One line review: Nice location but cost only includes a bed, everything else, they will nickle and dime you while providing half ass service.
Plenty of amenities at this hostel, but just cause you have more doesnt mean its done right.
Hostel is beautifully located right off the Loch. Great to just hang out and watch the sunset.
Beds felt fine, but i couldnt tell if they were clean or not as the rooms were dim and the sheets were blue. I did wake up itchy, but i dunno if it was the bed or the crappy shower i took. The rooms were also stuffy as the windows did not really open. only 2 electrical outlets in the mens bunkroom for 8 people!
There were alot of amenities like i mentioned but most of them were just poorly done. I paid for dinner, breakfast and a coke. my friend ordered dinner, breakfast and tea. I got charged for the tea also and the coke. Plus my friend got charged for the tea. The receptionist seemed to be high or totally out of it. i reminded him of the coke and he was like "oh yea...". Ok whatever, im tired i didnt want to deal with this.
I went to get my dinner (had to wait 45 mins). Staff told me that they didnt have salad anymore. i told them, "i paid for the salad, can i get a substitute then?". she said no. hmm I guess this place is going to rip me off. So we walked off with the food then she told us "you cannot take that outside, we are not license to serve food outside". really, i bought the food from the hostel and im not allow to eat it outside? then another staff yelled out, "yes you can eat outside". I wanted to use the wifi, then found out I had to pay. Ok, laundry? got to pay. Towel for shower, got to pay. Pretty much if you want to do anything in this hostel, you got to pay, where these amenities are included in most hostels or just require a deposit so you dont steal their stuff. for the price of the night plus food its on par with a B&B (which will provide you better everything)
breakfast was plentiful but was half assed cooked. food was premade and kept under a heat lamp. but we still had to wait 10-15 mins for them to scoop food and bring it to you. food tasted bland and scone was mushy and oily.
oh yea, shower was the worst shower on the west highland way. barely a drip out of the shower head. i barely felt cleaner afterwards. door to one of the mens toilet didnt even close properly. read more