The crew at Ed's is first rate ,honest and talented .They treat people the way they want to be…read moretreated .Some potential customers can be put off or pass over Ed's ,because they might have a wait ( sometimes a week or two) to get an appointment . I can tell You ,many of those "flashy shops "that will get you in super quick ,will tell you you need a ton of work at a scary price .The quality will be poor . The reason Ed's sometimes has a wait is they have a limited crew and take the time to do jobs right. They ARE WORTH waiting for. Donna is a great gal. I'm a customer for long haul.

Ed's service center did an excellent job on repairing my 2015 Equinox. They are fair on their…read morehourly rate and they are honest. Thank you Ed's for your help we appreciate you all

I had purchased a well used pickup and was returning home when the pickup went into the limp home…read moremode. The pickup did this three times in 20 miles and I still had 90 miles to go. It was too dangerous to continue my trip home. I didn't want to be the hood ornament for a semi. I pulled off at a convenience store and begin my search for repair shops. Rather it was luck or divine intervention "The Shop" was only about a quarter of a mile away. My suspicion was quickly confirmed the truck had a bad auto throttle body. Since I was out of the area I could of been easily held up for addition and unnecessary repairs. I wasn't. I was told what was wrong and what the cost would be. The repairs were performed and the pickup test driven to ensure I wouldn't become a semi's hood ornament. I would like to commend the shop for having ASE certified mechanics. Thanks for getting me out of a Jam. Stan

our transmission gave out on our way to Mexico , so we stopped by at The Shop hoping they Were able…read moreto help us with the problem as we walked in and explained to them our situation they quickly started searching for a brand new transmission and even took their time to take us to a nearby hotel at a great price . i was amazed how kind and helpful they were . Dave was able to get us back on the road within one day he picked us up from the hotel he dropped us off at After installing a brand new transmission at a great price with warranty In A very short period of time ! truck runs great and we are back on the road! May god bless you all thank you for everything .

I called Mike at Besisinger's for a safety inspection to see if they could fit me in same day and…read morethey were able to after lunch. Everyone was very friendly, knowledgeable and quick. I would recommend this place for services and when the time comes will most likely buy my next set of tires here.

I called Bessinger's to make an appointment and they put me on their calendar as soon as they…read morecould! When I arrived for my appointment, they were right on time. After my appointment, they were great with repair recommendations as well as transparent about pricing. I will be coming back!

I made an appt for an emissions inspection. When I got there the receptionist was on the phone…read morespeaking very loudly to someone about gravel for her subdivision. Looking around the waiting area I saw piles of religious reading material and a gigantic psalm quote painted on the wall. By now another customer had come in. After 5 more minutes of listening to the woman talk about gravel placement she finally hung up and, without an apology or 'excuse me' she asked if she could help me. I told her of my appt and she said, again unapologetically, that "the guys are going to be running 20-30 mins late." I simply told her I'd find another place to go. RUDE! Go figure.

I want to express my sincere gratitude for taking care of my son's car repairs today. He is on an…read moreadventure from sunny San Diego, CA to subfreezing Chicago, IL at probably the worst time of the year for road travel. His alternator went out near midnight on Interstate 44 last night. He has never had to deal with car repairs being so far away from home, let alone freezing temperatures! I received the phone call last night and was quick to have a tow truck en route and embarked on a search for a reliable auto repair shop. I'll note that I located approximately 10 auto repair shops in the Pacific, MO vicinity and most had either no reviews or negative feedback online. Your shop stood out to me due to the highly favorable reviews that I found online. I am comforted to know that there are still good shops out there providing a valuable service to car owners. As the daughter a car restorer and niece of a retired head mechanic, I know good service when I experience it. Even though I wasn't in your shop, my son tells me your staff was fair, fast, and reasonable. Thank you for getting his alternator replaced in quick order and helping him to continue his journey to Chicago. I have asked him to write a review about your company so that others will know of your good reputation.

Got a flat tire in my driveway after backing up over a metal chockblock. Jon's towing was onsite…read morewithin the hour. Changed to a spare and provide some good consultation regarding the tire gear I had on hand. Later took my 2 horse trailer in to them to have the annual maintenance completed. Currently taking our pop up in to have the metal gears greased as it won't raise or lower. Found them to be helpful and affordable.

My friend hit a deer on his motorcycle, and the bike slid on it's left side. The Missouri Highway…read morePatrol contacted "John's Towing", which is this company's new name to tow the bike. When I arrived to pick up the bike it was laying on it's right side in the gravel parking lot, where they had dumped it the night before. "Well, the sidestand must be ripped off" I say. Nope. "Flat tires, it won't stand up with two flat tires". Nope. I stood it up, leaned it on the sidestand, and saw the damaged exhaust, clutch cover, and bodywork - all from the bike being flopped on it's side in gravel. "We drug it. It's stuck in gear." "Click, click, click." It shifted into neutral fine and I rolled it to my trailer. What wasn't damaged in the accident was finished off by the "professionals" who towed it. What would have been a big - but repairable - insurance claim became a total loss after the thousands of dollars worth of damage done by these unprofessional troglodytes. Boo.

Very impressive service. High quality work. Willing to work with the customer to create a service…read morethat meets the client's needs. I had a budget in mind and they worked with me to meet it. Cutting back on unnecessary work that was for looks only and not performance. On top of this, the staff was unfailingly pleasant and quite amusing. AND THEY MANAGED TO GET MY THREE DAY JOB DONE IN TWO DAYS. Precisely what I needed given my schedule. I live along a gravel road and they made several suggestions and took a few steps to limit damage. I will return when I need to and in the meantime will gladly praise their 5 star performance.

Amazing! Fast appointment setting, for a FREE estimate on collision repair! I absolutely love…read moreShelly she was an amazing help for a person like I! I have never gone through this before and I was extremely worried, leary and unsure of myself, she calmed my fears and nerves. I have heard amazing things about this shop from several people and if the auto body shop is 1/2 as nice and helpful as Shelly I will be so very relieved. Thank you Shelly!!

Brought my 5th wheel in for four new tires. FAST Friendly family business…read more Reasonable prices! They can't be beat!

From the owner: Whether your tires are worn or flat, you'll find exceptional service at Phil's Tire Shop in…read morePacific, MO. Since 1994, this team has provided reliable tire repairs and replacements at affordable prices. All of their products go through extensive quality checks, so you can be confident that you'll be driving with tires that are safer and more durable than any others on the market. This locally owned business works on vehicles of all makes and models. No appointments are required, and they provide fast service, often getting you in and out within an hour. Their average job takes just 25 minutes, but they don't sacrifice quality for speed. They carefully check each tire twice--first before it's even for sale and again after they've put it on your car. Phil's Tire Shop offers a wide selection of high-end tires from industry-leading brands, such as Michelin®, Bridgestone®, and BFGoodrich®. With over 7,000 tires on-site, they ensure you can have your pick of high-quality products. This team is happy to advise you on which tires best fit your needs, and you can rely on their expertise whether you need one new tire or a full set. These professionals also provide dependable tire repair and maintenance services, including rotations and wheel balancing. They specialize in tire patches, which cover 99 percent of tires for a repair that lasts the tire's entire lifetime...

Great group of guys, local and honest!! They go out of their way for their customers and are super…read morefriendly. They have took many customers home if needed when their car is being repaired and they don't have a ride!!

Highly recommend This shop was professional, fast and reasonably priced. Customer…read moreService was outstanding