The Mill House.
The house itself was nice and spacious for our group, with the added bonus of a hot tub and sauna.
On the second day we noticed the timetable for the indoor swimming pool stating which 'house' could use the pool at a dedicated time.
A few of us attended the pool at our allocated time slot which, sadly this was cut short due to the pool being freezing cold.
Before attending we were told there would be staff on site at all times, but we did not see anyone that represented Ormidale House or indeed on behalf of John (the owner). This prove difficult at the start of the getaway as we could not locate the key for the property and is wasn't until a friend opened the door we realised the property was unlocked. This meaning the property was insecure for a time until we got there which was a bit of a concern.
Overall the visit was great regardless of the minor issue of a cold swimming pool, but this wasn't the end of our dealings with Ormidale House. After our group leader (the birthday girl) eventually got a reply from John about the return of our security deposit, she was met with serious allegations of damage to the swimming pool area. After lengthy emails, some of which are borderline slander towards our group, it became apparent that John was adamant that our group had caused the damage.
On presenting John with images of the pool area during our short time of using it, there was clear pictures that the area was already in a poor condition. I believe that John is just trying to find a scapegoat for the poor attention of maintenance needed to this area and thought that blaming a "young" group would solve his problem.
John has shown a clear unprofessional approach to this issue which has now escalated to legal proceedings.
This is still going on and sadly, what started as a good few days away celebrating a milestone birthday with a group of friends, which in itself is extremely difficult to plan in the first place, has turned into nothing but being called names, being accused of criminal damage and dealing with a very unpleasant person.
From the emails/phone calls that have taken place John has come across as being an unapproachable, arrogant and an unreasonable person.
During the course of this all we asked from John is show a record of maintenance to the area which he is unable to proceed, showing a clear lack of responsibility as the owner in my eyes.
After reading other reviews which shown similar issues to ours, we are now in contact with those persons who were also in the same situation in regards to security deposits not being returned.
Therefore, if you are looking for a professional owner to take care of a special event I would avoid this property and John at all costs. It has clearly not been worth it all and it has put an extreme about of unnecessary stress for the event organiser, who again was the birthday girl who should have great memories of her celebrations but sadly its now resulted in court proceedings.
I hope this review helps you in your choice for picking a nice property for a special occasion as it should not be this property. read more