I spoke to the man who said he was the manager. I left my name & number about a unit soon to be…read moreavailable. I called back three times. He never called back. He never told me anything after the first meeting in the office. The fees were high but I needed a place for my household items as I had recently sold my home. I do not recommend this business.

Recently visited a few storage facilities and made the decision to rent from here. Seems to have…read moretheir act together. Secure with fencing, cameras and gates. Friendly staff and even helped me move a couple of my items.

Excellent storage facility. RV is kept under lock and key. Large bay indoor storage. I have no…read moreissues. Easy access. Great value.

I had my RV stored here for the last six months. During that time my RV was damaged twice. The…read morefirst time theives stole my catalytic converter and the second time someone cut the fence next to my RV and tried to break into it. The locks on my Storage bin was damaged by someone trying to pry it open. I do not recommend this facility.

I went on line to see if they had a unit available in the size I needed. For the date that I…read morewanted to start renting, I left that days date, which was Saturday, July 13. I didn't think any one would see the request until Monday when they opened again. I little bit later I was amazed to see that I had a missed call and a voice mail message from Anna at Best Storage calling to ask if I really needed the unit that night. If so, they would have someone come and meet me at the office! Wow! i never expected that. Since I had missed the call, she left me a number to call back. THAT is customer service. I would recommend Best Storage in Tipp City to anyone. Thank you, Anna, and Best Storage for providing superior service to your customers!!

We used Herk's Hangar for my daughter's summer storage of her UD dorm room items. The team was…read morereally helpful and this service is a welcome option for parents/students that live many hours away.

Matt and his team are about as helpful as could be. We've used them for 3 consecutive years, and…read morethey've been incredibly helpful each time. Matt knows what needs to get done, and will help any client as much as they need. Would give the utmost recommendation to anyone.

Always great service and friendly, fair prices, ease of unloading, quick. Love the koi pond as you…read morewait in line.

GREAT PLACE. Courteous service. Complete with a coy pond and Banana trees. Good prices keeping pace…read morewith current commodity values. The only bad question is the one not asked. Always ask if you don't know. They will kindly answer.

I shop there 4-5 times a month as I live less than one mile and it is an easy walk. I'm usually…read moreable to find what I need and always at great prices. The staff is friendly and very helpful. I only have good things to say about this store.

Good price on stuff to fix up a house. Can find a lot of doors, windows, and fixtures really cheap.read more

Despite the dirtiness of this facility and the deteriorated condition of the roads, my Dad kept his…read morestorage unit here for years despite living on the other side of the US. It was mainly because of Mary who was an icon at that facility, but also a gentleman named Tim who kept everything running there despite the cheapness of the owners who raked over their customers. I not only had the misfortunate to personally experience the lack of integrity on the part of the owners when I cleared out my Dad's unit after he passed, but also witnessed the unscroupolous treatment in the way they dealt with an older employee which led to his immediate resignation. I would give any other like venue my business before I gave one single dollar more to this business that shows a complete lack of respect for their employees and customers.

Wonderful management team! They are very polite, professional, and work hard to make sure your…read moreitems are protected while stored on their property. They made a lot of improvements since taking over and are doing great! I recommend them to everyone for your storage needs!

Horrible Customer Service.. The Owner Steve is Extremely Rude and does not stand by his work! I had…read morethem pack and ship a few of my orders and it costs me hundreds of dollars only for every order to arrive damaged .I called and got accused of lying and then I emailed them the photos from the customers and they called me back saying they packed it right for me to contacted UPS for a refund when obviously they were wrong for not securing the items properly! Long story short i just let it go even though I should have got refunded by them.. I gave them another try and SAME thing rude and poor customer service skills..

Great experience at Box King. I was having trouble getting emailed documents to go through, and…read moreTodd went out of his way to sit down and help me resolve the issue. Really appreciated him going the extra mile--awesome customer service!