This gym is decent for the price, but it definitely has its drawbacks. The monthly membership cost…read moreis reasonable, although keep in mind there is an annual fee that wasn't clearly mentioned when I signed up. The staff is generally friendly, which is a plus. The cardio movie room is a nice feature, but they tend to play the same movies month after month, year after year and most of the entire selection seems geared toward a male audience. Annoying. My biggest complaint is cleanliness. The gym could do a much better job maintaining and sanitizing equipment for a gym open 24 hours. I would strongly recommend wiping down any machine before and after using it. I saw the same gum wrapper in the treadmill I use 4 days in a row. And this was recent. Cleanliness of equipment has been an issue since they opened. Overall, it's not a bad gym for the money, the staff is kind but if cleanliness and parking are important to you, there are definitely other options in the area.

I've been going to this gym for over a year now, and recently I had an experience that feels very…read moreunfair and shitty on their part The gym offers a 1-2-3 referral program: Refer 1 person get an EOS t-shirt Refer 2 people get 3 months free membership Refer 3 people get 1 year free membership The only condition stated on their referral sign-up sheet is: "All qualifying referrals must be made within the same calendar month and need to stay a member for the next 90 days."(See attached photo). Even ChatGPT says nothing about the referring member. Based on this, I referred 3 of my friends, and they all signed up on the same day. Now I'm being told by staff that the referral program only applies during my first month as a member. This was never mentioned anywhere--not on the website, not on the referral sheet, and not verbally when I asked about it beforehand. Before referring my friends, I even called the gym to confirm the details, and no one mentioned this limitation. During my friends' sign-ups, the sales rep took my information (email and phone number) and assured me he would submit everything to management and that I'd hear back within a week. I never received any communication. When I followed up, I was told that only one of my referrals was counted. What happened to the other two? There has been no clear explanation. At this point, it feels like the gym is trying to avoid honoring the 1-year free membership reward. The written terms only refer to the qualifying referrals and say nothing about restrictions on the referring member's membership timeline. This situation is frustrating and misleading, and feels like they are cheating their way out of the perk.

The workouts are fantastic. Always changing and keeping it interesting. Love the community.read more

Love this gym! I originally started coming because I saw the offered free childcare with the…read moreclasses and that has always been a struggle for me as a single mom working out! My daughter is 4 and we've tried a couple different gyms that offer childcare and she always cried so hard so it made working out not worth it. She loves going to the care and never wants to leave. It makes me not feeling guilty about working out! The actual workouts are great too! They push me but if I need to tame it back a day they're respectful of that! If I ask them to push me harder that day- they will! Very encouraging and uplifting community.

I signed up for Pure Barre after I had gone through surgery as a way to aid in recovery. I was…read moreamazed at how hard the workouts were & at the same time, easier on my body! A great blend of strength, balance and gained flexibility!

What a RIP OFF. They high pressured u into a 3 month contact with 100 cancel fee. After one session…read moremy 19 son realized it wasn't right for him (when I told them that they agreed) but made me pay $244 dollars for his 1 day sooo totally unacceptable. It is way to expensive for a mere floor exercise class. Contracts are always a bad sign in todays world. The girl next to me agreed but she said she wouldn't sign contract and just bought some sessions REALLY bad business. Run don't walk away from them. Actually run to Keller point 1/2 price for 10x more options!!! Hope this saves someone some money!!!!

Who doesn't like to dance!?! Great music, awesome instructors for all ages.read more

This center is so good with awesome instructors who make you feel comfortable at whatever fitness…read morelevel you are in with pushing you to reach the next level of fitness. Friendly atmosphere, spacious parking lot, all new facility. They offer many classes which gives me the flexibility of time and no excuse not to exercise daily. I joined this to see if I would sustain the pace and 6 months down and am going strong with many other wonderful ladies who are with Jazzercise and Leslie for decades.

I have been coming to OTF for almost 3 years! I love the staff and coaches! This is my favorite…read moreplace to be!

I had an extremely frustrating experience trying to cancel my membership. I submitted my…read morecancellation form using the email address provided by one of the studio's employees. Later, I was told they never received it because it had been sent to the wrong email address. That mistake was caused by their staff, not me. Despite explaining the situation multiple times and being charged three separate times after I stopped attending classes, the manager refused to refund more than one payment. Their response was simply, "No cancellation form = no refund," even after I explained that I had submitted the form and had been given incorrect information by their own employees. What made this even more disappointing was the complete lack of accountability. Instead of acknowledging that their staff provided incorrect information, they placed all the responsibility on me. When I asked to speak with someone above the manager or for corporate contact information, I was repeatedly redirected instead of being given a direct way to escalate the issue. I've spent months trying to resolve this over multiple phone calls and messages, and it has been exhausting. Customer service should involve listening to customers and taking responsibility when mistakes are made. Unfortunately, that wasn't my experience. I would be very cautious before signing up here. If you ever need to cancel, document everything and keep copies of every email and form you send.

Club Pilates and instructors was a great experience. But I…read moredidn't realize that my membership was for three months and if I wanted to cancel that I had to do it 30 days out. And this was my fault cause I didn't ask all the right questions since I had never been a member of a fitness club, lesson learned. So if you want to do the unlimited/monthly, you are committed to a three month plan with a 30 days notice. So just be aware when you go to that free class that is not mentioned and this is just letting anyone that is interested in becoming a member. This is a great place. The people are wonderful, but there is that enrollment policy that you need to consider...enjoy!!

Every class I've been to is very beginner friendly and the coaches are great encouragersread more

Wow, ballet exercises are no joke! Tried my first barre class and it did not disappoint. I normally…read moredo hot yoga and maybe some barbell stuff so this workout style was new to me. I loved the smaller isometric workouts and was definitely feeling the soreness the next day. Especially in the buns and legs. This studio was so cute- very clean, modern and I was loving the smaller studio vibe. The instructors are welcoming and did a great job explaining it all. I will def be back after I recover.

It's been a year since I started barre and I'm grateful for the pure barre community. I have gained…read moremore muscle, tone and flexibility in the past year. The staff are encouraging, full of energy and helpful. The staff and pure barre members take the time to celebrate your milestones. I love the classes, especially the empower and define classes. I'm looking forward to meeting my next milestone of 250 classes. They offer a free class that gives you a preview of their original class, classic and you can bring a friend for free to your class on Fridays. Their retail store periodically has sales and the shirts/tank tops I've recieved are good quality. They do allow you to pause your membership if something happens.

Indoor track is useless can't walk your kids on it in stroller seems pointless to have itread more

Great family place at an affordable price and enjoy the water slides indoor and outdoor.read more

I moved to Southlake from Virginia. I was just starting Pilates in Virginia, and wanted to keep…read moregoing here. After speaking with my previous instructor about the choices around me, we agreed that Purely Pilates would be the best option for me. I love that it is in walking distance to my house, so I get a little cardio in before classes. Pilates is the only exercise besides walking that I can do that doesn't aggravate my lower back since my lumbar spinal fusion.

I have taken both privates and classes from Purely Pilates for almost six years, The instructors…read moreare all knowledgeable and certified. The studio offers a variety of classes and is constantly expanding. The owner participates in continuing education and seeks out classes to benefit her clients. I definitely recommend trying this studio!

Recently they have merged 3 clubs into one club. This sounds amazing right? Well nope. It isn't…read more Whomever has created the schedule has once again decided to make many zumba classes and body fit classes and tossing step which is a great cardio work out ( is this so people would gravitate to theor new glute room) who knows).And get rid of kickboxing,like why??? Are you purposely trying to lose members? Can someone with the ability to be flexible and creative look at the schedule? We don't need several body works classes in a day. Come on!! Can we get a real person with and education in scheduling to do a flexible schedule with many different styles of classes please

This gym needs a good cleaning and update to their equipment. Machines are out dated and gym needs…read moreto be deep cleaned. Do better when you charge what you do for memberships!