visit. As a result, I now take my pedigree cats to vets4pets at filton bristol, and they are very good, and much cheaper too! Unfortunately I still have to take the strays to
Rowes, but can't say I enjoy the experience! read more